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U of I Box, Accounts, Personal and Enterprise Account Conflict

I already have a personal account with Box using my email address. How do I sign up for a U of I Box account?I cannot login via single sign-on with my NetID and password. How can I access my U of I Box account?

If you cannot login to U of I Box using your NetID and password, your email address may be associated with an unmanaged, personal account.

An unmanaged account must be accessed with a Box-specific password. You can regain access to an unmanaged, personal Box account using the password reset form at

You may request your account be joined to the enterprise by contacting Tech Services or you can do it yourself if your personal account is still active:

  1. Sign into your Box account.
  2. Click your name/picture in the top right corner.
  3. Click "Account settings" from the pulldown menu.
  4. From the "Account" tab, scroll down to "Login and Email Addresses"
  5. Click "Add more emails"
  6. Add a different email address and click "Save" (You might need to make it the primary before you can remove the address).

This will free up your Illinois e-mail so that you can setup an enterprise account from here :

Your managed, enterprise account will have unlimited online storage quota and requires your NetID and password to authenticate.

Keywords:UofI Box account conflict enroll create   Doc ID:48052
Owner:Isaac G.Group:University of Illinois Technology Services
Created:2015-03-03 15:22 CDTUpdated:2018-05-14 15:46 CDT
Sites:University of Illinois Technology Services
Feedback:  1   3