Topics Map > Printing and Software > WebStore

Webstore, Licensing error -15 or -96

Why do I get a licensing error -15 or -96 while connected to the VPN on a Mac?

To resolve this issue, please ensure you select the Tunnel All group setting above the username field when connecting to the VPN, if this option is available to you.

You can find VPN instructions for all campuses here, VPN Service. Once you have chosen the correct setting and reconnected to the VPN, the error should no longer occur.

Keywords	WebStore manager VPN license Suggest keywords	Doc ID	56178
Owner	Webstore W.	Group	University of Illinois Technology Services
Created	2015-09-12 20:33:05	Updated	2024-10-23 14:42:57
Sites	University of Illinois Technology Services
Feedback	0 0 Comment Suggest a new document Subscribe to changes