Results: 21–40 of 60

KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content

This document explains how to create content restricted to a specific subset of internal users. It also demonstrates how to safely embed that restricted content within a general-audience container document.

• Group: KB User's Guide
• Views this week: 33
• Total views: 41099

ID: 5236

KB User's Guide - Creating a Group Authorization Rule with Person API Workday Data [Campus login required]

This document describes how to update your Group Authorization rules directly in the KB (without using a Manifest group).

• Group: KB User's Guide
• Views this week: 0
• Total views: 9

ID: 150992

KB User's Guide - What is the KB Advisory Group?

This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.

• Group: KB User's Guide
• Views this week: 21
• Total views: 9540

ID: 147560

KB User's Guide - Users Tab - Remove User from This Group

This feature streamlines user access management by allowing KB admins to efficiently maintain group memberships, reduce unnecessary access permissions, and ensure users remain associated with the correct default group when changes are made. This ...

• Group: KB User's Guide
• Views this week: 35
• Total views: 38451

ID: 15205

2021 KnowledgeBase (KB) User Group Meeting

Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.

• Group: KB User's Guide
• Views this week: 15
• Total views: 24924

ID: 112194

KB User's Guide - Settings Tab - Notification Settings

The Notification link in the Settings tab allows you to control who receives feedback on your site's documents. To access, click on the Notifications link on the left navigation bar.

• Group: KB User's Guide
• Views this week: 53
• Total views: 51567

ID: 6279

KB User's Guide - Documents Tab - Using the Batch Tool Search

This document explains how to search for multiple documents in support of making batch changes.

• Group: KB User's Guide
• Views this week: 39
• Total views: 44795

ID: 111812

KB User's Guide - Settings Tab - Uploading a New Site Logo

If you want to replace the group logo that displays in the upper left-hand corner of your internal and external KB sites, KB Admins may upload a new group logo under the Site Pref tab. Follow the steps below. If your KB site has the UW Theme for ...

• Group: KB User's Guide
• Views this week: 23
• Total views: 35259

ID: 41487

2025 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of August 4-8. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 47
• Total views: 8975

ID: 153749

2022 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 23
• Total views: 3118

ID: 119485

KB User's Guide - General Info - Overview of Roles and Responsibilities

This document provides an overview of the common roles and responsibilities involved in KnowledgeBase (KB) management and administration. These roles are intended as general guidelines and may vary based on how your site is managed. In some cases, ...

• Group: KB User's Guide
• Views this week: 70
• Total views: 56530

ID: 61982

KB User's Guide - General Info - Internal and External Live Sites

This document explains the difference in the appearance of live KnowledgeBase sites.

• Group: KB User's Guide
• Views this week: 26
• Total views: 36555

ID: 22400

2022 KnowledgeBase (KB) User Group Meeting - Moving Toward Natural Language Search [Campus login required]

This document summarizes how the current KB search works, highlights known challenges and pain points with searching in the KB, and explores possible approaches to a better search experience for all KB users.

• Group: KB User's Guide
• Views this week: 0
• Total views: 0

ID: 120095

KB User's Guide - Documents Tab - Batch Access Change

This document explains how KB Admins can efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.

• Group: KB User's Guide
• Views this week: 42
• Total views: 26469

ID: 111814

KB User's Guide - Documents Tab - Document Searching and Sorting

The Documents tab includes many ways to search for documents.

• Group: KB User's Guide
• Views this week: 56
• Total views: 52653

ID: 5250

KB User's Guide - Documents Tab - Requesting a Document From Another Group

Sharing documents from other KB groups helps create a single source of truth (SSOT), reduces maintenance overhead, improves consistency, and makes valuable knowledge available across teams while preserving ownership and accountability. This page ...

• Group: KB User's Guide
• Views this week: 23
• Total views: 44063

ID: 43054

KB User's Guide - General Info - Quick Search Options

Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...

• Group: KB User's Guide
• Views this week: 46
• Total views: 44325

ID: 36726