2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 80
- Total views: 20209
2020 KnowledgeBase (KB) User Group Meeting
Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.- Group: KB User's Guide
- Views this week: 54
- Total views: 24463
KB User Guide - FAQ
Last updated on 2024-01-31
This document addresses many frequently asked questions.- Group: KB User's Guide
- Views this week: 71
- Total views: 51501
KB User's Guide - Users Tab - Viewing, Updating and Deleting Users
Last updated on 2024-05-21
This document explains how to modify or update information for an existing user in the KB Admin Tools, and what to do if a user needs to be removed.- Group: KB User's Guide
- Views this week: 104
- Total views: 44344
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2026-03-20
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 80
- Total views: 41318
KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2026-03-20
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 84
- Total views: 22511
KB User's Guide - Using Manifest to Authorize Users for the KB
Last updated on 2025-10-21
This document describes how you can use the UW-Madison Manifest service to provide access to your KB, either to automatically authorize a group of users for your internal KB, or to provision NetIDs for external collaborators that need access.- Group: KB User's Guide
- Views this week: 74
- Total views: 25527
KB User's Guide - Documents Tab - Viewing a Summary of Document Metadata
Last updated on 2025-10-13
The document information section summarizes basic information about KB document metadata. The data is neatly organized at the bottom of individual documents when they are viewed on your live site or in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 69
- Total views: 23199
KB User's Guide - Documents Tab - Overview of Classic Editor Fields and Settings
Last updated on 2025-10-13
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.- Group: KB User's Guide
- Views this week: 230
- Total views: 154445
KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content
Last updated on 2025-09-22
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.- Group: KB User's Guide
- Views this week: 56
- Total views: 37951
KB User's Guide - Home Tab - My Profile
Last updated on 2025-09-18
The My Profile screen allows you to change personal information in your user profile. From this page, you can also adjust how you interact with the KB by adjusting your default KB group, default tab and the editor mode selection that best suits ...- Group: KB User's Guide
- Views this week: 79
- Total views: 44163
KB User's Guide - Documents Tab - Overview of Document Settings
Last updated on 2025-09-17
This document gives an overview of the settings contained in the side panel of the document edit screen.- Group: KB User's Guide
- Views this week: 103
- Total views: 6806
KB User's Guide - Enabling Semantic Search for Your KB Site(s)
Last updated on 2025-08-27
Learn how to enable the semantic search engine for your KB site.- Group: KB User's Guide
- Views this week: 59
- Total views: 4692
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2025-08-01
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 102
- Total views: 51898
KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics
Last updated on 2025-06-02
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...- Group: KB User's Guide
- Views this week: 107
- Total views: 57556
KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion
Last updated on 2024-10-14
The Suggest a document link allows users to submit requests for new documentation.- Group: KB User's Guide
- Views this week: 72
- Total views: 47596
KB User's Guide - Advanced HTML - Create a list of featured links
Last updated on 2024-08-20
Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.- Group: KB User's Guide
- Views this week: 85
- Total views: 15807
KB User's Guide - General Info - Overview of Roles and Responsibilities
Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...- Group: KB User's Guide
- Views this week: 94
- Total views: 50924
KB Users Guide - Documents Tab - Content Restriction Tags
Last updated on 2024-01-10
This document explains how to use the KB content restriction functions to prevent portions of a document from appearing on certain sites.- Group: KB User's Guide
- Views this week: 80
- Total views: 20006
KB User's Guide - General Info - Internal and External Live Sites
Last updated on 2023-11-20
This document will discuss the differences in the appearance of live KnowledgeBase sites.- Group: KB User's Guide
- Views this week: 56
- Total views: 34289
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