KB User's Guide - Documents Tab - Embed a Qualtrics Survey or Google Form
Last updated on 2023-03-07
This document describes how to embed a Qualtrics survey or Google Form in a KB document.- Group: KB User's Guide
- Views this week: 28
- Total views: 28691
KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons
Last updated on 2023-02-28
This document describes the buttons found in the TinyMCE editor and their functions.- Group: KB User's Guide
- Views this week: 97
- Total views: 32116
KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns
Last updated on 2023-02-17
This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 40
- Total views: 37209
KB User's Guide - Documents Tab - Using the KB Link Doc Feature
Last updated on 2023-01-30
The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.- Group: KB User's Guide
- Views this week: 35
- Total views: 18127
KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import
Last updated on 2022-12-23
There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...- Group: KB User's Guide
- Views this week: 31
- Total views: 34789
KB User's Guide - News Tab - Editing News Items
Last updated on 2022-10-27
This document explains how to edit an already exsiting news item.- Group: KB User's Guide
- Views this week: 32
- Total views: 36409
KB User's Guide - Documents Tab - Embedding Video
Last updated on 2022-07-05
This document provides information on how videos can be embedded within your KB documents.- Group: KB User's Guide
- Views this week: 31
- Total views: 44633
KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites
Last updated on 2022-06-15
This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.- Group: KB User's Guide
- Views this week: 36
- Total views: 38645
KB User's Guide - Documents Tab - Where To Place <link> Tags
Last updated on 2021-11-29
The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...- Group: KB User's Guide
- Views this week: 21
- Total views: 15285
KB User's Guide - News Tab - Summary
Last updated on 2021-09-25
News articles are posted on the KB sites to inform users and staff of product or service changes, operational changes, and outages.- Group: KB User's Guide
- Views this week: 34
- Total views: 34523
KB User's Guide - Documents Tab - Batch Update
Last updated on 2021-08-05
This document will show KB Admins how to efficiently update documents. The Batch Update Tool options include all fields in the document editor not related to document access.- Group: KB User's Guide
- Views this week: 27
- Total views: 23866
KB User's Guide - KB Site Administrator Responsibilities
Last updated on 2021-06-01
Each KB Site has a designated administrator (admin). These are their responsibilities:- Group: KB User's Guide
- Views this week: 24
- Total views: 31265
KB User's Guide - 2017 API Workshop Recording
Last updated on 2021-06-01
This document contains the recording from a virtual API Workshop held for KB admins interested in using the KB's APIs.- Group: KB User's Guide
- Views this week: 29
- Total views: 40520
KB Users Guide - General Info - Questions Brand New KB Admins Should Consider
Last updated on 2025-10-13
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.- Group: KB User's Guide
- Views this week: 60
- Total views: 50332
Authors [Glossary]
Last updated on 2024-10-14
yours, ours- Group: KB User's Guide
- Views this week: 29
- Total views: 32996
KB Users Guide - Documents Tab - Content Restriction Tags
Last updated on 2024-01-10
This document explains how to use the KB content restriction functions to prevent portions of a document from appearing on certain sites.- Group: KB User's Guide
- Views this week: 44
- Total views: 19698
KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics
Last updated on 2023-09-11
This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...- Group: KB User's Guide
- Views this week: 28
- Total views: 48464
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