KB User's Guide - Settings Tab - Requiring Review Comments
Last updated on 2025-10-15
By default, authors are not required to enter a comment prior to editing an published document. This document describes how to change that setting for your group space so that comments are required.- Group: KB User's Guide
- Views this week: 49
- Total views: 36165
KB User's Guide - Documents Tab - Minor vs Major Document Changes
Last updated on 2025-10-15
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.- Group: KB User's Guide
- Views this week: 45
- Total views: 23432
KB User's Guide - Document Edit Screen Overview
Last updated on 2025-10-08
This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.- Group: KB User's Guide
- Views this week: 70
- Total views: 8736
KB User's Guide - Documents Tab - Viewing Who Last Updated a Document
Last updated on 2025-10-06
The Last Updater attribute captures the user who most recently edited or published a document. This is useful in spaces where authors other than the owner may be responsible for making changes, or when other users are responsible for publishing.- Group: KB User's Guide
- Views this week: 26
- Total views: 30299
KB User's Guide - Unique Keywords
Last updated on 2025-10-06
This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.- Group: KB User's Guide
- Views this week: 41
- Total views: 35976
KB User's Guide - Documents Tab - Archived Documents
Last updated on 2025-10-02
This document will discuss how to access and manage archived documents.- Group: KB User's Guide
- Views this week: 42
- Total views: 39401
KB User's Guide - Documents Tab - Restoring a deleted document
Last updated on 2025-10-02
Once a KB doc has been deleted, only someone with "Publish" rights can restore that KB doc back. This doc explains how to restore a deleted doc.- Group: KB User's Guide
- Views this week: 47
- Total views: 35719
KB User's Guide - KnowledgeBase Accessibility Information
Last updated on 2025-10-01
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...- Group: KB User's Guide
- Views this week: 28
- Total views: 2045
KB User's Guide - Documents Tab - Scheduling a Future Publish Date
Last updated on 2025-09-29
This document explains how you can schedule a document to be published automatically at a specific future date.- Group: KB User's Guide
- Views this week: 36
- Total views: 43392
KB User's Guide - Documents Tab - Expired Documents
Last updated on 2025-09-29
This document will discuss the Expired document page in the Documents tab.- Group: KB User's Guide
- Views this week: 52
- Total views: 56864
KB User's Guide - Topics - The Batch Topic Assignment Tool
Last updated on 2025-09-29
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...- Group: KB User's Guide
- Views this week: 36
- Total views: 76482
KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)
Last updated on 2025-09-29
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.- Group: KB User's Guide
- Views this week: 40
- Total views: 41089
KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents
Last updated on 2025-09-25
This document describes the various ways that you can add images and other supplemental files to your KB documents.- Group: KB User's Guide
- Views this week: 66
- Total views: 66770
KB User's Guide - Documents Tab - Document Style Guidelines
Last updated on 2025-09-25
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...- Group: KB User's Guide
- Views this week: 127
- Total views: 94901
KB User's Guide - Documents Tab - Viewing Documents in Review Mode
Last updated on 2025-09-25
This document details the functionality available when viewing a document in read-only mode.- Group: KB User's Guide
- Views this week: 44
- Total views: 46281
KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents
Last updated on 2025-09-22
Once a document has been deleted, it is moved to the Documents in Trash section. Once there, a document can be purged from your group space entirely. This document explains how to Purge a document found in the Trash queue.- Group: KB User's Guide
- Views this week: 56
- Total views: 42589
KB User's Guide - Documents Tab - Request Publishing or Archiving
Last updated on 2025-09-19
This document describes how users without publish rights can send a request to a group admin to have a document published or archived.- Group: KB User's Guide
- Views this week: 36
- Total views: 38443
KB User's Guide - Documents Tab - Image Guidelines
Last updated on 2025-09-19
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.- Group: KB User's Guide
- Views this week: 108
- Total views: 72946
KB User's Guide - Home Tab - Dashboard
Last updated on 2025-09-19
The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...- Group: KB User's Guide
- Views this week: 37
- Total views: 39629
KB User's Guide - Documents Tab - Editing When Review Comments Are Required
Last updated on 2025-09-19
This document describes the steps authors need to take when their KB group requires review comments to edit documents.- Group: KB User's Guide
- Views this week: 38
- Total views: 36052
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