KB User's Guide - Documents Tab - Suggest a Document Link: How to disable Suggest a Document links
Last updated on 2026-07-21
Instructions for how to turn off or disable the Suggest a Document links.- Group: KB User's Guide
- Views this week: 42
- Total views: 37985
KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
Last updated on 2026-07-21
The Page header and Page footer features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...- Group: KB User's Guide
- Views this week: 61
- Total views: 44915
KB User's Guide - Documents Tab - Custom Classes Requiring Manual Entry
Last updated on 2026-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.- Group: KB User's Guide
- Views this week: 55
- Total views: 30091
KB User's Guide - Topics Tab - Create Topic Footers
Last updated on 2026-07-30
This document describes how to set up topic-dependent footers on the Topics tab.- Group: KB User's Guide
- Views this week: 80
- Total views: 38758
KB User's Guide - API - Articles
Last updated on 2026-08-12
This document provides information regarding the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 67
- Total views: 45833
KB User's Guide - API - Available APIs
Last updated on 2026-08-12
This document outlines all of the currently available APIs for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 47
- Total views: 39417
2026 KnowledgeBase (KB) User Group Meeting
Last updated on 2026-08-12
Our annual KB User Group Meeting will take place the week of August 3-7. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 70
- Total views: 1650
KB User's Guide - Documents Tab - A Guide to using DIV and SPAN
Last updated on 2026-08-12
The document is describing a recurring TinyMCE/KB design choice: whether a custom feature should be inserted as an inline element or a block-level element.- Group: KB User's Guide
- Views this week: 115
- Total views: 238
KB User's Guide - Documents Tab - Enabling Internal Discussion Feature
Last updated on 2026-08-12
The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.- Group: KB User's Guide
- Views this week: 69
- Total views: 36833
KB User's Guide - General Info - KB Features
Last updated on 2026-08-12
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 73
- Total views: 37305
KB User's Guide - Documents Tab - Request Publishing or Archiving
Last updated on 2026-08-13
This document describes how users without publish rights can send a request to a group admin to have a document published or archived.- Group: KB User's Guide
- Views this week: 77
- Total views: 41465
KB User's Guide - Example of a UW-Madison Policy Embedded With Include Doc
Last updated on 2026-08-17
This document provides an example of how a UW-Madison campus policy (hosted in the campus Policy Library) appears when embedded in a KB document.- Group: KB User's Guide
- Views this week: 63
- Total views: 9571
KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites
Last updated on 2026-08-18
This document shows you how to assign your document to multiple KB sites.- Group: KB User's Guide
- Views this week: 60
- Total views: 41039
KB User's Guide - News Tab - Summary
Last updated on 2026-08-18
News articles in the are posted to inform users and staff about product or service changes, operational updates, and service outages. Beyond simply communicating information, they provide a centralized and authoritative source for timely ...- Group: KB User's Guide
- Views this week: 55
- Total views: 36670
KB User's Guide - Documents Tab - Where To Place <link> Tags
Last updated on 2026-08-18
The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...- Group: KB User's Guide
- Views this week: 32
- Total views: 16825
KB User's Guide - Documents Tab - Batch Update
Last updated on 2026-08-18
This document will show how to efficiently update documents. The Batch Update tool options include all fields in the document editor not related to document access.- Group: KB User's Guide
- Views this week: 67
- Total views: 26617
KB User's Guide - Enabling Semantic Search for Your KB Site(s)
Last updated on 2026-08-17
Learn how to enable the semantic search engine for your KB site.- Group: KB User's Guide
- Views this week: 55
- Total views: 6707
KB User's Guide - API - Create Article (POST) [Campus login required]
Last updated on 2026-08-17
This document provides information for creating a new KnowledgeBase (KB) article via API.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - Embedding Code Snippets in a KB Document
Last updated on 2026-08-13
Use the Code sample feature in the TinyMCE editor to add formatted, syntax-highlighted code to a KB document.- Group: KB User's Guide
- Views this week: 164
- Total views: 297
KB User's Guide - Syntax-highlighted Code Snippets Examples
Last updated on 2026-08-13
This document provides examples of embedded code snippets in a KB document.- Group: KB User's Guide
- Views this week: 142
- Total views: 289
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