KnowledgeBase User's Guide Search Results

KB User's Guide - Assessments - View Assessments on the Live Internal Site

This doc will show you the url to refer those who want to take a Quiz/ Survey on your Live Internal Site. You may also create a side module on your Live site and direct your users to your Quiz Surveys.

• Group: KB User's Guide
• Views this week: 23
• Total views: 22239

ID: 61093

KB User's Guide - Documents Tab - Create a Table of Contents

A custom KB plugin allows you to easily generate a table of contents at the top of your document, allowing users to easily navigate to sections within. Note: the table of contents will use any Headings (Heading 2, Heading 3, h2, h3, etc.) that you ...

• Group: KB User's Guide
• Views this week: 38
• Total views: 9396

ID: 36923

KB User's Guide - Semantic Search FAQ

This document answers some common questions about the new "semantic" search engine for the KB and how it compares to the original native search.

• Group: KB User's Guide
• Views this week: 20
• Total views: 3161

ID: 142333

KB User's Guide - Documents Tab - Glossary and Glossary Items

Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.

• Group: KB User's Guide
• Views this week: 31
• Total views: 39139

ID: 15709

KB User's Guide - Site Pref Tab - Mobile CSS

The mobile view of the KnowledgeBase (KB) allows for optimized viewing on devices with smaller screens.

• Group: KB User's Guide
• Views this week: 23
• Total views: 30845

ID: 18778

KB User's Guide - KB Training - Watch the New Editor Training

The KB Team held a training on the new document editor, which will eventually replace the classic editor. If you weren't able to attend, you can view the training recording here.

• Group: KB User's Guide
• Views this week: 34
• Total views: 21851

ID: 104509

KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers

The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

• Group: KB User's Guide
• Views this week: 48
• Total views: 35803

ID: 24015

KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs

This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.

• Group: KB User's Guide
• Views this week: 33
• Total views: 35229

ID: 21357

KB User's Guide - Documents Tab - Adding Images and Other Files to Your Documents

This document describes the various ways that you can add images and other supplemental files to your KB documents.

• Group: KB User's Guide
• Views this week: 58
• Total views: 56421

ID: 5722

KB User's Guide - Documents Tab - Image Guidelines

This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.

• Group: KB User's Guide
• Views this week: 76
• Total views: 59196

ID: 4643

KB User's Guide - Documents Tab - Managing Attachments

This document describes the different ways you can manage the contents of your document or shared attachment folders.

• Group: KB User's Guide
• Views this week: 45
• Total views: 7908

ID: 126951

KB User's Guide - Documents Tab - Attachment Search

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

• Group: KB User's Guide
• Views this week: 26
• Total views: 28706

ID: 27227

KB User's Guide - Documents Tab - Editing a Shared Document

This document describes how the document edit screen will appear when you edit a document that has been shared by another group.

• Group: KB User's Guide
• Views this week: 27
• Total views: 6926

ID: 130402

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.

• Group: KB User's Guide
• Views this week: 50
• Total views: 32859

ID: 52086

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

The Suggest a document link allows users to submit requests for new documentation.

• Group: KB User's Guide
• Views this week: 37
• Total views: 41405

ID: 16441

KB User's Guide - General Info - Site-Level Vs. Document-Level Feedback

This document describes the difference between site-level and document-level feedback forms available to end users, including how related notifications are routed.

• Group: KB User's Guide
• Views this week: 29
• Total views: 26639

ID: 89421

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting

This document explains how to hide restricted documents from internal live site search results.

• Group: KB User's Guide
• Views this week: 42
• Total views: 30153

ID: 12074

KB User's Guide - Understanding the New Semantic Search Engine

This document describes how the new semantic search engine works and how it compares to the traditional keyword/title search engine.

• Group: KB User's Guide
• Views this week: 88
• Total views: 4791

ID: 142365

KB User's Guide - Introduction to the KnowledgeBase Environment

The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.

• Group: KB User's Guide
• Views this week: 30
• Total views: 27365

ID: 36806

KB User's Guide - Documents Tab - Status

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 35
• Total views: 145774

ID: 5234