2022 KnowledgeBase (KB) User Group Meeting
Last updated on 2026-09-03
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 1
- Total views: 2912
KB User's Guide - API - Using JavaScript to Embed KB Content
Last updated on 2026-09-24
This document provides examples of JavaScript code that can be used to embed all or part of a KnowledgeBase (KB) document into another website or web page, such as a page hosted on a WordPress site.- Group: KB User's Guide
- Views this week: 1
- Total views: 39116
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2026-09-14
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 1
- Total views: 23298
KB User's Guide - Document Edit Screen Overview
Last updated on 2026-09-14
This document provides users of the KnowledgeBase with a general introduction to the features of the document edit screen.- Group: KB User's Guide
- Views this week: 5
- Total views: 15163
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2026-09-15
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data. In short, the KnowledgeBase can reference and guide users to approved secure locations for restricted data, but it cannot ...- Group: KB User's Guide
- Views this week: 1
- Total views: 18293
KB User's Guide - Documents Tab - Requesting a Document From Another Group
Last updated on 2026-09-15
Sharing documents from other KB groups helps create a single source of truth (SSOT), reduces maintenance overhead, improves consistency, and makes valuable knowledge available across teams while preserving ownership and accountability. This page ...- Group: KB User's Guide
- Views this week: 1
- Total views: 43780
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2026-09-15
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18209
Owner Docs (oDocs) [Glossary]
Last updated on 2026-09-16
- Group: KB User's Guide
- Views this week: 1
- Total views: 1182
KB User's Guide - Documents Tab - Expired Documents
Last updated on 2026-09-16
This document will discuss the Expired document page in the Documents tab.- Group: KB User's Guide
- Views this week: 2
- Total views: 61632
KB User's Guide - Documents Tab - Creating and Using Templates
Last updated on 2026-09-16
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...- Group: KB User's Guide
- Views this week: 1
- Total views: 56774
KB User's Guide - News Tab - Searching for News Items
Last updated on 2026-09-16
This document explains how to search within KB Admin Tools for posted News items.- Group: KB User's Guide
- Views this week: 1
- Total views: 39657
KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents
Last updated on 2026-09-16
Once a document has been deleted, it is moved to the Documents in Trash section. Once there, a document can be purged from your group space entirely. This document explains how to Purge a document found in the Trash queue.- Group: KB User's Guide
- Views this week: 1
- Total views: 47055
KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2026-09-17
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 1
- Total views: 48492
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2026-09-17
This document explains how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 1
- Total views: 44509
KB User's Guide - Syntax-highlighted Code Snippet Examples
Last updated on 2026-10-02
This document provides examples of embedded code snippets in a KB document.- Group: KB User's Guide
- Views this week: 1
- Total views: 1841
KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin
Last updated on 2026-09-25
This document explains the 'To The Top' plugin in the TinyMCE editor.- Group: KB User's Guide
- Views this week: 1
- Total views: 14242
KB User's Guide - Stats Tab - Docs by Helpfulness Link and Scores
Last updated on 2026-09-25
This document describes how to view helpfulness score logs in the KB Admin Tools, as well as how to reset/purge these scores for documents on your KB site- Group: KB User's Guide
- Views this week: 1
- Total views: 43163
KB User's Guide - Settings Tab - Summary
Last updated on 2026-09-25
The Settings tab allows you to customize the layout and modules on your KB sites, as well as other key configuration options.- Group: KB User's Guide
- Views this week: 1
- Total views: 35738
KB User's Guide - API - View / Search Articles (GET)
Last updated on 2026-10-07
This document provides information regarding the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 1
- Total views: 47081
KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]
Last updated on 2026-10-14
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
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