Results: 1-16 of 16

KB User's Guide - API - Available APIs

Last updated on 2024-04-15
This document outlines all of the currently available APIs for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 77
  • Total views: 26758
ID: 71945

2021 KnowledgeBase (KB) User Group Meeting

Last updated on 2022-08-25
Every year the KnowledgeBase team and the user community come together with industry experts to share experiences, lessons learned, and best practices. This year our collaborative events took place the week of July 26th-30th, 2021.
  • Group: KB User's Guide
  • Views this week: 51
  • Total views: 14585
ID: 112194

KB User Group Meeting

Last updated on 2023-11-20
Content module for the annual KB User Group Meeting
  • Group: KB User's Guide
  • Views this week: 56
  • Total views: 81654
ID: 111695

2023 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-08-08
Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 156
  • Total views: 4875
ID: 129206

2020 KnowledgeBase (KB) User Group Meeting

Last updated on 2023-07-13
Please see session descriptions for our 2020 KB User Group Meeting below.
  • Group: KB User's Guide
  • Views this week: 115
  • Total views: 15921
ID: 104232

2022 KnowledgeBase (KB) User Group Meeting [Campus login required]

Last updated on 2022-09-01
Our annual KB User Group Meeting will take place the week of August 1-5, 2022. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.
  • Group: KB User's Guide
  • Views this week: 0
  • Total views: 2060
ID: 119485

KB User's Guide - API - Site Banners

Last updated on 2024-05-10
This document provides information for the Site Banners API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 103
  • Total views: 20045
ID: 86187

KB User's Guide - API - News

Last updated on 2024-05-10
This document provides information in the News API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 94
  • Total views: 25036
ID: 71428

KB User's Guide - API - Articles

Last updated on 2024-05-10
This document provides information in the Articles API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 95
  • Total views: 29740
ID: 69510

KB User's Guide - Topics Tab - Displaying the Meta-Description of a Topic In Search Results

Last updated on 2024-03-05
On this page, we describe how to associate a document with a topic, so that when a user selects the topic from the dropdown list on the live site, the content of that "super doc" will be displayed above the list of search results.
  • Group: KB User's Guide
  • Views this week: 83
  • Total views: 29072
ID: 6275

KB User's Guide - General Info - XML (RSS) Display Options

Last updated on 2023-08-11
The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...
  • Group: KB User's Guide
  • Views this week: 93
  • Total views: 39521
ID: 15136

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 107
  • Total views: 26812
ID: 55719

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

Last updated on 2023-06-13
When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...
  • Group: KB User's Guide
  • Views this week: 54
  • Total views: 23777
ID: 36829

KB User's Guide - General Info - Embed a Google Calendar into a Document

Last updated on 2023-06-02
This document will show you how to locate Google Calendar embed code and how to place it into a KB Document.
  • Group: KB User's Guide
  • Views this week: 76
  • Total views: 28136
ID: 61934

KB User's Guide - Documents Tab - LinkTopic

Last updated on 2023-06-01
The Link Topic function provides an easy way to link a user to a topic-filtered search, where the link text will be automatically updated to display the current topic name. This document will show you how to use this function to add a topic link to ...
  • Group: KB User's Guide
  • Views this week: 52
  • Total views: 28377
ID: 15194

KB User's Guide - Documents Tab - Document Information Table Live Site

Last updated on 2022-08-25
The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.
  • Group: KB User's Guide
  • Views this week: 90
  • Total views: 12546
ID: 112060

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