Results: 1-20 of 20

KB User's Guide - Documents Tab - Creating and Using Templates

Last updated on 2023-11-20
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...
  • Group: KB User's Guide
  • Views this week: 43
  • Total views: 38105
ID: 14044

KB User's Guide - Documents Tab - Deactivate or Delete a Template

Last updated on 2024-02-14
The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 23558
ID: 74653

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 51472
ID: 8537

KB User's Guide - Documents Tab - Edit a Template

Last updated on 2023-11-20
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 23699
ID: 36761

KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page

Last updated on 2023-11-20
This document explains how to access and use the templates you have created from the "Create a Doc from..." page.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 24302
ID: 10111

KB User's Guide - Settings Tab - Customize your site layout and appearance

Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.
  • Group: KB User's Guide
  • Views this week: 33
  • Total views: 5340
ID: 123954

KB Author Training - Creating a New Document

Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...
  • Group: KB User's Guide
  • Views this week: 48
  • Total views: 42288
ID: 23149

KB User's Guide - Documents Tab - Uploading Images and Other Attachments

Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).
  • Group: KB User's Guide
  • Views this week: 46
  • Total views: 47221
ID: 5722

KB User's Guide - Documents Tab - Embedding user specific content in KB documents (HTML editor only)

Last updated on 2022-05-25
This feature allows authors to embed, in one document, content meant for specific individual users (e.g. allows a block of text to be visible only to a specified user who is a fully authorized internal user). When the activated document is rendered ...
  • Group: KB User's Guide
  • Views this week: 22
  • Total views: 25254
ID: 20307

KB User Guide - FAQ

Last updated on 2024-01-31
This document addresses many frequently asked questions.
  • Group: KB User's Guide
  • Views this week: 21
  • Total views: 40324
ID: 6888

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 4386
ID: 124321

KB User's Guide - News Tab - News Creating/ Editing Form Fields

Last updated on 2023-06-01
This document details the fields in the news article Creating/Editing form.Upon clicking the Submit button, form validation will make sure that the necessary and properly formatted information needed to successfully complete the News item was ...
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 33551
ID: 5270

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 128704
ID: 5238

KB User's Guide - Settings Tab - Site Javascript

Last updated on 2023-06-01
While a common Javascript applies across all KB subsites, the Javascript screen allows each KB site to apply/remove Javascript to their internal and/or external sites.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 22736
ID: 5341

KB User's Guide - Settings Tab - Content Modules

Last updated on 2024-03-05
The Content Module part of the Live Site appears in the center column(s) of your site. Delivered and Custom Content Modules allow you to display content your users need to see. You may also create Custom Modules to accomplish a variety of things on ...
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 65954
ID: 60736

KB User's Guide - Documents Tab - Adding Images and Attachments

Last updated on 2024-02-29
There are several ways users can add images and other attachments to their documents, and each requires attention to key steps as part of the process. This document will introduce and outline these options.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 879
ID: 126951

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 39
  • Total views: 40395
ID: 14925

KB Author Training - Body Field - Using the TinyMCE Editor

Last updated on 2023-08-17
This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...
  • Group: KB User's Guide
  • Views this week: 44
  • Total views: 37671
ID: 23349

KB User's Guide - General Info - Embedding KB Content in Another Website

Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.
  • Group: KB User's Guide
  • Views this week: 12
  • Total views: 20498
ID: 81509

KB User's Guide - Migrating from Confluence Wiki to the KB

Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 4539
ID: 123849

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