KnowledgeBase - Do you want your own KnowledgeBase for your Department?

Are you looking for a way to organize all your documentation and departmental information in a manner that is both secure and sharable with other University of Illinois departments, campuses, and the public?

What is the KnowledgeBase (KB)?

The University of Illinois KnowledgeBase (KB) consists of Group Spaces (example: answers.uillinois.edu/ua) all directed to a Unified Space (answers.uillinois.edu).  

The Unified Space (https://answers.uillinois.edu) receives all public KB documents from all the Group Spaces (answers.uillinois.edu/illinois and answers.uillinois.edu/ua). Group Spaces are composed of campus and department groups from the University of Illinois.

Why would my department/college use the KB?

The KB is an easy and comprehensive application for sharing University knowledge. This is the first University of Illinois application for providing online help to our community of faculty, staff, and students. Another benefit of this KB is that you can share and utilize knowledge from all of the KB partner institutions. KB partners include the University of Chicago, University of California-Berkley and Southern Illinois University. A one stop shop if you will. The University of Wisconsin-Madison developed and hosts this application and has been using it since 2003. It is a very mature application and a mobile application is under development.

If you are interested in using the KB, you have 2 options

Options Advantages Disadvantages
Option #1  (RECOMMENDED):
Create your own Group Space

Example: https://answers.uillinois.edu/illinois.aces
  • Greatest amount of freedom and autonomy
  • Ability to publish documents with your own structural requirements and review processes
  • Ability to brand your Group Space
  • Have your own internal sets of documents to share in your Group Space
  • Internal documents are not shared with other Group Spaces unless explicitly requested by your group
  • Costs $1000 annually
  • Wisconsin and the Group Space Administrator must do some development for your specific branding
  • Group Space Administrators must have some knowledge of the KB to navigate functionality
Option #2:
Create documents using an existing Group Space

Examples:
https://answers.uillinois.edu/illinois
https://answers.uillinois.edu/uis
https://answers.uillinois.edu/ua
  • Free/No cost
  • You can starting using the KB immediately
  • There is no administrative overhead in your unit beyond the creation and maintenance of the documents
  • You will work with the Group Space manager of the site in regards to the privilege to publish documents
  • If you need your own internal,structure, you must work within any structural requirements and review processes of your KB Group Space manager- you don¹t have your own Internal structure
  • The branding of your documents belongs to the Group Space

To learn more about the University of Illinois KnowledgeBase, email us at knowledgebase@uillinois.edu.

See Also:




Keywords:campus, kb, KnowledgeBase, University, Illinois, documents, want, need, start, buy, purchase, department, AITS   Doc ID:57743
Owner:John C.Group:University of Illinois System
Created:2015-10-23 16:21 CDTUpdated:2017-06-09 09:45 CDT
Sites:University of Illinois System
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