| No. | Document Title | ID | Group | Updated | Views |
|---|
| 21 | Endpoint Services, What is MECM? | 72810 | University of Illinois Technology Services | 2025-02-10 | 22121 |
|---|
| 22 | Web Hosting, Comparing current solutions available on campus | 73292 | University of Illinois Technology Services | 2024-10-07 | 34955 |
|---|
| 23 | Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets | 56730 | University of Illinois Technology Services | 2023-09-06 | 7147 |
|---|
| 24 | Endpoint Services, Munki, What is Multi-Tenant Munki? | 72417 | University of Illinois Technology Services | 2023-03-13 | 7705 |
|---|
| 25 | Endpoint Services, Workspace ONE, What is Workspace ONE / AirWatch? | 87307 | University of Illinois Technology Services | 2022-06-27 | 8256 |
|---|
| 26 | Endpoint Services, WSUS, What is Windows Server Update Services? | 90943 | University of Illinois Technology Services | 2022-06-14 | 6134 |
|---|
| 27 | AITS - Service Desk - TDX - Minimum Required Information for a TeamDynamix Service Catalog Service / Service Offering | 130696 | University of Illinois System | 2024-05-10 | 1343 |
|---|
| 28 | AITS - Service Desk - Banner Self-Service - Student View | 133232 | University of Illinois System | 2025-02-26 | 1394 |
|---|
| 29 | AITS - Service Desk - Banner Self-Service - Error: 'There is no person record setup for your UIN' | 73350 | University of Illinois System | 2025-02-26 | 5864 |
|---|
| 30 | AITS - Service Desk - System Status Page - Service Issues and Outages | 85540 | University of Illinois System | 2025-02-20 | 5832 |
|---|
| 31 | AITS Service Desk - Banner Self-Service - No 'Faculty & Advisor Services' Tab/Tile Displayed | 69273 | University of Illinois System | 2025-02-20 | 5430 |
|---|
| 32 | Cloud Email Delivery Service, Configuring use of the Cloud Email Delivery Service | 85412 | University of Illinois Technology Services | 2024-02-27 | 8292 |
|---|
| 33 | AITS - Service Desk - Services Offered by AITS | 95150 | University of Illinois System | 2025-02-18 | 3233 |
|---|
| 34 | Reassignment of Veterinary Technicians and Veterinary Assistants of a Closed VTH Service SOP [Campus login required] | 132353 | UofI College of Veterinary Medicine Teaching Hospital | 2024-01-26 | 62 |
|---|
| 35 | AITS - Service Desk - Banner Self-Service - Error: 'Invalid username/password; Logon denied.' | 136178 | University of Illinois System | 2025-05-04 | 10101 |
|---|
| 36 | AITS - Service Desk - Customer Service - How to Deal With Difficult Customers | 138694 | University of Illinois System | 2025-02-26 | 609 |
|---|
| 37 | AITS - Service Desk - Banner Self-Service - Faculty Grade Entry | 52586 | University of Illinois System | 2025-02-26 | 8337 |
|---|
| 38 | GitHub Shared Service - End User Service Agreement | 102098 | University of Illinois System | 2025-02-21 | 4076 |
|---|
| 39 | Technology Services, Service Management, Service Level Agreement Guide and Template | 92324 | University of Illinois Technology Services | 2025-02-07 | 1635 |
|---|
| 40 | Technology Services, Service Management, Published Service Level Agreements | 108533 | University of Illinois Technology Services | 2025-02-07 | 3909 |
|---|
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