TeamDynamix, Application Admin Tips
Attributes and Attribute Dependencies
API Calls
Automation Rule
Getting started with Automation Rules: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=42141
Email Monitor
Creating Email Monitors: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=105446
Forms
Working with Ticketing Forms: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=27062
Mobile App
Getting Started with TeamDynamix mobile: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=159008
Response Templates
Getting Started with Notification Templates: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=9157
Reports
Getting Started with Reporting: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=30568
Service Level Agreements (SLAs)
Getting Started with SLAs: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=22108
Ticket Tasks
Getting Started with Ticket Tasks:https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=40126
Workflow
Getting Started with Workflows: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=147348
Campus TDX Service Team Links
If you have a question or need assistance from a Global Admin.
University of Illinois System Offices
University of Illinois Chicago
University of Illinois Springfield