Overview

With DesignPLUS, our university has the ability to create different levels of customization. All courses in Canvas have access to customized content, such as banner images, content block templates, and template pages, through the use of a Primary Customizations course. Some departments and programs may have a need for additional, college/department-specific customizations and this can be accomplished with what's called an Extended Customization course.

What is an Extended Customization?

An Extended Customization is a Canvas course created for a specific subaccount that gives staff in a college/department the ability to maintain and create customized content for their subaccount (and any sub-subaccounts). This can be helpful when creating courses with consistent branding, formatting, and organization for a particular college, department, or program. The content added to an Extended Customization course is available to courses within the subaccount, in addition to content from the Primary Customization course.

For more information about what's possible with an extended customization course, see the About Customizations page in the DesignPLUS User Guide from Cidi Labs. 

Important Limitations

• Although we can create extended customizations for departments within a college, we cannot create an extended customization course specific to a program. For example, we can create an extended customization for all SOCW courses but cannot create an extended customization only for online SOCW courses. Customizations would be available for all SOCW courses in the subaccount.
• DesignPLUS supports only one extended customization at the sub-account level. If a different extended customization course is added at the sub-subaccount level, it will override the customization course(s) defined by the parent account.
• Extended Customizations can be used in Canvas@Illinois (canvas.illinois.edu) and non-credit courses in Catalog/Open Canvas (illinois.instructure.com). However, since these are separate instances, each instance of Canvas will require an extended customization and has to be maintained separately.

Current Extended Customizations

The following table shows which subaccounts or subcatalogs currently have an extended customization installed. 

Request an Extended Customization Course

If your college or department is interested in creating an extended customization course, you must submit a ticket to the Technology Services Help Desk at consult@illinois.edu. An extended customization course cannot be requested through the Space Request Application (SRA) like a regular Canvas course. Requests for an extended customization course must go to the Canvas Support team in Technology Services.

In your ticket, please include the following information:

• State that you need an extended customizations course in Canvas and need assistance from the Canvas Support team to complete that request
• Subaccount where the course should be added (usually this is a department or college)
• Indicate if this is for Canvas@Illinois (canvas.illinois.edu) or Canvas Catalog/Open Canvas (illinois.instructure.com), or both
• Name and NetID of at least one person who will manage the customization course 

Once we receive the ticket, someone from the Canvas Support team will reach out to you to coordinate implementation.

Managing an Extended Customization Course

If you are a staff member who is managing an extended customization course for your department, we recommend reviewing the following resources:

• DesignPLUS Admin Guide (This guide from Cidi Labs focuses on the primary, root level customization course but many of the concepts are applicable to an extended customization)
• Customization Training Videos