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| 5 | Identity and Access Management, Bitwarden, Logging in for the first time with the Illinois Organization | 131947 | 2024-04-04 | 803 |
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| 6 | Webstore, Credit Card Refund Processing time | 56870 | 2023-09-12 | 5863 |
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| 7 | Canvas@Illinois , Presenting quiz questions one at a time | 112449 | 2023-08-04 | 1988 |
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| 8 | Canvas@Illinois , How to Extend Time for Assignments | 115002 | 2023-08-04 | 1868 |
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| 9 | Canvas@Illinois Canvas, Granting extra time on a quiz | 112616 | 2023-08-04 | 1942 |
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| 10 | Campus Monitoring, How to schedule downtime in Nagios | 71762 | 2024-01-26 | 148 |
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| 11 | Endpoint Security, CrowdStrike, Roles [Campus login required] | 93971 | 2023-12-11 | 93 |
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| 12 | Canvas@Illinois , Assignment Accommodations | 112283 | 2023-08-16 | 1818 |
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| 13 | Networking, Firewall, Service Participation | 47920 | 2022-10-11 | 10181 |
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| 14 | Office 365, OneDrive file recovery options | 112409 | 2022-07-22 | 2326 |
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| 15 | Kaltura, Adding chapters to media | 60625 | 2021-09-13 | 6836 |
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| 16 | U of I Box, Session Timeout | 48059 | 2020-03-16 | 4441 |
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| 17 | Technology Services Annual Calendar | 133941 | 2024-01-19 | 214 |
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| 18 | Webstore, Release timeline for new versions of software | 56779 | 2023-11-01 | 5602 |
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| 19 | WebStore, Order shipment delivery times | 56860 | 2023-09-12 | 5236 |
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| 20 | Canvas@Illinois , Session dropped due to inactivity | 112599 | 2023-08-16 | 2298 |
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