KB User's Guide - Settings Tab - Editing Your Group Space Settings
Last updated on 2026-05-14
There are options that can be set at the site level so that each KB Administrator can choose the best options for their users.- Group: KB User's Guide
- Views this week: 78
- Total views: 42098
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2026-09-15
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18209
KB Author Training - Creating a New Document
Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...- Group: KB User's Guide
- Views this week: 74
- Total views: 64696
Published [Glossary]
Last updated on 2026-09-08
- Group: KB User's Guide
- Views this week: 66
- Total views: 1139
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2026-09-10
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will explain each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 64
- Total views: 50714
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2026-10-01
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 116
- Total views: 80631
Live Site [Glossary]
Last updated on 2026-09-01
- Group: KB User's Guide
- Views this week: 70
- Total views: 1092
KB User's Guide - Topics - The Batch Topic Assignment Tool
Last updated on 2026-06-02
This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...- Group: KB User's Guide
- Views this week: 88
- Total views: 80153
Internal KB (iKB) [Glossary]
Last updated on 2026-09-16
- Group: KB User's Guide
- Views this week: 61
- Total views: 1056
KB User's Guide - News Tab - News Item Status
Last updated on 2026-05-21
This document defines the different states of a News item.- Group: KB User's Guide
- Views this week: 51
- Total views: 39292
KB User's Guide - Stats Tab - Doc Upkeep All Groups
Last updated on 2026-05-26
KB Admins can track document activity of: creation, activation, etc. The Time Frame filter allows you to look at a specific month or a block of time such as a calendar year or a specific quarter of the fiscal year. This document will explain what ...- Group: KB User's Guide
- Views this week: 25
- Total views: 31440
KB User's Guide - Documents Tab - Viewing the Document Activity Log
Last updated on 2026-09-10
This document explains how to view and understand a KB document's Activity Log, which provides a complete history of all changes made over time.- Group: KB User's Guide
- Views this week: 63
- Total views: 8236
KB User's Guide - Topics Tab - Audiences
Last updated on 2026-05-19
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...- Group: KB User's Guide
- Views this week: 62
- Total views: 47741
KB User's Guide - Introduction to the KnowledgeBase Environment
Last updated on 2026-05-21
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.- Group: KB User's Guide
- Views this week: 60
- Total views: 36698
KB User's Guide - Documents Tab - Editing When Review Comments Are Required
Last updated on 2026-06-29
This document describes the steps authors need to take when their KB group workflow requires review comments to edit documents.- Group: KB User's Guide
- Views this week: 68
- Total views: 40328
KB User's Guide - Documents Tab - Understanding Document Statuses
Last updated on 2026-06-29
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 82
- Total views: 156755
KB User's Guide - Documents Tab - Review and Validation Tools
Last updated on 2026-09-14
This document explains how to use four document validation tools provided in KB Admin Tools for document editing. These tools help content editors review, verify, and maintain accurate article formatting and structure.- Group: KB User's Guide
- Views this week: 59
- Total views: 41252
KB User's Guide - Documents Tab - Document Review Screen Actions
Last updated on 2026-09-09
This document will describe the various action buttons that are available on the document review screen along with their functions.- Group: KB User's Guide
- Views this week: 63
- Total views: 36993
KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)
Last updated on 2026-07-20
This document describes the KB's private share feature and how you can use it to give another user one-off access to individual internal documents.- Group: KB User's Guide
- Views this week: 49
- Total views: 45401
KB User's Guide - API - View / Search Articles (GET)
Last updated on 2026-10-07
This document provides information regarding the Articles API for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 75
- Total views: 46973
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