KnowledgeBase User's Guide Search Results

KB User's Guide - Advanced HTML - Create a list of featured links

Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.

• Group: KB User's Guide
• Views this week: 71
• Total views: 12313

ID: 124322

KB User's Guide - Settings Tab - Site Footers

This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.

• Group: KB User's Guide
• Views this week: 46
• Total views: 9282

ID: 131542

KB User's Guide - General Info - Topics Search on the Live Sites

This document describes how the topic dropdown affects the search functionality on the live sites.

• Group: KB User's Guide
• Views this week: 34
• Total views: 34010

ID: 15405

KB User's Guide - General Info - KnowledgeBase Search Tips

This document gives an overview of how to effectively use the Search function in the KB Live Site(s).

• Group: KB User's Guide
• Views this week: 32
• Total views: 32034

ID: 44333

KB User's Guide - Settings Tab - Edit This Page button

After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...

• Group: KB User's Guide
• Views this week: 64
• Total views: 32797

ID: 6276

KB User's Guide - Settings Tab - Customizing Live Site Messages

Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...

• Group: KB User's Guide
• Views this week: 45
• Total views: 30911

ID: 55543

2024 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 67
• Total views: 16855

ID: 137917

KB User's Guide - General Info - How to Create Accessible Documents

This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.

• Group: KB User's Guide
• Views this week: 84
• Total views: 22699

ID: 112389

KB User's Guide - API - Connecting to the Internal API [Campus login required]

This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.

• Group: KB User's Guide
• Views this week: 0
• Total views: 9

ID: 136766

KB User's Guide - Sensitive and Restricted Data Policy

The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.

• Group: KB User's Guide
• Views this week: 55
• Total views: 11183

ID: 127184

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 77
• Total views: 61042

ID: 8537

KB User's Guide - API - Setting Up an Internal API Account [Campus login required]

This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.

• Group: KB User's Guide
• Views this week: 0
• Total views: 18207

ID: 92052

KB User's Guide - Documents Tab - Basic HTML Commands

This document provides basic HTML commands that are needed for creating KnowledgeBase documents.

• Group: KB User's Guide
• Views this week: 48
• Total views: 48821

ID: 3469

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 61
• Total views: 12929

ID: 124321

KB User's Guide - General Info - KB Features

An introduction to the features of the KnowledgeBase.

• Group: KB User's Guide
• Views this week: 58
• Total views: 32324

ID: 24584

KB User's Guide - General Info - Overview of Roles and Responsibilities

This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...

• Group: KB User's Guide
• Views this week: 71
• Total views: 46135

ID: 61982

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.

• Group: KB User's Guide
• Views this week: 48
• Total views: 38484

ID: 6274

KB User's Guide - Documents Tab - Deactivate or Delete a Template

The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.

• Group: KB User's Guide
• Views this week: 71
• Total views: 31102

ID: 74653

KB User's Guide - Documents Tab - How To View Revision History

This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.

• Group: KB User's Guide
• Views this week: 61
• Total views: 40391

ID: 6534

KB User's Guide - Documents Tab - TinyMCE Custom Button Plugin

This document explains the Custom Button plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 37
• Total views: 6187

ID: 134337