Results: 141-160 of 239

KB User's Guide - Assessment Tab - New Question

Last updated on 2023-12-12
This document will show you how to create a new Question for use with the Assessment Module.
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 36494
ID: 43456

KB User's Guide - General Info - Live Search Results Screen and Its Features

Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...
  • Group: KB User's Guide
  • Views this week: 38
  • Total views: 45151
ID: 15404

KB User's Guide - General Info - Quick Search Options

Last updated on 2023-12-04
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...
  • Group: KB User's Guide
  • Views this week: 31
  • Total views: 35513
ID: 36726

KB User's Guide - Documents Tab - Edit a Template

Last updated on 2023-11-20
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.
  • Group: KB User's Guide
  • Views this week: 41
  • Total views: 28825
ID: 36761

KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page

Last updated on 2023-11-20
This document explains how to access and use the templates you have created from the "Create a Doc from..." page.
  • Group: KB User's Guide
  • Views this week: 18
  • Total views: 28315
ID: 10111

KB User's Guide - Documents Tab - Creating and Using Templates

Last updated on 2023-11-20
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...
  • Group: KB User's Guide
  • Views this week: 44
  • Total views: 45171
ID: 14044

KB User's Guide - General Info - Checking KB Documents for Accessibility

Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.
  • Group: KB User's Guide
  • Views this week: 31
  • Total views: 34645
ID: 85611

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 14550
ID: 116740

KB User's Guide - News Tab - Viewing News Items

Last updated on 2023-10-16
This document explains how to view News items in the KB Admin Tools and on your live site(s).
  • Group: KB User's Guide
  • Views this week: 27
  • Total views: 32297
ID: 5285

KB User's Guide - Documents Tab - Minor vs Major Document Changes

Last updated on 2023-10-12
When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.
  • Group: KB User's Guide
  • Views this week: 26
  • Total views: 18101
ID: 109513

KB User's Guide - Documents Tab - Document Searching and Sorting

Last updated on 2023-10-09
The Documents tab includes many ways to search for documents.
  • Group: KB User's Guide
  • Views this week: 50
  • Total views: 39753
ID: 5250

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

Last updated on 2023-09-19
The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 36208
ID: 20674

KB User's Guide - Settings Tab - Banner Alerts

Last updated on 2023-09-19
This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.
  • Group: KB User's Guide
  • Views this week: 45
  • Total views: 33625
ID: 18963

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

Last updated on 2023-09-11
This document describes the editing process in group spaces where review comments are optional.
  • Group: KB User's Guide
  • Views this week: 19
  • Total views: 31834
ID: 132

KB User's Guide - Documents Tab - Find & Replace Text

Last updated on 2023-09-11
The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.
  • Group: KB User's Guide
  • Views this week: 44
  • Total views: 38938
ID: 5247

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

Last updated on 2023-09-11
This document describes the steps authors need to take when their KB group requires review comments to edit documents.
  • Group: KB User's Guide
  • Views this week: 32
  • Total views: 30955
ID: 105

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

Last updated on 2023-08-25
This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.
  • Group: KB User's Guide
  • Views this week: 35
  • Total views: 34739
ID: 11800

KB User's Guide - Documents Tab - Quick Edit Buttons

Last updated on 2023-08-25
The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 30399
ID: 24428

KB User's Guide - Settings Tab - Requiring Review Comments

Last updated on 2023-08-24
By default, authors are not required to enter a comment prior to editing an active document. This document describes how to change that setting for your group space so that comments are required.
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 31295
ID: 8956

KB User's Guide - Settings Tab - Menus

Last updated on 2023-08-24
Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.
  • Group: KB User's Guide
  • Views this week: 42
  • Total views: 69945
ID: 27019
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