KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Document Searching and Sorting

The Documents tab includes many ways to search for documents.

• Group: KB User's Guide
• Views this week: 104
• Total views: 38652

ID: 5250

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.

• Group: KB User's Guide
• Views this week: 75
• Total views: 35384

ID: 20674

KB User's Guide - Settings Tab - Banner Alerts

This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.

• Group: KB User's Guide
• Views this week: 78
• Total views: 32810

ID: 18963

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

This document describes the editing process in group spaces where review comments are optional.

• Group: KB User's Guide
• Views this week: 53
• Total views: 31293

ID: 132

KB User's Guide - Documents Tab - Find & Replace Text

The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.

• Group: KB User's Guide
• Views this week: 96
• Total views: 37857

ID: 5247

KB User's Guide - Documents Tab - Editing When Review Comments Are Required

This document describes the steps authors need to take when their KB group requires review comments to edit documents.

• Group: KB User's Guide
• Views this week: 84
• Total views: 30125

ID: 105

KB User's Guide - General Info - How to Hide Topic Breadcrumbs

This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.

• Group: KB User's Guide
• Views this week: 60
• Total views: 14850

ID: 112059

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

This document describes the KB's private share feature and how you can use it to give one-off access to individual internal documents.

• Group: KB User's Guide
• Views this week: 92
• Total views: 33729

ID: 11800

KB User's Guide - Documents Tab - Quick Edit Buttons

The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...

• Group: KB User's Guide
• Views this week: 49
• Total views: 29873

ID: 24428

KB User's Guide - Settings Tab - Requiring Review Comments

By default, authors are not required to enter a comment prior to editing an active document. This document describes how to change that setting for your group space so that comments are required.

• Group: KB User's Guide
• Views this week: 58
• Total views: 30423

ID: 8956

KB User's Guide - Settings Tab - Menus

Menus appear on your Live KB Site(s). There are seven distinct places where an Admin can apply a Menu. This document will help describe Menu functionality and how you can use it to best engage your users.

• Group: KB User's Guide
• Views this week: 99
• Total views: 68972

ID: 27019

KB User's Guide - Advanced HTML - Decision Tree

This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.

• Group: KB User's Guide
• Views this week: 85
• Total views: 47242

ID: 66704

KB User's Guide - Documents Tab - Editing an Existing Doc

This document explains how to edit published (i.e., Active) or draft (i.e., In Progress, In Review, or Inactive) documents.

• Group: KB User's Guide
• Views this week: 66
• Total views: 35582

ID: 5252

KB User's Guide - Stats Tab - Doc Events

The Doc events stats uses data from the Comments and events log on each document. You may use one of 58 displays of information, or you may combine reports for more detailed information.

• Group: KB User's Guide
• Views this week: 69
• Total views: 15071

ID: 112403

KB User's Guide - General Info - Table of Contents

Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.

• Group: KB User's Guide
• Views this week: 101
• Total views: 80125

ID: 5233

KB User's Guide - General Info - XML (RSS) Display Options

The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...

• Group: KB User's Guide
• Views this week: 107
• Total views: 47604

ID: 15136

KB User's Guide - Topics - The Batch Topic Assignment Tool

This feature allows users to apply or remove individual topics from a set documents, without affecting any other current topic assignments. You may search for a set of documents based on keywords in various fields in the document. Additionally, the ...

• Group: KB User's Guide
• Views this week: 73
• Total views: 70429

ID: 22118

KB User's Guide - Home Tab - Dashboard

The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...

• Group: KB User's Guide
• Views this week: 87
• Total views: 34321

ID: 2636

KB User's Guide - Stats Tab - Doc Upkeep All Groups

KB Admins can track document activity of: creation, activation, etc. The Time Frame filter allows you to look at a specific month or a block of time such as a calendar year or a specific quarter of the fiscal year. This document will explain what ...

• Group: KB User's Guide
• Views this week: 38
• Total views: 25909

ID: 36809

KB User's Guide - General Info - Creating a KB Admin Alert

If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 48
• Total views: 17375

ID: 104160