Results: 161-180 of 237

2024 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 20
• Total views: 19486

ID: 137917

KB User's Guide - General Info - How to Create Accessible Documents

This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.

• Group: KB User's Guide
• Views this week: 20
• Total views: 26148

ID: 112389

KB User's Guide - API - Connecting to the Internal API [Campus login required]

This document describes the process to authenticate and connect to a site's internal API, which allows you to make GET requests to access internal KB content available to your site.

• Group: KB User's Guide
• Views this week: 0
• Total views: 9

ID: 136766

KB User's Guide - Settings Tab - Enable the Email Listener Form

This document describes how to add an optional form to your KB live site that can be used by end users to submit questions or issues to a specified support address.

• Group: KB User's Guide
• Views this week: 19
• Total views: 31616

ID: 36927

KB User's Guide - API - Setting Up an Internal API Account [Campus login required]

This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.

• Group: KB User's Guide
• Views this week: 0
• Total views: 18207

ID: 92052

KB User's Guide - Documents Tab - Basic HTML Commands

This document provides basic HTML commands that are needed for creating KnowledgeBase documents.

• Group: KB User's Guide
• Views this week: 11
• Total views: 50762

ID: 3469

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 13
• Total views: 15135

ID: 124321

KB User's Guide - General Info - Overview of Roles and Responsibilities

This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...

• Group: KB User's Guide
• Views this week: 30
• Total views: 49967

ID: 61982

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.

• Group: KB User's Guide
• Views this week: 22
• Total views: 41510

ID: 6274

KB User's Guide - Documents Tab - TinyMCE Custom Button Plugin

This document explains the Custom Button plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 6
• Total views: 7518

ID: 134337

KB User's Guide - Documents Tab - TinyMCE Content Restore Plugin

This document explains the Content Restore plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 13
• Total views: 10144

ID: 133950

KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.

• Group: KB User's Guide
• Views this week: 14
• Total views: 45589

ID: 18575

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

This document explains the 'To The Top' plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 18
• Total views: 10679

ID: 135308

KB User's Guide - Documents Tab - Import & Export

The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...

• Group: KB User's Guide
• Views this week: 28
• Total views: 42807

ID: 5249

KB User Guide - FAQ

This document addresses many frequently asked questions.

• Group: KB User's Guide
• Views this week: 25
• Total views: 50784

ID: 6888

KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels

This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.

• Group: KB User's Guide
• Views this week: 28
• Total views: 44528

ID: 73277

KB User's Guide - Assessment Tab - New Question

This document will show you how to create a new Question for use with the Assessment Module.

• Group: KB User's Guide
• Views this week: 21
• Total views: 41642

ID: 43456

KB User's Guide - Documents Tab - Edit a Template

The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.

• Group: KB User's Guide
• Views this week: 17
• Total views: 33022

ID: 36761

KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page

This document explains how to access and use the templates you have created from the "Create a Doc from..." page.

• Group: KB User's Guide
• Views this week: 13
• Total views: 30930

ID: 10111

KB User's Guide - Documents Tab - Creating and Using Templates

The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...

• Group: KB User's Guide
• Views this week: 22
• Total views: 50883

ID: 14044