KB User's Guide - Documents Tab - Archive or Delete a Template
Last updated on 2025-10-22
The template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template so it can no longer be used to create new documents.- Group: KB User's Guide
- Views this week: 54
- Total views: 35605
KB User's Guide - Advanced HTML - Decision Tree
Last updated on 2025-11-19
This document describes how to create a decision tree that can be placed within a KB document to aid in troubleshooting or other complex decision-making scenarios.- Group: KB User's Guide
- Views this week: 51
- Total views: 53514
KB User's Guide - Sensitive and Restricted Data Policy
Last updated on 2025-12-02
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.- Group: KB User's Guide
- Views this week: 52
- Total views: 15852
KB User's Guide - API - Available APIs
Last updated on 2026-01-05
This document outlines all of the currently available APIs for the KnowledgeBase.- Group: KB User's Guide
- Views this week: 40
- Total views: 38340
KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers
Last updated on 2026-01-29
The Page header and Page hooter features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...- Group: KB User's Guide
- Views this week: 54
- Total views: 43221
KB User's Guide - General Info - Quick Search Options
Last updated on 2026-02-11
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 41
- Total views: 41658
KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools
Last updated on 2026-02-11
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...- Group: KB User's Guide
- Views this week: 25
- Total views: 35065
KB User's Guide - What is the KB Advisory Group?
Last updated on 2026-02-12
This document provides information about the KB Advisory Group, including what it is, when we meet, and how to join.- Group: KB User's Guide
- Views this week: 38
- Total views: 7715
KB User's Guide - KnowledgeBase Service Roadmap [Campus login required]
Last updated on 2026-02-23
We are continually working to maintain and improve the UW KnowledgeBase service. Please see the table below for an overview of the projects we are working on in the current fiscal year.- Group: KB User's Guide
- Views this week: 0
- Total views: 0
KB User's Guide - Documents Tab - Enabling Internal Discussion Feature
Last updated on 2026-02-27
The internal discussion feature allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that this feature will only appear when viewing documents internally on your live site.- Group: KB User's Guide
- Views this week: 45
- Total views: 35566
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2026-03-06
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 54
- Total views: 43051
KB User's Guide - Document Edit Screen Transition FAQ
Last updated on 2026-03-06
This document answers some common questions about the transition to the new document editing interface in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 46
- Total views: 8262
KB User's Guide - Documents Tab - Basic HTML Commands
Last updated on 2026-03-17
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.- Group: KB User's Guide
- Views this week: 45
- Total views: 52593
KB User's Guide - Documents Tab - Guide to HTML Editor Buttons (Classic Editor)
Last updated on 2026-03-17
Description of HTML editor buttons in KB Admin Tools- Group: KB User's Guide
- Views this week: 51
- Total views: 161608
KB User's Guide - General Info - Known Issues [Campus login required]
Last updated on 2026-03-17
The KB Team maintains a list of active known issues within the KB application. These are captured in a Trello board, which you can access below.- Group: KB User's Guide
- Views this week: 0
- Total views: 2
KB User's Guide - Assessment Tab - Quiz/Survey Modules
Last updated on 2026-03-17
This document will walk you through the steps to create a Quiz/Survey Module in the Assessment tab.- Group: KB User's Guide
- Views this week: 42
- Total views: 43055
KB User's Guide - KnowledgeBase Accessibility Information
Last updated on 2026-03-17
This document provides information on the KnowledgeBase (KB) service with regards to accessibility. This includes the process for requesting a copy the KB's current Accessibility Conformance Report (ACR), as well as how to report an accessibility ...- Group: KB User's Guide
- Views this week: 21
- Total views: 3047
KB User's Guide - API - Using JavaScript to Embed KB Content
Last updated on 2026-03-18
This document provides an example of JavaScript that can be used to embed some or all of a KB document in another webpage, such as a page in a WordPress website.- Group: KB User's Guide
- Views this week: 45
- Total views: 36998
KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2026-03-20
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 37
- Total views: 23701
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2026-03-20
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 52
- Total views: 42371
Not finding what you are looking for? Suggest a new document be created, or try searching again with multiple search terms.
