KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)
Last updated on 2023-05-26
Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...- Group: KB User's Guide
- Views this week: 51
- Total views: 26252
KB User's Guide - Migrating from Confluence Wiki to the KB
Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.- Group: KB User's Guide
- Views this week: 62
- Total views: 6569
KB User's Guide - Users Tab - Group Authorization
Last updated on 2023-05-16
This document describes how to create User Group Authorization rules in order to grant a select group automated read access to either your Live internal KB site or read and write access to a specific KB documents.- Group: KB User's Guide
- Views this week: 85
- Total views: 32149
KB User's Guide - Assessment Tab - Quiz/Survey Settings
Last updated on 2023-05-12
This document describes how to find and change the default page heading for your site's "Assessment" page.- Group: KB User's Guide
- Views this week: 60
- Total views: 27610
KB User's Guide - Documents Tab - Status
Last updated on 2023-05-11
This document discusses how each document status is defined.- Group: KB User's Guide
- Views this week: 56
- Total views: 141520
KB User's Guide - Document Expiration
Last updated on 2023-04-25
This document provides a broad overview of the document expiration process and what happens when a document expires.- Group: KB User's Guide
- Views this week: 105
- Total views: 5855
KB User's Guide - Documents Tab - Batch Access Change
Last updated on 2023-04-21
This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.- Group: KB User's Guide
- Views this week: 56
- Total views: 12566
KB User's Guide - Documents Tab - Using the Batch Tool Search
Last updated on 2023-04-21
This document will show KB Admins how to search for multiple documents in support of making batch changes.- Group: KB User's Guide
- Views this week: 65
- Total views: 33077
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 80
- Total views: 28292
KB User's Guide - Documents Tab - Why are some links on the left grayed out?
Last updated on 2023-03-30
Access to some features is limited by Publish rights setting on the Users tab.- Group: KB User's Guide
- Views this week: 50
- Total views: 27951
KB User's Guide - Documents Tab - Exclude a Document from Search
Last updated on 2023-03-30
In some cases, you may wish to publish a document without allowing it to appear in your site search results. This can be done using the Exclude from search feature in the KB document editor as explained below.- Group: KB User's Guide
- Views this week: 61
- Total views: 25236
KB User's Guide - Documents Tab - Embed a Qualtrics Survey or Google Form
Last updated on 2023-03-07
This document describes how to embed a Qualtrics survey or Google Form in a KB document.- Group: KB User's Guide
- Views this week: 65
- Total views: 22024
KB User's Guide - Training - Author Training
Last updated on 2023-02-28
This document will help a brand new user get started with the KB and document creation.- Group: KB User's Guide
- Views this week: 82
- Total views: 26160
KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons
Last updated on 2023-02-28
This document describes the buttons found in the TinyMCE editor and their functions.- Group: KB User's Guide
- Views this week: 86
- Total views: 15740
KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns
Last updated on 2023-02-17
This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 69
- Total views: 28184
KB User's Guide - Documents Tab - Using the KB Link Doc Feature
Last updated on 2023-01-30
The KB Link Doc feature allows you to link to easily link to another KB document. This document explains how the KB Link Doc feature works and how to add use it in your own documents.- Group: KB User's Guide
- Views this week: 65
- Total views: 10463
KB User's Guide - Documents Tab - Future Activation
Last updated on 2023-01-17
This document explains how you can use Future Activation to set a document to be published automatically at a specific future date.- Group: KB User's Guide
- Views this week: 54
- Total views: 32668
KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import
Last updated on 2022-12-23
There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...- Group: KB User's Guide
- Views this week: 77
- Total views: 26413
KB User's Guide - Documents Tab - Manually Sending Review Reminders
Last updated on 2022-11-21
This document explains how to send Review Reminders to document owners outside of the normal review period.- Group: KB User's Guide
- Views this week: 68
- Total views: 31025
KB User's Guide - News Tab - Editing News Items
Last updated on 2022-10-27
This document explains how to edit an already exsiting news item.- Group: KB User's Guide
- Views this week: 59
- Total views: 27860
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