KB User’s Guide - Settings Tab - Apply a custom homepage layout
Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.- Group: KB User's Guide
- Views this week: 50
- Total views: 10552
KB User's Guide - Documents Tab - TinyMCE Shorthand Codes
Last updated on 2022-04-05
This document explains how to use shorthand codes in the TinyMCE editor to quickly insert LinkDocs, IncludeDocs, and attachments, or to look up users.- Group: KB User's Guide
- Views this week: 54
- Total views: 15280
KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content
Last updated on 2025-02-26
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.- Group: KB User's Guide
- Views this week: 60
- Total views: 48541
KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2024-11-15
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 103
- Total views: 35969
KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen
Last updated on 2024-11-15
Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a- Group: KB User's Guide
- Views this week: 40
- Total views: 32592
KB User's Guide - Documents Tab - Creating a KB Document from Microsoft Office or Google Docs
Last updated on 2024-10-18
This document explains the available methods for creating a KB document from content drafted in Microsoft Word or Google Docs.- Group: KB User's Guide
- Views this week: 56
- Total views: 35369
KB User's Guide - Documents Tab - Image Guidelines
Last updated on 2024-10-15
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.- Group: KB User's Guide
- Views this week: 116
- Total views: 59476
KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting
Last updated on 2024-10-14
This document explains how to hide restricted documents from internal live site search results.- Group: KB User's Guide
- Views this week: 50
- Total views: 30286
KB User's Guide - Introduction to the KnowledgeBase Environment
Last updated on 2024-10-02
The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.- Group: KB User's Guide
- Views this week: 42
- Total views: 27476
KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2024-09-30
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 51
- Total views: 37694
KB User's Guide - Settings Tab - Edit This Page button
Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...- Group: KB User's Guide
- Views this week: 43
- Total views: 30720
2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 92
- Total views: 11998
KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content
Last updated on 2024-07-09
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.- Group: KB User's Guide
- Views this week: 46
- Total views: 33424
KB User's Guide - Settings Tab - Customize your site layout and appearance
Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 62
- Total views: 12506
KB User's Guide - Documents Tab - Import & Export
Last updated on 2024-02-14
The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...- Group: KB User's Guide
- Views this week: 47
- Total views: 37577
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 87
- Total views: 61825
KB User's Guide - Documents Tab - Validation Tools
Last updated on 2023-10-02
This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.- Group: KB User's Guide
- Views this week: 37
- Total views: 33173
KB User's Guide - General Info - Creating a KB Admin Alert
Last updated on 2023-08-08
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 38
- Total views: 18448
KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)
Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344- Group: KB User's Guide
- Views this week: 33
- Total views: 48132
KB User's Guide - Documents Tab - Manually Enterable KB Custom classes
Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.- Group: KB User's Guide
- Views this week: 35
- Total views: 23948
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