KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.

• Group: KB User's Guide
• Views this week: 65
• Total views: 10224

ID: 116740

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 59
• Total views: 6193

ID: 124321

KB User's Guide - Settings Tab - Edit This Page button

After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...

• Group: KB User's Guide
• Views this week: 65
• Total views: 26961

ID: 6276

2024 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 168
• Total views: 4731

ID: 137917

KB User's Guide - Topics Tab - Introduction to the Topics Tree

This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.

• Group: KB User's Guide
• Views this week: 67
• Total views: 32822

ID: 110

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.

• Group: KB User's Guide
• Views this week: 102
• Total views: 42768

ID: 14925

KB User's Guide - Settings Tab - Customize your site layout and appearance

This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 96
• Total views: 7371

ID: 123954

KB User's Guide - Documents Tab - Uploading Images and Other Attachments

Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).

• Group: KB User's Guide
• Views this week: 106
• Total views: 49346

ID: 5722

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 124
• Total views: 54463

ID: 5235

KB User's Guide - Documents Tab - Validation Tools

This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.

• Group: KB User's Guide
• Views this week: 47
• Total views: 29664

ID: 5241

My KB Group Space: A First Look

Please review this very high level document which paints the KB in very broad strokes.

• Group: KB User's Guide
• Views this week: 50
• Total views: 23144

ID: 36806

KB User's Guide - General Info - Creating a KB Admin Alert

If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 56
• Total views: 15005

ID: 104160

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344

• Group: KB User's Guide
• Views this week: 51
• Total views: 44333

ID: 5212

KB User's Guide - Documents Tab - Image Guidelines

This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.

• Group: KB User's Guide
• Views this week: 254
• Total views: 50263

ID: 4643

KB User's Guide - Documents Tab - Manually Enterable KB Custom classes

There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.

• Group: KB User's Guide
• Views this week: 57
• Total views: 20549

ID: 36795

KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen

Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a

• Group: KB User's Guide
• Views this week: 57
• Total views: 27769

ID: 127

KB User's Guide - Settings Tab - CSS for Full View

This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 73
• Total views: 29807

ID: 12075

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...

• Group: KB User's Guide
• Views this week: 39
• Total views: 27649

ID: 18580

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" option in the Group Spaces Screen

This document explains how to hide restricted documents from internal live site Search results.

• Group: KB User's Guide
• Views this week: 69
• Total views: 26118

ID: 12074

KB User's Guide - Documents Tab - Reviewing Expiring Documents

This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.

• Group: KB User's Guide
• Views this week: 51
• Total views: 12731

ID: 12072