KB User's Guide - Documents Tab - TinyMCE Accessibility Checker
Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.- Group: KB User's Guide
- Views this week: 65
- Total views: 10224
KB User’s Guide - Settings Tab - Apply a custom homepage layout
Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.- Group: KB User's Guide
- Views this week: 59
- Total views: 6193
KB User's Guide - Settings Tab - Edit This Page button
Last updated on 2024-08-13
After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...- Group: KB User's Guide
- Views this week: 65
- Total views: 26961
2024 KnowledgeBase (KB) User Group Meeting
Last updated on 2024-08-12
Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.- Group: KB User's Guide
- Views this week: 168
- Total views: 4731
KB User's Guide - Topics Tab - Introduction to the Topics Tree
Last updated on 2024-07-09
This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.- Group: KB User's Guide
- Views this week: 67
- Total views: 32822
KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content
Last updated on 2024-07-09
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.- Group: KB User's Guide
- Views this week: 102
- Total views: 42768
KB User's Guide - Settings Tab - Customize your site layout and appearance
Last updated on 2024-03-05
This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 96
- Total views: 7371
KB User's Guide - Documents Tab - Uploading Images and Other Attachments
Last updated on 2024-02-01
Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).- Group: KB User's Guide
- Views this week: 106
- Total views: 49346
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 124
- Total views: 54463
KB User's Guide - Documents Tab - Validation Tools
Last updated on 2023-10-02
This document explains how to use some of the document validation tools provided in KB Admin Tools for document editing.- Group: KB User's Guide
- Views this week: 47
- Total views: 29664
My KB Group Space: A First Look
Last updated on 2023-09-06
Please review this very high level document which paints the KB in very broad strokes.- Group: KB User's Guide
- Views this week: 50
- Total views: 23144
KB User's Guide - General Info - Creating a KB Admin Alert
Last updated on 2023-08-08
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 56
- Total views: 15005
KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)
Last updated on 2023-08-01
The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344- Group: KB User's Guide
- Views this week: 51
- Total views: 44333
KB User's Guide - Documents Tab - Image Guidelines
Last updated on 2023-07-25
This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.- Group: KB User's Guide
- Views this week: 254
- Total views: 50263
KB User's Guide - Documents Tab - Manually Enterable KB Custom classes
Last updated on 2023-07-24
There are nine custom classes in the KB that do not have a dedicated button in the editor. Users may enter these custom classes anywhere in their document via the source code tool and style them as needed.- Group: KB User's Guide
- Views this week: 57
- Total views: 20549
KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen
Last updated on 2023-07-24
Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a- Group: KB User's Guide
- Views this week: 57
- Total views: 27769
KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2023-07-10
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 73
- Total views: 29807
KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools
Last updated on 2023-06-15
This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...- Group: KB User's Guide
- Views this week: 39
- Total views: 27649
KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" option in the Group Spaces Screen
Last updated on 2023-06-01
This document explains how to hide restricted documents from internal live site Search results.- Group: KB User's Guide
- Views this week: 69
- Total views: 26118
KB User's Guide - Documents Tab - Reviewing Expiring Documents
Last updated on 2023-04-25
This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.- Group: KB User's Guide
- Views this week: 51
- Total views: 12731
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