KnowledgeBase User's Guide Search Results

KB Author Training - Overview

This document contains an overview and a table of contents for the 'KB Author Training' series of documents.

• Group: KB User's Guide
• Views this week: 168
• Total views: 55828

ID: 23277

KB User's Guide - General Info - Highlighting in the Live Sites and in the KB Admin Tools

This document will discuss how to highlight a single document within a list of document results either in the Live Sites or in the KB Admin Tools. We will also discuss how your search terms in the in the live document can be highlighted /or have ...

• Group: KB User's Guide
• Views this week: 97
• Total views: 32459

ID: 18580

KB User's Guide - Document Edit Screen Overview

This document provides users of the KnowledgeBase with a general introduction to the new document edit screen. This new interface is available to all groups as of September 18, 2025 and will eventually replace the original edit screen.

• Group: KB User's Guide
• Views this week: 218
• Total views: 5955

ID: 150385

KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content

This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.

• Group: KB User's Guide
• Views this week: 123
• Total views: 35963

ID: 5236

KB User's Guide - Documents Tab - How to Create and Publish a Document

This document explains how to create a new document using the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 249
• Total views: 69752

ID: 5235

KB User's Guide - Documents Tab - Image Guidelines

This document explains guidelines for images included in your KB documents, including standards for formatting, sizing, and displaying as well as recommended naming conventions.

• Group: KB User's Guide
• Views this week: 313
• Total views: 68524

ID: 4643

KB User's Guide - Introduction to the KnowledgeBase Environment

The document provides a high-level overview of how KnowledgeBase (KB) groups spaces are structured and how the different environments relate to each other.

• Group: KB User's Guide
• Views this week: 141
• Total views: 31296

ID: 36806

KB User's Guide - General Info - Creating a KB Admin Alert

If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.

• Group: KB User's Guide
• Views this week: 72
• Total views: 20065

ID: 104160

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.

• Group: KB User's Guide
• Views this week: 131
• Total views: 18081

ID: 116740

KB User's Guide - Migrating from Confluence Wiki to the KB

This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.

• Group: KB User's Guide
• Views this week: 100
• Total views: 15242

ID: 123849

KB User's Guide - Documents Tab - LinkTopic

The Link Topic function provides an easy way to link a user to a topic-filtered search, where the link text will be automatically updated to display the current topic name. This document will show you how to use this function to add a topic link to ...

• Group: KB User's Guide
• Views this week: 165
• Total views: 36906

ID: 15194

KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen

Those with permissions to the Users tab can add or edit users in your KB group. This document will show how to filter a

• Group: KB User's Guide
• Views this week: 142
• Total views: 35593

ID: 127

KB User's Guide - Settings Tab - CSS for Full View

This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 187
• Total views: 39969

ID: 12075

KB User's Guide - Settings Tab - "Hide Restricted Documents from Search" Setting

This document explains how to hide restricted documents from internal live site search results.

• Group: KB User's Guide
• Views this week: 140
• Total views: 33269

ID: 12074

KB User's Guide - Topics Tab - Introduction to the Topics Tree

This document provides an overview of the topics tree in the KB Admin Tools, which is found under the Topics tab.

• Group: KB User's Guide
• Views this week: 128
• Total views: 41221

ID: 110

KB User's Guide - Settings Tab - Edit This Page button

After publishing a document to your Internal KB site, an Edit this page button appears on the upper right of the document of the live site. This button can act as a shortcut to the KB Admin Tools. This document will show admins how to adjust this ...

• Group: KB User's Guide
• Views this week: 138
• Total views: 33485

ID: 6276

KB User's Guide - Settings Tab - Customize your site layout and appearance

This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 153
• Total views: 15947

ID: 123954

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344

• Group: KB User's Guide
• Views this week: 117
• Total views: 50210

ID: 5212

KB User's Guide - Documents Tab - Reviewing Expiring Documents

This document explains how to track expiring documents and ensure that they are reviewed prior to expiration.

• Group: KB User's Guide
• Views this week: 135
• Total views: 20639

ID: 12072

KB User's Guide - Documents Tab - Dual Status in Multiple KB Sites

This document explains the SiteStatus field in the Document Information Table when viewing in KB Admin Tools.

• Group: KB User's Guide
• Views this week: 108
• Total views: 36590

ID: 20690