KnowledgeBase User's Guide Search Results

KB User's Guide - Assessment Tab - New Question

This document will show you how to create a new Question for use with the Assessment Module.

• Group: KB User's Guide
• Views this week: 52
• Total views: 31453

ID: 43456

KB User's Guide - General Info - Topics Search on the Live Sites

This document describes how the topic dropdown affects the search functionality on the live sites.

• Group: KB User's Guide
• Views this week: 41
• Total views: 27533

ID: 15405

KB User's Guide - Unique Keywords

This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.

• Group: KB User's Guide
• Views this week: 48
• Total views: 26187

ID: 15229

KB User's Guide - Settings Tab - Quick Search Options and Menus

Learn how to include Quick Search Options to your KB Site's Menu.

• Group: KB User's Guide
• Views this week: 45
• Total views: 51750

ID: 24488

KB User's Guide - General Info - Live Search Results Screen and Its Features

After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...

• Group: KB User's Guide
• Views this week: 113
• Total views: 38509

ID: 15404

KB User's Guide - General Info - Quick Search Options

Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...

• Group: KB User's Guide
• Views this week: 46
• Total views: 30709

ID: 36726

KB User's Guide - Documents Tab - Edit a Template

The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.

• Group: KB User's Guide
• Views this week: 37
• Total views: 24385

ID: 36761

KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page

This document explains how to access and use the templates you have created from the "Create a Doc from..." page.

• Group: KB User's Guide
• Views this week: 32
• Total views: 25122

ID: 10111

KB User's Guide - Documents Tab - Creating and Using Templates

The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...

• Group: KB User's Guide
• Views this week: 61
• Total views: 39692

ID: 14044

KB User's Guide - Settings Tab - Customizing Live Site Messages

Admins and Users who have permissions to access the Settings tab may customize messages for your KB site, such as those shown to users after they perform searches or try to access a document that is unavailable. This document will walk you through ...

• Group: KB User's Guide
• Views this week: 41
• Total views: 24635

ID: 55543

KB User's Guide - General Info - Checking KB Documents for Accessibility

This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.

• Group: KB User's Guide
• Views this week: 51
• Total views: 29806

ID: 85611

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.

• Group: KB User's Guide
• Views this week: 39
• Total views: 9788

ID: 116740

KB User's Guide - News Tab - Viewing News Items

This document explains how to view News items in the KB Admin Tools and on your live site(s).

• Group: KB User's Guide
• Views this week: 43
• Total views: 28056

ID: 5285

KB User's Guide - Documents Tab - Minor vs Major Document Changes

When publishing a change to an existing KB document, the change will be marked as either "major" or "minor". This document describes how this designation is determined, as well as the effects of publishing a major change.

• Group: KB User's Guide
• Views this week: 48
• Total views: 13893

ID: 109513

KB User's Guide - Documents Tab - Document Searching and Sorting

The Documents tab includes many ways to search for documents.

• Group: KB User's Guide
• Views this week: 43
• Total views: 33763

ID: 5250

KB User's Guide - Documents Tab - Suggest a Document Link - How to Follow-up on Suggestions

The Suggested link on the left side of the Documents tab in KB Admin Tools gives document authors and KB Site Administrators access to all ideas for new documents that have been submitted on their KB site.

• Group: KB User's Guide
• Views this week: 54
• Total views: 31504

ID: 20674

KB User's Guide - Settings Tab - Site Footers

This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.

• Group: KB User's Guide
• Views this week: 43
• Total views: 3499

ID: 131542

KB User's Guide - Settings Tab - Banner Alerts

This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.

• Group: KB User's Guide
• Views this week: 43
• Total views: 28661

ID: 18963

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

This document describes the editing process in group spaces where review comments are optional.

• Group: KB User's Guide
• Views this week: 27
• Total views: 28070

ID: 132

KB User's Guide - Documents Tab - Find & Replace Text

The KB Find & Replace feature is a Full Text Find and Replace. This document explains to Groups Space Admins exactly how to find and replace text items, words or phrases in multiple KB documents.

• Group: KB User's Guide
• Views this week: 58
• Total views: 33444

ID: 5247