Results: 1-20 of 21

KB Author Training - Title, Keywords, and Summary Fields

Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...
  • Group: KB User's Guide
  • Views this week: 34
  • Total views: 33526
ID: 23189

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Three

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the third document in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 7
  • Total views: 25070
ID: 15337

KB User's Guide - Documents Tab - Document Style Guidelines

Last updated on 2023-03-01
This style guide lists a set of standards for design and writing of KB documents. This document defines the standards and conventions used in KB User's Guide Documents. These guidelines are provided to ensure that all documents use the same style, ...
  • Group: KB User's Guide
  • Views this week: 29
  • Total views: 60073
ID: 5304

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Four

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the fourth document in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 24358
ID: 15338

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page Two

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This is the second page in the series of four documents.
  • Group: KB User's Guide
  • Views this week: 11
  • Total views: 25280
ID: 15336

KB User's Guide - Documents Tab - IncludeDoc and Dynamic Web Page Content

Last updated on 2024-01-24
The KB's IncludeDoc feature is a powerful way to embed content without duplicating it. This document describes how to use the KB's IncludeDoc feature to embed KB documents, portions of a document, or external web pages into another KB document.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 40371
ID: 14925

KB User's Guide - API - Articles

Last updated on 2024-05-20
This document provides information in the Articles API for the KnowledgeBase.
  • Group: KB User's Guide
  • Views this week: 14
  • Total views: 29871
ID: 69510

KB User's Guide - Documents Tab - Document Flow Chart

Last updated on 2024-03-05
This flow chart is intended to give a quick overview of the process of creating, sharing, reviewing and editing KB documents.
  • Group: KB User's Guide
  • Views this week: 16
  • Total views: 45163
ID: 8531

KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)

Last updated on 2023-05-26
Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...
  • Group: KB User's Guide
  • Views this week: 3
  • Total views: 25438
ID: 18630

KB User's Guide - Home Tab - Dashboard

Last updated on 2023-08-09
The Dashboard allows you take a quick temp of the activity on your KB Site at a glance. From the Home Tab, you may also update your user profile by clicking on the My Profile link. You may access KB Monthly Advisory Meeting Minutes from this, ...
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 29649
ID: 2636

KB User's Guide - Documents Tab - Overview of Fields in Document editor

Last updated on 2024-02-19
This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.
  • Group: KB User's Guide
  • Views this week: 15
  • Total views: 128660
ID: 5238

KB User's Guide - Home Tab - Upload Profile Photo

Last updated on 2023-07-13
Help your colleagues match a name to a face by uploading a profile photo. This document will show you how to upload a photo that you have in your files or that is accessible by a url.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 30112
ID: 6277

KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites

Last updated on 2023-06-13
When it comes to optimizing your site for optimal SERP (search engine results page) performance, the content of your internal and/ or external site's SEO (search engine optimization) description are a crucial component that users evaluate when ...
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 23855
ID: 36829

KB User's Guide - Documents Tab - Glossary and Glossary Items

Last updated on 2023-06-01
Glossaries are useful to understand the meaning of terms relevant to the contents of of your KB site. The KB glossary is easy to use and there are a few ways to access it and display terms your KB pages.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 32857
ID: 15709

KB User's Guide - Migrating from Confluence Wiki to the KB

Last updated on 2023-05-25
This document provides an overview for migrating away from the Atlassian Confluence Wiki to the KB.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 4509
ID: 123849

KB User's Guide - Users Tab - User Access Groups and Limited Access Groups

Last updated on 2024-03-05
This document describes how to set up and use User Access Groups and Limited Access Groups.
  • Group: KB User's Guide
  • Views this week: 8
  • Total views: 37725
ID: 6691

KB User's Guide - Advanced HTML - Create a list of featured links

Last updated on 2024-02-06
Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.
  • Group: KB User's Guide
  • Views this week: 10
  • Total views: 4433
ID: 124322

KB User's Guide - General Info - Embedding KB Content in Another Website

Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.
  • Group: KB User's Guide
  • Views this week: 6
  • Total views: 20492
ID: 81509

KB User's Guide - General Info - View Your Institution Sitemap

Last updated on 2023-06-30
Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...
  • Group: KB User's Guide
  • Views this week: 4
  • Total views: 26943
ID: 55719

KB User's Guide - Documents Tab - Demo - Up, Previous, Next - Page One

Last updated on 2022-07-13
This document demonstrates the use of the Up, Previous, and Next functionality. This document is the first page in a series of four documents. This could serve as the Table of Contents or top most document in the document tree.
  • Group: KB User's Guide
  • Views this week: 13
  • Total views: 29319
ID: 15335
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