Internet Explorer 8 (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Internet Explorer 8.

  1. Select Tools > Internet Options.

    Tools > Internet Options

  2. Click on the General tab and then the Delete... button.

    General > Delete

  3. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

    uncheck Preserve Favorites website data; check both Temporary Internet Files, Cookies; > Delete

Further Troubleshooting

The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.

  1. Close out of Internet Options. Click on Tools and select Developer Tools.

    Tools > Developer Tools

  2. In the Developer Tools window, click on Cache and select Clear Browser Cache...

    Cache > Clear Browser Cache...

  3. Click Yes to confirm the clearing of the browser cache.

    Yes button

See Also:



Keywords:internet explorer 8 ie ie8 clear clearing remove removing cache cookies reset settings clean   Doc ID:12314
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2009-09-29 19:00 CDTUpdated:2022-06-27 15:14 CDT
Sites:Chippewa Valley Technical College, DoIT Help Desk, DoIT Tech Store, Fox Valley Technical College, IT Knowledge Base, Michigan State University Demo, University of Illinois Engineering IT, University of Illinois Extension KB, University of Illinois School of Chemical Sciences, University of Illinois System, University of Illinois Technology Services, University of Maryland Engineering IT, UW Green Bay, UW Stout, UW System Administration DLE
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