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Results: 1-20 of 33
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No.
Document Title
ID
Updated
Views
1
TeamDynamix, Technician Training Overview
109576
2024-01-08
5556
2
TDX (TeamDynamix) Resources
129709
2023-08-09
1583
3
EDDIE/Web Intelligence Rich Client - SAP User Guides
85612
2023-02-16
5348
4
AITS - Service Desk - TDX - People App
109811
2024-05-09
6576
5
AITS - Service Desk - System Offices - Friday Focus Series
117309
2024-05-09
2452
6
AITS - Service Desk - Teams and Zoom - Resources for System Office Employees
[Campus login required]
113297
2024-05-07
4
7
AITS - Service desk - TDX - How Do I Update an Incident Ticket in TDNext?
108266
2024-05-07
3721
8
AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext?
108252
2024-05-07
4152
9
AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext?
108282
2024-05-07
4494
10
How Do I Set Up the Tickets Desktop in TDNext?
109044
2024-01-03
4270
11
How Do I View Ticket Details in TDNext?
109040
2024-01-03
3603
12
How do I Edit an Incident Ticket in TDNext?
108258
2023-12-11
3157
13
EDDIE - User Guide
48121
2023-08-03
6941
14
EDDIE/Web Intelligence Rich Client - Where can I find training classes?
38012
2023-08-01
6070
15
EDDIE/Web Intelligence Rich Client - Training Questions
35859
2023-08-01
5729
16
EDDIE - Web Intelligence: Reporting Basics - Training Documentation
52643
2023-03-27
5120
17
EDDIE - Finance Report Job Aids & Training Materials
50366
2023-02-13
4997
18
HR Front End - Training and website
37945
2022-02-23
5829
19
Banner - Training or Usage Questions
35736
2022-02-23
5591
20
Banner - Budget Development - Problems/Questions/Training/Website
35755
2022-02-23
4969
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
(312) 996-4806
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu