This cohort-based, instructor-led training is a five session track over Zoom that builds on the prerequisite Service Activity Basics course to provide information and training related to performing service and storeroom rate calculations, including specific rate requirements, rate components, and considerations related to compiling service rates. It is designed to be part of a Service Activities certificate track. The training provides:

• What you need to know to develop a complaint service activity rate
• Step-by-step process for a complaint service activity rate
• Hands-on rate calculations during the course
• Walk-through complex topics being explained thoroughly and made easy
• Helpful resources (SME's, templates, reports, job aids) available for all Banner 3E service activity units
• Learn about various types of service rates (blended rates vs markup rates)

Service Activity Basics is a prerequisite to this course and must be completed first.

Registration will open soon for the September cohort.

FY25 Schedule - September 2024

Note: Session times are from 8:30am to 12:00pm