Topics Map > SANDI - Health Information Systems (HIS) > rDVM & Owner Portal
SANDI - Owner Portal Password Reset Instructions
The following instructions will guide you through resetting the Owner Portal password.
- Bring up the doctor or clinic for which the password will be set/changed and enter. (VERIFY that you have the correct account pulled up!)
- From the Vetstar home screen, enter 2 for Charges in the command line and press Enter.
- F6 to go into change mode or select the Change button then press Enter to bring up the account info.
- Select the Other Info button ion the right.
- At Login Password, type the new password and F3to save out.