MDVC Policies and Protocols

MDVC Policies and Protocols

HR Policies (Absence without pay, drug and smoking policy, tardiness, overtime, time-off requests, sick policy, technician professional development, time clock expectations)

Absence Without Pay (No Pay Status) Policy

Drug and Smoking Policy

Late Policy

Overtime Policy

Request for Time Off Protocol

Sick Policy

Technician Professional Development

Time Clock Policy

Employee Dress Code

Operational Policies (Food and drink, employee boarding, employee accounts, DVM records, discounts, controlled drugs, computer and phone usage, clinical questions)

AI Medical Transcription and Note-Taking

Clinical Questions Protocol

Computer and Cell Phone Use Policy

Controlled Drugs Policy

Discounts Policy

Discretionary Adjustments

DVM Patient Records Procedure

Employee Boarding Program (EBP) Policy

Food and Drink Policy

Employee/Student Accounts Policy

Gift Funding

Front Desk Policies (Check acceptance procedures)

Accepting Checks as Payment

Scheduling Protocols (Medical District, specialty, international health certificates, technician, telemedicine, laser therapy appointments, deposits, and late arrivals)

Appointment Policy (Deposits & Late Arrivals)

Cardio Appointment Scheduling at MDVC

Derm Appointment Scheduling at MDVC

International Health Cert Appointments SOP

International Health Certificate Label Instructions

Laser Therapy Appointment Protocol

MDVC Appointment Scheduling Protocol

Technician Appointment Protocol

Telemedicine Appointments

Reminder Protocols (Appointment reminders for Medical District and specialty services)

Appointment Reminder Protocol - Specialty Services

Appointment Reminder Protocol - MDVC

DVM-Only Policies (Faculty professional development, State and DEA licensure)

Faculty Professional Development Request

State and DEA Licensure Protocol