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Illinois Vet Messenger Documentation and Training

Illinois Vet Messenger (IVM) is a web-based application that facilitates two-way texting with VTH Clients. It is used primarily by Client Services, but it is available for use by anyone with SANDI permissions.

Overview

Illinois Vet Messenger is a standalone system that uses SANDI login permissions and client and patient lookup. IVM will NOT automatically write to the SANDI Comm Log, but it does provide a clipboard to copy conversations and paste them into the Comm Log while retaining proper formatting. There will be a full integration of IVM with SANDI in the future (date TBD).

IMPORTANT:  ANY number tested is LIVE, so don’t use real client numbers.



Keywords:
text, message, texting, comm, communication, send 
Doc ID:
149045
Owned by:
Tina O. in UofI College of Veterinary Medicine Teaching Hospital
Created:
2025-03-11
Updated:
2025-03-18
Sites:
University of Illinois College of Veterinary Medicine Teaching Hospital