KB User's Guide - KB Admin Tools - Login to the KB Admin Tools (UW Madison Only)
Last updated on 2024-02-14
Admins and users with access to the KB Admin Tools can use the info on this page to create and modify documents in their KB space.- Group: KB User's Guide
- Views this week: 60
- Total views: 31550
KB User Guide - FAQ
Last updated on 2024-01-31
This document addresses many frequently asked questions.- Group: KB User's Guide
- Views this week: 71
- Total views: 45038
KB Author Training - Creating a New Document
Last updated on 2024-01-24
This document provides background information on the process of creating a new KB document. It also includes a training exercise that demonstrates the document editor's basic functionality. For detailed information about specific aspects of the ...- Group: KB User's Guide
- Views this week: 106
- Total views: 49126
KB User's Guide - Documents Tab - How to Create and Publish a Document
Last updated on 2024-01-24
This document explains how to create a new document using the KB Admin Tools.- Group: KB User's Guide
- Views this week: 141
- Total views: 59758
KB User's Guide - Advanced HTML - Creating Collapsing and Expanding Panels
Last updated on 2024-01-24
This document describes how to add expandable/collapsible panels to a KB document. These panels provide a useful way to organize longer-form content, especially in situations where the reader may only need to read sections that apply to them.- Group: KB User's Guide
- Views this week: 103
- Total views: 36775
KB Users Guide - Documents Tab - Content Restriction Tags
Last updated on 2024-01-10
This document explains how to use the KB content restriction functions to prevent portions of a document from appearing on certain sites.- Group: KB User's Guide
- Views this week: 71
- Total views: 13588
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2023-12-18
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 79
- Total views: 37515
KB User's Guide - Assessment Tab - New Question
Last updated on 2023-12-12
This document will show you how to create a new Question for use with the Assessment Module.- Group: KB User's Guide
- Views this week: 69
- Total views: 35719
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 77
- Total views: 44153
KB User's Guide - General Info - Quick Search Options
Last updated on 2023-12-04
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 61
- Total views: 34776
KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site
Last updated on 2023-12-04
This document describes how your users can find the documents they seek.- Group: KB User's Guide
- Views this week: 101
- Total views: 30859
KB User's Guide - Documents Tab - Edit a Template
Last updated on 2023-11-20
The document template feature makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to edit an existing template.- Group: KB User's Guide
- Views this week: 68
- Total views: 27921
KB User's Guide - Documents Tab - Using the "Create a Doc from..." Page
Last updated on 2023-11-20
This document explains how to access and use the templates you have created from the "Create a Doc from..." page.- Group: KB User's Guide
- Views this week: 47
- Total views: 27800
KB User's Guide - Documents Tab - Creating and Using Templates
Last updated on 2023-11-20
The Template feature allows authors to make one, or multiple documents, all having a uniform appearance and maintain specific settings. A well pre-formatted template can prescribe very specific content, structure, formatting and prompt for minimal ...- Group: KB User's Guide
- Views this week: 82
- Total views: 44134
KB User's Guide - General Info - Internal and External Live Sites
Last updated on 2023-11-20
This document will discuss the differences in the appearance of live KnowledgeBase sites.- Group: KB User's Guide
- Views this week: 79
- Total views: 30540
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 83
- Total views: 33803
KB User's Guide - Documents Tab - TinyMCE Accessibility Checker
Last updated on 2023-10-23
This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.- Group: KB User's Guide
- Views this week: 68
- Total views: 13407
KB Author Training - Revisions
Last updated on 2023-10-18
This document describes the revision features of the KB document editor.- Group: KB User's Guide
- Views this week: 105
- Total views: 42715
KB User's Guide - News Tab - Viewing News Items
Last updated on 2023-10-16
This document explains how to view News items in the KB Admin Tools and on your live site(s).- Group: KB User's Guide
- Views this week: 70
- Total views: 31550
KB Author Training - Title, Keywords, and Summary Fields
Last updated on 2023-10-16
This training document provides detailed information about the Title, Keywords, and Summary fields in the editor. It includes training exercises demonstrating the functionality of fields. For detailed information about other aspects of the editor, ...- Group: KB User's Guide
- Views this week: 93
- Total views: 38676
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