KB User's Guide - Documents Tab - Document Review Screen Actions
Last updated on 2026-09-09
This document will describe the various action buttons that are available on the document review screen along with their functions.- Group: KB User's Guide
- Views this week: 16
- Total views: 37555
KB User's Guide - Settings Tab - Searching / Sorting Options
Last updated on 2026-09-10
KB admins can customize their site's searching and sorting options to meet their user's needs. This document will explain each of the features and show what they look like on your live site.- Group: KB User's Guide
- Views this week: 21
- Total views: 51388
KB User's Guide - Users Tab - Search and Display Filters on the Existing Users Screen
Last updated on 2026-09-14
These filters provide Group admins enhanced granularity, visibility, and control when managing users.- Group: KB User's Guide
- Views this week: 15
- Total views: 41617
KB User's Guide - Document Edit Screen Overview
Last updated on 2026-09-14
This document provides users of the KnowledgeBase with a general introduction to the features of the document edit screen.- Group: KB User's Guide
- Views this week: 18
- Total views: 15914
KB User's Guide - Settings Tab - Enable the Email Listener Form
Last updated on 2026-09-15
By adding an Email Listener, administrators can create a more seamless connection between their KB group and their support processes while gaining valuable feedback to improve the quality and effectiveness of their documentation. This document ...- Group: KB User's Guide
- Views this week: 15
- Total views: 36065
KB User's Guide - Settings Tab - Site Javascript
Last updated on 2026-08-20
A shared JavaScript framework is used across all KB sites. In addition, the JavaScript field in the Advanced section on the right panel allows individual KB group spaces to manage custom JavaScript for their own internal and external sites. This ...- Group: KB User's Guide
- Views this week: 5
- Total views: 31305
KB User's Guide - Settings Tab - Uploading a New Site Logo
Last updated on 2026-08-20
If you want to replace the group logo that displays in the upper left-hand corner of your internal and external KB sites, KB Admins may upload a new group logo under the Site Pref tab. Follow the steps below. If your KB site has the UW Theme for ...- Group: KB User's Guide
- Views this week: 15
- Total views: 35345
KB User's Guide - Documents Tab - Customizing Search Filters and Table Columns
Last updated on 2026-08-20
This document explains how to customize and save search filters and display columns when browsing and searching for documents in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 18
- Total views: 40986
KB User's Guide - API - Setting Up an Internal API Account [Campus login required]
Last updated on 2026-09-15
This document describes how an existing KB user can configure an internal API password and authorize a device to connect to the API.- Group: KB User's Guide
- Views this week: 0
- Total views: 18209
KB User's Guide - Settings Tab - SEO Description for the Internal and External Sites
Last updated on 2026-08-13
When it comes to optimizing your site for optimal search engine results page (SERP) performance, the content of your internal and/ or external site's search engine optimization (SEO) description are a crucial component that users evaluate when ...- Group: KB User's Guide
- Views this week: 20
- Total views: 35841
KB User's Guide - Settings Tab - Summary
Last updated on 2026-09-25
The Settings tab allows you to customize the layout and modules on your KB sites, as well as other key configuration options.- Group: KB User's Guide
- Views this week: 13
- Total views: 36086
KB User's Guide - Documents Tab - Cloning a Document with the "Save As..." Button
Last updated on 2026-07-08
With the appropriate permissions, the Save As... button allows you to save an existing document as a brand new document, no matter the status of the original document.- Group: KB User's Guide
- Views this week: 4
- Total views: 32641
KB User's Guide - Settings Tab - Quick Search Options and Menus
Last updated on 2026-05-19
Learn how to include Quick Search Options to your KB Site's Menu.- Group: KB User's Guide
- Views this week: 43
- Total views: 65091
KB Users Guide - Settings Tab - Creating a Site Map Menu Based on Topics
Last updated on 2023-09-11
This document will show you how to create a site-map style topic navigation menu for your Live KB Site(s). This menu will display your highest-level topics, which once clicked, will direct the user to a page with links to sub-topics and their ...- Group: KB User's Guide
- Views this week: 10
- Total views: 50940
KB User's Guide - Settings Tab - Banner Alerts
Last updated on 2023-09-19
This document will review how a user with access to the Settings tab may create a temporary banner that displays on all pages of their internal and/or external site.- Group: KB User's Guide
- Views this week: 31
- Total views: 42631
KB User’s Guide - Settings Tab - Apply a custom homepage layout
Last updated on 2024-03-05
Learn how to use a custom layout to change the look and feel of your site’s homepage.- Group: KB User's Guide
- Views this week: 12
- Total views: 19039
KB User's Guide - Settings Tab - Blocking IP Addresses
Last updated on 2024-08-27
This document describes how to block specific device IP addresses and IP ranges and prevent them from accessing your KB sites. This is useful if you notice that certain IP addresses are generating spam or performing a large number of irregular ...- Group: KB User's Guide
- Views this week: 7
- Total views: 8064
KB User's Guide - Settings Tab - Google Analytics
Last updated on 2024-10-01
Tracking the use of your Knowledge Base space is important to knowing what your users are accessing and to be aware of top documents and site visitor behaviors. This document will walk you through the process of setting up the analytics within your ...- Group: KB User's Guide
- Views this week: 20
- Total views: 50252
KB User's Guide - Settings Tab - CSS for Full View
Last updated on 2024-11-15
This document explains how fields in the Layout screen can be used to modify the look and feel of a KB site.- Group: KB User's Guide
- Views this week: 13
- Total views: 47221
KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics
Last updated on 2025-06-02
A user must have the Topic permissions enable to perform any of the operations in this document. This document will review how to add, edit, and delete topic entries in your KB site. It will also provide an overview of the settings available for ...- Group: KB User's Guide
- Views this week: 19
- Total views: 62948
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