Results: 201–220 of 227

KB User's Guide - Documents Tab - TinyMCE Accessibility Checker

This document provides information on the TinyMCE editor's accessibility checker and how it checks for and fixes any possible issues within a document.

• Group: KB User's Guide
• Views this week: 20
• Total views: 23380

ID: 116740

KB User's Guide - Settings Tab - Site Footers

The footer for your internal and external live sites can be customized from the Settings tab. This document outlines the steps to do so.

• Group: KB User's Guide
• Views this week: 18
• Total views: 13766

ID: 131542

KB User's Guide - API - Connecting to the Internal API [Campus login required]

This document explains how to authenticate and connect to a site’s internal API, enabling you to make GET requests and access the internal KB content available to your site.

• Group: KB User's Guide
• Views this week: 0
• Total views: 10

ID: 136766

2024 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of July 29-August 2, 2024. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 29
• Total views: 22641

ID: 137917

KB User's Guide - Semantic Search FAQ

This document answers some common questions about the new "semantic" search engine for the KB and how it compares to the original native search.

• Group: KB User's Guide
• Views this week: 26
• Total views: 12005

ID: 142333

KB User's Guide - Understanding the New Semantic Search Engine

This document describes how the new semantic search engine works and how it compares to the traditional keyword/title search engine.

• Group: KB User's Guide
• Views this week: 56
• Total views: 19973

ID: 142365

KB User's Guide - Documents Tab - Managing Attachments

This document describes the different ways you can manage the contents of your document or shared attachment folders.

• Group: KB User's Guide
• Views this week: 0
• Total views: 15164

ID: 126951

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 25
• Total views: 24061

ID: 127188

KB User's Guide - Documents Tab - Import & Export

The Import & Export function allows you Export active content available to your group as HTML and XML. You may also import XML content into your KB. This document will show you how to do this. To access this tool, log into the KB Admin Tools, then ...

• Group: KB User's Guide
• Views this week: 22
• Total views: 45620

ID: 5249

KB User's Guide - Documents Tab - Cloning a Document with the "Save As..." Button

With the appropriate permissions, the Save As... button allows you to save an existing document as a brand new document, no matter the status of the original document.

• Group: KB User's Guide
• Views this week: 14
• Total views: 31514

ID: 5975

KB User's Guide - General Info - How to Create Accessible Documents

This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.

• Group: KB User's Guide
• Views this week: 30
• Total views: 29737

ID: 112389

KB User's Guide - Unique Keywords

This document explains how to view a list of unique keywords used in your documents in the KB Admin Tools and on the live site.

• Group: KB User's Guide
• Views this week: 20
• Total views: 38178

ID: 15229

KB User's Guide - KB Site Administrator Responsibilities

Each KB Site has a designated administrator (admin). These are their responsibilities:

• Group: KB User's Guide
• Views this week: 12
• Total views: 32553

ID: 20245

KB User's Guide - Documents Tab - Embedding Video

This document provides information on how videos can be embedded within your KB documents.

• Group: KB User's Guide
• Views this week: 21
• Total views: 46597

ID: 22114

KB User's Guide - Documents Tab - Viewing Documents in Review Mode

This document details the functionality available when viewing a document in read-only mode.

• Group: KB User's Guide
• Views this week: 26
• Total views: 48968

ID: 5251

KB User's Guide - Documents Tab - Shared-private (Privately Shared Docs)

This document describes the KB's private share feature and how you can use it to give another user one-off access to individual internal documents.

• Group: KB User's Guide
• Views this week: 27
• Total views: 43785

ID: 11800

KB User Guide - FAQ

This document addresses many frequently asked questions.

• Group: KB User's Guide
• Views this week: 30
• Total views: 53624

ID: 6888

KB User's Guide - Documents Tab - Suggest a Document Link: How to disable Suggest a Document links

Instructions for how to turn off or disable the Suggest a Document links.

• Group: KB User's Guide
• Views this week: 23
• Total views: 37589

ID: 21985

KB User's Guide - Documents Tab - Creating and Using Document Headers and Footers

The Page header and Page footer features allow authors to apply predefined headers and footers to their documents using a simple drop-down menu. Users with publish rights can also define new headers and footers or edit existing options using these ...

• Group: KB User's Guide
• Views this week: 25
• Total views: 44343

ID: 24015

2026 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting will take place the week of August 3-7. We will host a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 155
• Total views: 674

ID: 162552