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Results: 1-20 of 34
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No.
Document Title
ID
Updated
Views
1
TeamDynamix, Technician Training Overview
109576
2025-06-10
7770
2
TDX (TeamDynamix) Resources
129709
2024-12-05
5051
3
EDDIE/Web Intelligence Rich Client - SAP User Guides
85612
2023-02-16
6364
4
AITS - Service Desk - TDX - People App
109811
2025-06-02
9038
5
How Do I Set Up the Tickets Desktop in TDNext?
109044
2025-06-02
6990
6
How Do I View Ticket Details in TDNext?
109040
2025-06-02
5388
7
AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext?
108282
2025-06-02
6739
8
How Do I Update an Incident Ticket in TDNext?
108266
2025-06-02
5710
9
TeamDynamix-How do I Edit an Incident Ticket in TDNext?
108258
2025-06-02
4619
10
AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext?
108252
2025-06-02
6115
11
Banner - Budget Development - Problems/Questions/Training/Website
35755
2025-02-26
5889
12
Banner - Training or Usage Questions
35736
2025-02-26
6415
13
AITS - Service Desk - Teams and Zoom - Resources for System Office Employees
[Campus login required]
113297
2025-02-26
5
14
AITS - Service Desk - System Offices - Friday Focus Series
117309
2025-02-25
3344
15
EDDIE - Finance Report Job Aids & Training Materials
50366
2025-01-14
5774
16
EDDIE/Web Intelligence Rich Client - Training Questions
35859
2025-01-14
6527
17
HR Front End - Training and website
37945
2024-12-02
6795
18
EDDIE - User Guide
48121
2024-07-31
8881
19
EDDIE/Web Intelligence Rich Client - Where can I find training classes?
38012
2023-08-01
7157
20
EDDIE - Web Intelligence: Reporting Basics - Training Documentation
52643
2023-03-27
5977
1
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu
Internal Notes
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