| No. | Document Title | ID | Group | Updated | Views |
|---|
| 1 | Contacts Database, Updating items, entries, and contact groups | 128725 | University of Illinois Technology Services | 2023-12-12 | 783 |
|---|
| 2 | Help Desk, What department Help Desks are available? | 75274 | University of Illinois Technology Services | 2024-03-21 | 11816 |
|---|
| 3 | Enterprise Applications - How to Request Access | 69591 | University of Illinois System | 2023-08-03 | 8287 |
|---|
| 4 | Cybersecurity, Emergency Incident, Contacting Security | 89561 | University of Illinois Technology Services | 2023-06-09 | 6621 |
|---|
| 5 | University help desk contact information | 89915 | University of Illinois System | 2023-06-28 | 4396 |
|---|
| 6 | Teams Contact Center, Rates for Contact Center Service | 70496 | University of Illinois Technology Services | 2023-07-24 | 6010 |
|---|
| 7 | Contact Center Overview and Help Options | 97422 | UI College of Veterinary Medicine | 2024-01-29 | 5089 |
|---|
| 8 | Teams Contact Center, How do I get help? | 71216 | University of Illinois Technology Services | 2023-12-13 | 7303 |
|---|
| 9 | Teams Contact Center, Accessing Call Recordings | 93991 | University of Illinois Technology Services | 2023-10-17 | 2650 |
|---|
| 10 | Teams Contact Center, Accessing Reporting | 94000 | University of Illinois Technology Services | 2023-10-17 | 2954 |
|---|
| 11 | Teams Contact Center, Supervised Transfers in TouchPoint to Teams users or outside numbers | 68543 | University of Illinois Technology Services | 2023-07-17 | 6254 |
|---|
| 12 | Teams Contact Center, TouchPoint Software Upgrades | 70289 | University of Illinois Technology Services | 2023-07-17 | 6425 |
|---|
| 13 | Teams Contact Center, Cannot Login to TouchPoint | 68553 | University of Illinois Technology Services | 2023-07-17 | 8444 |
|---|
| 14 | Teams Contact Center, TouchPoint Client Installation | 68393 | University of Illinois Technology Services | 2023-07-17 | 7549 |
|---|
| 15 | Contact Center Troubleshooting | 106975 | UI College of Veterinary Medicine | 2020-11-04 | 2747 |
|---|
| 16 | Technology Services at Illinois, Illinois Support Contact App, Is there any private information in the Illinois Support Contact App? | 120271 | University of Illinois Technology Services | 2022-09-15 | 1012 |
|---|
| 17 | Technology Services at Illinois, Illinois Support Contact App, What are the terms used in the Illinois Support Contact App? | 120274 | University of Illinois Technology Services | 2022-09-15 | 1169 |
|---|
| 18 | Teams, My phone number is incorrect or isn't listed on my Contact Card or Profile | 130121 | University of Illinois Technology Services | 2024-04-15 | 709 |
|---|
| 19 | UAFR - Unit Contact Certificate Course Resources | 133342 | UI Training and Development Resources | 2024-04-02 | 291 |
|---|
| 20 | ATLAS Exam Attendance - Active units and unit administrator contact info | 71041 | University of Illinois LAS | 2024-02-28 | 4040 |
|---|
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