Technology Services, Zoom Changelog

This page contains information about Zoom, which provides Voice and Video, a critical function. This article is updated following changes to Zoom that may require modifications to customer behavior, procedures, or expectations. More information can be found here:


Upcoming Events

August 25, 2020 

  • Zoom Live Transcriptions have arrived.  Zoom has included the UIUC Zoom tenant as a late addition to the built-in live transcription beta program.  Please navigate to Zoom, Live Transcription for more information.  This feature will be included free of charge, with no minutes restriction, to all UIUC Zoom members.

September 8, 2020

  • On September 8, 2020, the Zoom Team will shorten the time recordings can be stored within Zoom cloud recording space to 30 days. New recordings as of August 13th should be automatically sent to Kaltura/Illinois Media Space (for those with @illinois.edu email addresses) and will not be affected by this change. Recordings in the Zoom cloud recording space older than 30 days as of September 8th will be deleted. We recommend transferring ALL recordings in the Zoom cloud recording space before September 8th.
September 27, 2020
  • On September 27, 2020, Zoom will require that all meetings have a Passcode (join password) or a Waiting Room.  Zoom will now be referring to meeting or webinar passwords as "Passcodes" to avoid confusion with a user's login password.  If by September 27, 2020, a meeting does not have a Passcode or waiting room, the waiting room will be automatically applied.

    • If you already have a Passcode or Waiting Room enabled for a meeting, your setting will not be changed or altered in any way.  
    • If a meeting doesn't have a Passcode and you choose to add one, the meeting invitation will need to be sent out to participants again.  
    • This requirement is not being enforced for Zoom Webinars, only Zoom Meetings.

  • For a complete list of FAQs associated with this change please navigate to Zoom Support: FAQ Meetings Waiting Room and Passcode Requirements for Paid Accounts, September 27, 2020
  • More on Passcodes can be found by visiting Zoom Support: Meeting and webinar passwords
  • For more information about the Zoom Waiting Room feature please visit Zoom Support: Waiting Room

Past Events

August 19, 2020

  • PASSCODES WILL BE REQUIRED FOR ALL NEW MEETINGS AND WEBINARS 
    • Please update recurring Zoom meetings and webinars to include passcodes and resend the invitations. Directions for adding passcodes to previously scheduled events can be found in this Knowledgebase article.

  • BY DEFAULT, AUTHENTICATION WILL BE REQUIRED TO JOIN MEETINGS AND WEBINARS FROM A WEB BROWSER
    •  This change will require Zoom attendees to be properly logged in to a Zoom account. The Zoom account can be a campus Zoom account, a Zoom account through another University or business, or a free account created directly on the Zoom website. For assistance logging into a campus Zoom account, view this article. This setting can be turned off by a meeting creator, though it is NOT recommended.

  • THE RENAMING USER OPTION WILL BE DISABLED DURING MEETINGS
    • Attendees will not be able to change their own name during a class, meeting, or webinar held in Zoom. This change should help event organizers to quickly locate unwanted disruptors and remove them from Zoom events. The ability to change a name within a meeting can be re-enabled by a meeting creator, though this is NOT recommended. We recognize that there are legitimate use cases for name changes. To get directions on changing your preferred name within Zoom, see this article.

  • ENCRYPTION FOR SIP CONNECTIONS WILL BE TURNED ON
    • This allows for more secured connections to SIP devices. Many people will see no behavior change and this will NOT affect Lync or Skype for Business phones.
    • Streaming to YouTube LiveFacebook Live, or Facebook Workplace will NOT be affected. Streaming using these services is NOT approved for meetings and webinars that include protected information.

  • VIDEO FILTERS WILL BE TURNED OFF BY DEFAULT
    • The “video filters” option will be turned off by default to allow for visual recognition of participants who choose to share their video. The ability to use video filters within a meeting can be re-enabled by a meeting creator.
August 13, 2020
  • On Thursday, August 13th the Zoom Team added integrations for the following applications: 
    • Kaltura (Illinois Media Space)
      • The Kaltura integration allows Zoom cloud recordings to automatically transfer to a user's “MyMedia” within Kaltura at the end of the recording session. The integration drastically streamlines the process of Zoom recordings distributed in Kaltura. Additionally, it gives faculty more insight through analytics and more control by restricting access to their content. For more information about this integration, please visit our Zoom, Recording to cloud or Illinois Media Space KnowledgeBase article.
    • Otter.ai
      • Otter.ai allows for accurate, real-time transcriptions. The integration allows users with a valid Otter.ai license to transcribe meetings and webinars they are participating in. Users requiring assistance with Otter.ai should contact their local IT support or the vendor.
May 30, 2020
  • On Saturday, May 30 Zoom is doing a forced update to Zoom 5.0. This update affects all Zoom clients (Mac, Windows, Linux and ChromeOS desktop and Android and iOS mobile). You can update your Zoom client starting today.  Visit Zoom Support: Updating your Zoom client version 5.0 for GCM encryption for more information on how to update. If you have not updated your Zoom client by May 30 you will not be able to join a Zoom session until your client is updated. Visit the Zoom Download Center to download the latest client. 
  • Future versions released after 5.0.0 will be backwards compatible to version 5.0.0. 
Impacts:
External Users
Indication of an external user:
  • Users will have the label “External” next to their name if they are not part of the Illinois Zoom domain (illinois.zoom.us). This label will be displayed in one on one messages and in the user’s profile details when you hover over their profile picture and in the channel members list.
  • If you signed up with Zoom using Facebook, Google, etc. your account will be listed as “External”. You are encouraged to access your Illinois Zoom account at illinois.zoom.us and log into the client using your NetID and password.
Prevent private chatting with channel members outside of Zoom account or organization
  • Users will no longer be able to privately chat with other members of the same channel if they are not using an illinois.zoom.us account. To continue chatting with contacts outside of your Zoom account, you can add them as external contacts
Copied URL will not include password if the web setting Embed password in meeting link for one-click join is disabled
  • If the host has the web setting Embed password in meeting link for one-click join disabled in the Zoom web portal, the Zoom client will no longer include the password in the URL when inviting new participants.
  • In this instance, session hosts will need to provide the password to attendees, who will have to enter it manually.
Report a user during a meeting
  • The meeting host can now report a user during a meeting by clicking on the Security icon, then Report. This feature will generate a report which will be sent to the Zoom Trust and Safety team to evaluate any misuse of the platform and block a user if necessary.
  • Illinois Zoom customers should also report any inappropriate behavior or security concerns to the Privacy and Security team at: securitysupport@illinois.edu
Added Security
  • Zoom will transition from AES-256 ECB to AES-256 GCM encryption for sessions.  
April 15, 2020
  • On Saturday, April 11 Zoom implemented and enabled a new setting which automatically created a password when cloud recordings were made using the “Record to the Cloud” option. Any recordings that were saved locally then uploaded to a different file sharing service were not impacted. Technology Services discovered the setting on Wednesday, April 15, and turned the setting off for all Illinois customers so it will not be an issue moving forward.
  • When a customer wants to access a cloud recording created between 4/11 and 4/15, he or she needs to enter the password to view the content unless the recorder has updated the setting to remove the password requirement.
  • To remove the password and make the content available without a password, the content owner must visit the Access Cloud Recording Settings in their Zoom account and update the settings. Steps to complete this change can be viewed on the Zoom support page. Review the Viewing cloud recording settings section and the Settings for recording sections.
April 8, 2020
  • The newest version of the Zoom desktop client (4.6.10) is available.  If you are not prompted to upgrade to the newest version of the desktop client, follow the instructions in this KnowledgeBase articleto upgrade manually.  For release notes please see the Zoom support articles below:
    Zoom security menu with the security button highlighted.  The security button is located to the left of the participants button.

April 7, 2020
  • A new setting has been added to users accounts: "Only authenticated users can join meetings from Web client".  Please use this setting with caution.  When enabled, users who click an illinois.zoom.us meeting URL, and join via the web client will be prompted for their UIUC netid and password.  This is because the meeting URL is listed as: illinois.zoom.us/########, as opposed to a generic Zoom meeting URL.  If this setting is enabled, users external to the university can still join the meeting via the web client, but they must navigate to join.zoom.us and log in to their own personal zoom.us account, after which they will be prompted for the meeting ID and password if required.   
April 5, 2020
  • The Zoom web client has been brought back online.  All users will need to have authenticated (logged in) before joining meetings via the web client.  If users do not have an account, they will need to sign up for one at zoom.us, or, if eligible, log into illinois.zoom.us.  Staff, Students and Faculty members of the UIUC campus are eligible for UIUC Zoom accounts at illinois.zoom.us. For release notes please see the Zoom support article below:
April 4, 2020
  • News reports have noted that on April 5 Zoom will enforce password protection and waiting rooms by default for basic and pro accounts. The University of Illinois has an Education account, and waiting rooms will not be forced on your account. A reminder that we enabled password protection on accounts by default March 31, but you will need to add passwords to sessions created prior to March 31. You have the option to enable waiting rooms on your individual account, but we do not recommend it for large classes and meetings as they are less effective if you do not know the participants. Someone will also need to monitor the waiting room for late arriving participants if this is enabled. Zoom waiting room information: https://support.zoom.us/hc/en-us/articles/115000332726-Waiting-Room
April 3, 2020: Zoom web client maintenance and Zoom file sharing removed
  • Zoom disabled its web client. Customers cannot join a meeting by clicking "Join from a browser". They must use the desktop or mobile client.
  • Zoom removed file sharing capabilities from all previously-scheduled to-be-scheduled meetings. The feature is removed from host and attendees clients. It is unclear if this is a temporary or permanent change.
  • We recommend using U of I Box or Google Drive to share files.
April 4, 2020: A security vulnerability discovered in Zoom
  • There are reports of a security vulnerability in Zoom that involves clicking an external link within chat. Reports state that your Windows credentials can be passed along to a malicious actor.
  • Do NOT follow the advice of blogs and websites that suggest you alter Windows settings.
  • To protect yourself, do not click a link in a chat window that begins with \\
  • Do not click a link in chat unless you absolutely know and trust the sender.
  • Follow our recommendations at http://go.illinois.edu/zoomsecurity
  • Update Zoom in Windows when asked to do so. Zoom update for Windows 4.6.9, released April 2, fixes this security vulnerability. If your computer is managed by a campus IT unit, the update will be applied for you.
March 31, 2020: Zoom Session password protection, unwanted meeting intruders, aka "Zoombombing"
  • As Zoom usage has grown, a new risk has emerged. Institutions have experienced situations where unknown persons are joining unsecured Zoom meetings and causing disruptions. We need to take action to prevent similar intrusions.We strongly encourage all Zoom meeting organizers to enable password protection for meetings and classes. Existing Zoom invitations will need to be modified to require a password and shared out with attendees. Only the meeting organizer can make changes to existing invitations.
  • The process to manually modify security settings is available at https://go.illinois.edu/ZoomSecurity.
  • To modify a previously scheduled session and add a password: https://answers.uillinois.edu/illinois/99598
  • Beginning March 31, 2020, all newly created Zoom meetings will require a password by default. Meeting organizers and course instructors will need to share this password with attendees ahead of the Zoom meeting. The following settings were set to ON as the default:
    • Require a password when scheduling new meetings
    • Require a password for instant meetings
    • Require a password for Personal Meeting ID (PMI)
    • Embed password in meeting link for one-click join
    • Require password for participants joining by phone





Keywords:clog, zoom, change log   Doc ID:101383
Owner:zoom t.Group:University of Illinois Technology Services
Created:2020-04-23 16:04 CDTUpdated:2020-08-26 10:22 CDT
Sites:University of Illinois Technology Services
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