Technology Services, Zoom Changelog

This page contains information about Zoom, which provides Voice and Video, a critical function. This article is updated following changes to Zoom that may require modifications to customer behavior, procedures, or expectations. More information can be found here:

Current Version requirement:

DeadlineMinimum VersionAssociated Clients
August 8th, 2021 12:00 am5.7.0Windows, macOS, Linux, mobile

5.0.1(4287.0524)Chrome OS

Upcoming Events

September 10, 2021

  • Changes to meeting/webinar registration (Beta)
    For meetings and webinars with registration, join info will be sent to a registrant's email rather than being displayed on the registration page itself. To join the meeting or webinar, users are required to either join through the link in their email or sign in to their account.

Past Events

August 8, 2021

At 12:00 am on August 8th, Technology Services will require users to update their Zoom client.  This minimum version requirement is necessary for security and functionality purposes.  The table below shows upcoming minimum versions that will be required.  Future minimum version requirements and their associated deadlines will be posted here as well as at: Zoom, Minimum client version requirement.  Note: The minimum client requirement will only affect UIUC Zoom users. These will not affect external attendees joining UIUC Zoom meetings.

July 9, 2021

Technology Services will make the following Zoom settings changes on July 9 at 7:30 a.m. to increase security and usability:

Annotations (not locked) 

  • Turn ON by default “Only the user who is sharing can annotate” option (rather than allowing anyone to use annotation tools).

Non-verbal Feedback (not locked)

  • Turn ON by default allowing meeting participants to use non-verbal feedback.

Rename Meeting Authentication Options 

  • Rename “Sign into” to “Sign in to Zoom” to better align with Zoom's documentation.
  • Rename “Illinois email accounts” to “Sign in with Illinois NetID and password” for improved clarification.
  • The changes listed here are name changes only. Functionality for each will remain the same.

Chat Cloud Message Storage Policy

  • Shorten the Zoom persistent chat cloud message retention policy from 2 years to 6 months.
  • This change will apply to any new messages sent as of July 9.

Enable Gender Pronouns

  • Gender pronouns will be enabled on the Illinois Zoom web portal on July 9th.  More information can be found at:
    • Note: if you choose to use Zoom's new pronoun field to display your pronoun during a meeting or webinar, you will need to have updated to client version 5.7.0.
NOTE: Settings that are "not locked" can be changed by the meeting creator to meet their own needs at

June 21, 2021

Zoom Client update: A new client version will be released that includes updates, bug fixes and other useful features:

  • Share screen to all Breakout Rooms - Windows, macOS, Linux
    When sharing screen in the main session, the host or co-host can share their screen to all active Breakout Rooms. Any active sharing in the breakout sessions are interrupted and any annotation or whiteboarding prompts the sharer to save them before viewing the shared screen from the host. Host and participants must be on version 5.7.0 or higher to utilize and see this feature.
  • Support for gender pronouns - Windows, macOS, Linux, Android, iOS
    If a user adds pronouns to their profile at, they are displayed in their contact card and as part of their display name in meetings and webinars.
  • Request Live Transcription enablement as participant - Windows, macOS, Linux, Android, iOS
    Meeting participants and webinar attendees can request the host enable Live Transcription, avoiding interrupting the host to request this verbally or through chat. This can be also requested anonymously.
For a complete listing of feature enhancements for the client release on June 21st, please see: Zoom release notes

June 20, 2021

Zoom web updates: On Sunday, June 20th, Zoom will make modification to their web portal including the following:

  • Support for gender pronouns
    Users can choose to add their pronouns to their user profile. Pronoun information is seen as part of a user’s contact card, and users can choose if they want this information shared as part of their display name in meetings and webinars. Users can add their gender pronouns to their profile themselves.
  • Increased number of biographies for webinars
    Webinar hosts can create up to 10 speaker biographies for the webinar registration page.
  • Allow attendees to join from multiple devices
    Meeting hosts that schedule a meeting with registration can allow or disable attendees to join from multiple devices. Previously, this setting was only available to webinars with registration.

June 12, 2021 - Ongoing

Note: Zoom has temporarily disabled the Active Apps Notifier to enhance the user experience of this feature and make improvements. Please check back for updates.

As of the update to Zoom client version 5.6.7, new security warnings may appear in the "Active Apps Notifier" section (upper left corner of your Zoom client during meetings/webinars). These are new "Enhanced App Permissions details" being made visible by Zoom in order to be more transparent concerning access to your data. Some applications, like LTI Pro- used for Canvas/Compass integration, are specifically named. Unfortunately, others are only listed as "App by University of Illinois". These applications are integrated with our logging and monitoring software and the data being logged has been approved by the Security and Privacy group. Although the explanations listed for these applications paint a wide picture of the data being accessed, we are NOT capturing the content of audio, video, chat, polling, or files. The logged data is used ONLY for troubleshooting Zoom issues and fulfilling security requirements.

May, 2021

With the release of the new Outlook client for MacOS, injection based integrations will be retired, including the Zoom for Outlook plugin. This means the Zoom for Outlook plugin will no longer work after users update their MacOS Outlook desktop application to the May 2021 version.  More information about the Outlook changes can be found at: Outlook for Mac – Planned update for injection-based plugins.

To determine if you have the Zoom for Outlook plugin or the Zoom for outlook add in please review the following articles:

Identify Zoom for Outlook PDF (Mac)

Identify Zoom for Outlook PDF (Windows).

Please add the Zoom for Outlook add-in following the instructions at: Zoom, Get Add-ins.

April 23, 2021

Zoom has made HD video available once again for Zoom Meetings and Webinars.  You will need to activate the Group HD setting, in your Zoom account settings, and set the maximum allowed resolution for your meetings or webinars.

When scheduling a Zoom Webinar, there is a new setting available (found in Webinar Options) called Enable HD video for attendees. This should allow for your Zoom Webinar's video feed to reach 1080p.  You must activate the Group HD setting in your personal Zoom settings before Enable HD video for screen shared video and Enable HD video for attendees will be available in your Webinar Options when scheduling.

This image shows the Enable HD video for attendees setting the webinar options sub section.  This new setting can be found below Enable HD video for screen shared video and above, require authentication to join.

Note: Enable HD video for screen shared video was previously available, but should also be checked if you wish for a high definition shared content area.

Zoom mentions Enable HD video for attendees requires both presenter and attendees to have sufficient bandwidth and stable performance. Please do not enable this option if most participants are joining from the same location.

Also, your webcam video feed will be capped at 720p (potentially 360p for lower-end Windows computers) if you use a virtual background without a green screen.

To learn more about Group HD and Zoom please visit Zoom Support: Group HD

February 7, 2021

Due to new restrictions by Campus Security and the Office of the Chancellor, ALL UIUC Zoom accounts will be required to sign in to Zoom using Shibboleth Single Sign On (SSO) beginning February 7, 2021 at 7:00 am. For more information on the new restrictions, see the January 20th Massmail.

What this means for you:

  • All UIUC Zoom users MUST sign in to their University Zoom account using SSO to participate in meetings, classes, etc. 
  • The change will affect authentication for the Zoom web portal (, as well as Zoom meetings and webinars (if meeting authentication is required during scheduling).
    • This will not affect users who routinely access Zoom by navigating to and signing in there (as you will already be sent to the SSO page).
  • UIUC Zoom users who attempt to authenticate at with "work email" type (Zoom credentials) will receive an error and should choose to sign in with SSO instead.
  • To log in properly, following the change on Sunday, February 7th, please access UIUC Zoom in accordance with the instructions found at the "Zoom, Logging In" article.
  • UIUC Zoom resource (non-person) accounts must be properly configured and access Zoom using SSO.
  • These requirements DO NOT apply to outside participants. They are still able to join University meetings using their previous sign in method! Outside participants will simply need to create a free Zoom account (at, if they do not already have a personal Zoom account. Participants from other Universities and organizations with Zoom portals will be able to access meetings using their own account.

For additional information about this change, including help with error messages, please see the "Zoom, Sign In Requirements" article.

January 19, 2021

Technology Services and the Office of the Vice Chancellor for Diversity, Equity & Inclusion are taking steps to ensure Zoom is a safe, inclusive, and accessible working and learning space for ALL. With this goal in mind, we are taking further steps to reduce online disruptions. On January 19, 2021 at 7am we will be changing the default for the security setting “Only authenticated users can join meetings”. The default for this security setting is currently set to "OFF", but will be set to "ON".  (see image)

What this means for you:

  • The change in this setting will NOT affect any meetings created before January, 19, 2021 at 7am. We do recommend you edit meetings created before this time by turning "ON" the “Only authenticated users can join meetings” security setting for these meetings. The setting can be found in the “Advanced Settings” section of your meetings. Directions can be found in this article.
  • All UIUC Zoom users should sign in to their University Zoom account using SSO to participate in meetings, classes, etc. This KB article references several items that will go out in the official communication, including the proper way to sign-in to Zoom.
  • Participants outside the University are still able to join University Meetings.Outside participants simply need to create a free Zoom account (at Participants from other Universities and organizations with Zoom portals will be able to access meetings using their own account. Participants with a personal Zoom account will also be able to connect.
  • Effectively, "Anonymous" access to meetings will no longer be permitted. This security setting will NOT be "locked" so you could turn off the setting. However, we do NOT recommend this action and will NOT investigate “zoom bombings” if this setting is turned off.
  • The default setting for "Meeting Authentication Options" will remain set to "Sign in to".

January 12, 2021
  • The Zoom tool within Learn@Illinois Moodle will be upgraded from LTI 1.1 to LTI 1.3.   There is no noticeable changes in the functionality or interface between the two tools.  The upgrade is being made to better position the learning management systems to receive the most up to date Zoom features in the future.  Please check back regularly for further improvements.

December 21, 2020
  • General Features
    • Support for Apple Silicon processors - macOS
      Zoom desktop client will better support computers with ARM CPUs. A separate installer is available for download in the Zoom Download Center:
Mac M1 Processor download
  • Meeting/webinar features
    • Enhanced nonverbal feedback and reactions - Windows, macOS, Linux, Android, iOS
      Nonverbal feedback options are moved to the Reactions button, and all reactions will be shown in the corner of the participants’ video. The host will see each participant’s reactions in the participant list, as well as the aggregate numbers of each reaction at the bottom of the list.
    • Raise hand for host and co-host - Windows, macOS, Linux, Android, iOS
      Hosts and co-hosts can utilize the raise hand feature along with meeting participants and webinar attendees.
    • Poll reports available during live session - Windows, macOS, Linux
      The meeting or webinar host will now have the option to download the full poll results when the poll has ended during the live session, rather than waiting until the meeting or webinar has ended. This will launch their browser and begin the download of the CSV poll report.
  • Meeting features
    • Improved grouping of security options when scheduling - Windows, macOS, Linux, Android, iOS,Outlook Plugin
      The “Only authenticated users can join” option is now located in the Security section of the scheduling window, grouping it with Passcode and Waiting Room options to allow for easier selection and use of security features.
December 9, 2020
  • Update to Zoom Desktop App for ChromeOS, version 5.0.0 (4241.1207):
    • Meeting features
      • Self-selection of breakout rooms
        When the host creates breakout rooms with the self-select option enabled, ChromeOS users are able to choose the breakout room they wish to join.

December 7, 2020

  • Change to default behavior of desktop notifications for upcoming meetings
    New users will have this setting enabled by default, reminding them of upcoming meetings through a desktop notification. Existing users will not be affected, keeping this setting as it currently is on their profile. This can be enabled through the Settings page, or in the desktop client’s general settings.
  • General features
    • Partially encrypted meeting warning
      Unencrypted connections, such as audio through phone dial-in, unencrypted SIP/H.323 devices, or streaming via RTMP, will alert the host and other attendees that some aspects of the meeting are not fully encrypted.
  • Meeting features
    • Enhanced co-host privileges over Breakout Rooms
      Co-hosts have the same breakout room controls as the meeting host, such as starting or ending breakout rooms, assigning participants, etc.

Resolved Issues

  • Minor fixes related to macOS Big Sur update 
  • Security enhancements
  • Minor bug fixes

November 16, 2020

With the new client release (5.4.3) Zoom, has added a few useful features:

Desktop Client Only

Non-video meeting interface will appear the same as a video meeting with video off

Meetings scheduled with video off will now just show profile pictures or names, rather than the plain screen with meeting info and options.

Share multiple programs at once

Users can select multiple desktop programs at once for sharing, instead of sharing their entire desktop. Other programs and unoccupied areas in the desktop will not be visible to the viewer. The sharer will always know which applications they are sharing by an extensible green border. Only the user employing this feature will need to be on version 5.4.3, viewers can be connected with older versions.

Desktop & Mobile (Note: 5.4.3 for iOS is still awaiting approval and rollout on the App Store)

Suspend participant activity 
New option in the Security panel to immediately suspend all participant activities, which will mute all video and audio, stop screen sharing, end all breakout rooms, and pause recording.

New Security panel within the in-meeting Zoom toolbar.  Suspend Participant activities, the first option from the bottom of the pane, is highlighted

Pop up message that appears after host selects to suspend all participant activities.  Note, in the above image the checkbox, located in the lower left corner is checked by default to report the meeting directly to Zoom for further investigation.

November 13, 2020

ChromeOS Breakout room fix was implemented 11/13:

Zoom made an update that should allow the meeting host the ability to assign participants who are joining using ChromeOS.

October 22, 2020

New photo on the Illinois Zoom portal at! You will now see a stunning picture of the Alma Mater courtesy of Public Affairs.

Zoom announced last week that the Live Transcription feature is now in production. We will be turning this feature on for all accounts in the portal. 

What this means for you: After the change is made, you will only need to enable the setting in your meetings or webinars (if needed). You will no longer have to enable Live Transcriptions for your account at

October 16, 2020

Zoom added additional capacity for Breakout Rooms used in our portal. During your meetings more Breakout Rooms will be allowed and each Breakout Room will have a greater capacity.  In order to take advantage of this feature, you will need to be on Zoom client version 5.2.0 or above.

September 21, 2020

Zoom Version 5.3.0 Release

Many new features have been added to Zoom for its release of the 5.3.0 clients:

  • Self-select Breakout Room
    The host can now create breakout rooms with the option for participants to self-select which breakout room they would like to join. If enabled, participants can move freely between breakout rooms, without needing the host’s help. Both the meeting host and participants need to be on Client 5.3.0 or later to self-select Breakout Rooms. 
  • Studio Effects
    Users can now apply eyebrows, mustache and beard, and lip color filters as part of their video appearance. This feature is currently in beta.
  • Enhanced scheduling with default settings
    Scheduling a new meeting will always check the user’s web settings and use those as the default. Any changes from the default will be saved for that meeting only.

September 8, 2020

  • On September 8, 2020, the Zoom Team will shorten the time recordings can be stored within Zoom cloud recording space to 30 days. New recordings as of August 13th should be automatically sent to Kaltura/Illinois Media Space (for those with email addresses) and will not be affected by this change. Recordings in the Zoom cloud recording space older than 30 days as of September 8th will be deleted. We recommend transferring ALL recordings in the Zoom cloud recording space before September 8th.

August 25, 2020 

  • Zoom Live Transcriptions have arrived.  Zoom has included the UIUC Zoom tenant as a late addition to the built-in live transcription beta program.  Please navigate to Zoom, Live Transcription for more information.  This feature will be included free of charge, with no minutes restriction, to all UIUC Zoom members.

August 19, 2020

    • Please update recurring Zoom meetings and webinars to include passcodes and resend the invitations. Directions for adding passcodes to previously scheduled events can be found in this Knowledgebase article.

    • This change will require Zoom attendees to be properly logged in to a Zoom account. The Zoom account can be a campus Zoom account, a Zoom account through another University or business, or a free account created directly on the Zoom website. For assistance logging into a campus Zoom account, view this article. This setting can be turned off by a meeting creator, though it is NOT recommended.
    • Attendees will not be able to change their own name during a class, meeting, or webinar held in Zoom. This change should help event organizers to quickly locate unwanted disruptors and remove them from Zoom events. The ability to change a name within a meeting can be re-enabled by a meeting creator, though this is NOT recommended. We recognize that there are legitimate use cases for name changes. To get directions on changing your preferred name within Zoom, see this article.
    • This allows for more secured connections to SIP devices. Many people will see no behavior change and this will NOT affect Lync or Skype for Business phones.
    • Streaming to YouTube Live, Facebook Live, or Facebook Workplace will NOT be affected. Streaming using these services is NOT approved for meetings and webinars that include protected information.
    • The “video filters” option will be turned off by default to allow for visual recognition of participants who choose to share their video. The ability to use video filters within a meeting can be re-enabled by a meeting creator.
August 13, 2020
  • On Thursday, August 13th the Zoom Team added integrations for the following applications: 
    • Kaltura (Illinois Media Space)
      • The Kaltura integration allows Zoom cloud recordings to automatically transfer to a user's “MyMedia” within Kaltura at the end of the recording session. The integration drastically streamlines the process of Zoom recordings distributed in Kaltura. Additionally, it gives faculty more insight through analytics and more control by restricting access to their content. For more information about this integration, please visit our Zoom, Recording to cloud or Illinois Media Space KnowledgeBase article.
      • allows for accurate, real-time transcriptions. The integration allows users with a valid license to transcribe meetings and webinars they are participating in. Users requiring assistance with should contact their local IT support or the vendor.
May 30, 2020
  • On Saturday, May 30 Zoom is doing a forced update to Zoom 5.0. This update affects all Zoom clients (Mac, Windows, Linux and ChromeOS desktop and Android and iOS mobile). You can update your Zoom client starting today.  Visit Zoom Support: Updating your Zoom client version 5.0 for GCM encryption for more information on how to update. If you have not updated your Zoom client by May 30 you will not be able to join a Zoom session until your client is updated. Visit the Zoom Download Center to download the latest client. 
  • Future versions released after 5.0.0 will be backwards compatible to version 5.0.0. 
External Users
Indication of an external user:
  • Users will have the label “External” next to their name if they are not part of the Illinois Zoom domain ( This label will be displayed in one on one messages and in the user’s profile details when you hover over their profile picture and in the channel members list.
  • If you signed up with Zoom using Facebook, Google, etc. your account will be listed as “External”. You are encouraged to access your Illinois Zoom account at and log into the client using your NetID and password.
Prevent private chatting with channel members outside of Zoom account or organization
  • Users will no longer be able to privately chat with other members of the same channel if they are not using an account. To continue chatting with contacts outside of your Zoom account, you can add them as external contacts
Copied URL will not include password if the web setting Embed password in meeting link for one-click join is disabled
  • If the host has the web setting Embed password in meeting link for one-click join disabled in the Zoom web portal, the Zoom client will no longer include the password in the URL when inviting new participants.
  • In this instance, session hosts will need to provide the password to attendees, who will have to enter it manually.
Report a user during a meeting
  • The meeting host can now report a user during a meeting by clicking on the Security icon, then Report. This feature will generate a report which will be sent to the Zoom Trust and Safety team to evaluate any misuse of the platform and block a user if necessary.
  • Illinois Zoom customers should also report any inappropriate behavior or security concerns to the Privacy and Security team at:
Added Security
  • Zoom will transition from AES-256 ECB to AES-256 GCM encryption for sessions.  
April 15, 2020
  • On Saturday, April 11 Zoom implemented and enabled a new setting which automatically created a password when cloud recordings were made using the “Record to the Cloud” option. Any recordings that were saved locally then uploaded to a different file sharing service were not impacted. Technology Services discovered the setting on Wednesday, April 15, and turned the setting off for all Illinois customers so it will not be an issue moving forward.
  • When a customer wants to access a cloud recording created between 4/11 and 4/15, he or she needs to enter the password to view the content unless the recorder has updated the setting to remove the password requirement.
  • To remove the password and make the content available without a password, the content owner must visit the Access Cloud Recording Settings in their Zoom account and update the settings. Steps to complete this change can be viewed on the Zoom support page. Review the Viewing cloud recording settings section and the Settings for recording sections.
April 8, 2020
  • The newest version of the Zoom desktop client (4.6.10) is available.  If you are not prompted to upgrade to the newest version of the desktop client, follow the instructions in this KnowledgeBase articleto upgrade manually.  For release notes please see the Zoom support articles below:
    Zoom security menu with the security button highlighted.  The security button is located to the left of the participants button.

April 7, 2020
  • A new setting has been added to users accounts: "Only authenticated users can join meetings from Web client".  Please use this setting with caution.  When enabled, users who click an meeting URL, and join via the web client will be prompted for their UIUC netid and password.  This is because the meeting URL is listed as:, as opposed to a generic Zoom meeting URL.  If this setting is enabled, users external to the university can still join the meeting via the web client, but they must navigate to and log in to their own personal account, after which they will be prompted for the meeting ID and password if required.   
April 5, 2020
  • The Zoom web client has been brought back online.  All users will need to have authenticated (logged in) before joining meetings via the web client.  If users do not have an account, they will need to sign up for one at, or, if eligible, log into  Staff, Students and Faculty members of the UIUC campus are eligible for UIUC Zoom accounts at For release notes please see the Zoom support article below:
April 4, 2020
  • News reports have noted that on April 5 Zoom will enforce password protection and waiting rooms by default for basic and pro accounts. The University of Illinois has an Education account, and waiting rooms will not be forced on your account. A reminder that we enabled password protection on accounts by default March 31, but you will need to add passwords to sessions created prior to March 31. You have the option to enable waiting rooms on your individual account, but we do not recommend it for large classes and meetings as they are less effective if you do not know the participants. Someone will also need to monitor the waiting room for late arriving participants if this is enabled. Zoom waiting room information:
April 3, 2020: Zoom web client maintenance and Zoom file sharing removed
  • Zoom disabled its web client. Customers cannot join a meeting by clicking "Join from a browser". They must use the desktop or mobile client.
  • Zoom removed file sharing capabilities from all previously-scheduled to-be-scheduled meetings. The feature is removed from host and attendees clients. It is unclear if this is a temporary or permanent change.
  • We recommend using U of I Box or Google Drive to share files.
April 4, 2020: A security vulnerability discovered in Zoom
  • There are reports of a security vulnerability in Zoom that involves clicking an external link within chat. Reports state that your Windows credentials can be passed along to a malicious actor.
  • Do NOT follow the advice of blogs and websites that suggest you alter Windows settings.
  • To protect yourself, do not click a link in a chat window that begins with \\
  • Do not click a link in chat unless you absolutely know and trust the sender.
  • Follow our recommendations at
  • Update Zoom in Windows when asked to do so. Zoom update for Windows 4.6.9, released April 2, fixes this security vulnerability. If your computer is managed by a campus IT unit, the update will be applied for you.
March 31, 2020: Zoom Session password protection, unwanted meeting intruders, aka "Zoombombing"
  • As Zoom usage has grown, a new risk has emerged. Institutions have experienced situations where unknown persons are joining unsecured Zoom meetings and causing disruptions. We need to take action to prevent similar intrusions.We strongly encourage all Zoom meeting organizers to enable password protection for meetings and classes. Existing Zoom invitations will need to be modified to require a password and shared out with attendees. Only the meeting organizer can make changes to existing invitations.
  • The process to manually modify security settings is available at
  • To modify a previously scheduled session and add a password:
  • Beginning March 31, 2020, all newly created Zoom meetings will require a password by default. Meeting organizers and course instructors will need to share this password with attendees ahead of the Zoom meeting. The following settings were set to ON as the default:
    • Require a password when scheduling new meetings
    • Require a password for instant meetings
    • Require a password for Personal Meeting ID (PMI)
    • Embed password in meeting link for one-click join
    • Require password for participants joining by phone

Keywords:clog, zoom, change log   Doc ID:101383
Owner:zoom t.Group:University of Illinois Technology Services
Created:2020-04-23 16:04 CDTUpdated:2021-09-15 14:23 CDT
Sites:University of Illinois Technology Services
Feedback:  4   4