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| 21 | Windows 11 Rollout and Upgrade for Gies College of Business | 151393 | UI Gies College of Business | 2025-06-20 | 776 |
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| 22 | Windows 10 and 11 - Finding the IP Number and MAC Address of a Network Card | 27309 | DoIT Help Desk | 2025-04-23 | 3795440 |
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| 23 | Endpoint Security, Windows Updates, Security Best Practices [Campus login required] | 105375 | University of Illinois Technology Services | 2020-10-12 | 23 |
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| 24 | Endpoint Services, MECM, Which operating system images are maintained in MECM? | 78757 | University of Illinois Technology Services | 2025-12-23 | 5395 |
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| 25 | Endpoint Services, Maintenance and Backup Windows | 89430 | University of Illinois Technology Services | 2025-12-17 | 5523 |
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| 26 | Zoom: Presenting | 124862 | School of Information Sciences | 2025-12-15 | 5999 |
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| 27 | Endpoint Security, Compliance, Security Configuration Deviation [Campus login required] | 152939 | University of Illinois Technology Services | 2025-12-11 | 85 |
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| 28 | Siebel Center Printing and Scanning | 80750 | Engineering ITShared Services | 2025-12-08 | 60235 |
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| 29 | Chrome (Windows) - Clearing Cache and Cookies | 24629 | DoIT Help Desk | 2025-12-06 | 967910 |
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| 30 | Outlook for Windows, Outlook Online, Add Address to Safe Senders List | 136306 | UI Gies College of Business | 2025-12-02 | 1654 |
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| 31 | Endpoint Security, CrowdStrike, Supported Operating Systems [Campus login required] | 114002 | University of Illinois Technology Services | 2025-12-01 | 10171 |
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| 32 | How to Add a Shared Mailbox in Outlook | 156742 | College of Applied Health Sciences | 2025-12-01 | 682 |
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| 33 | How to Remove Fake Virus and Malware Warnings on Windows Browsers | 151721 | School of Chemical Sciences
UIUC | 2025-12-01 | 17245 |
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| 34 | AITS - Service Desk - Application or Page - Not Displaying Correctly in Browser | 57067 | University of Illinois System | 2025-12-01 | 8808 |
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| 35 | Endpoint Services, Microsoft Intune, What training is available for Microsoft Intune? | 155106 | University of Illinois Technology Services | 2025-11-20 | 512 |
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| 36 | Endpoint Security, CrowdStrike, Manual Installation and Uninstallation | 93943 | University of Illinois Technology Services | 2025-11-14 | 145796 |
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| 37 | Regulated Research, How to Connect to a Virtual Machine in the Regulated Research Enclave | 155928 | University of Illinois Technology Services | 2025-11-13 | 266 |
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| 38 | Printing, Setting Accounting Codes on a Windows Computer | 156611 | UI Gies College of Business | 2025-11-11 | 226 |
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| 39 | Internet Explorer 8 (Windows) - Clearing Cache and Cookies | 12314 | DoIT Help Desk | 2025-11-11 | 884269 |
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| 40 | Internet Explorer 7 (Windows) - Clearing Cache and Cookies | 12313 | DoIT Help Desk | 2025-11-11 | 374860 |
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