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Results: 1-16 of 16
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No.
Document Title
ID
Updated
Views
1
TeamDynamix, Technician Training Overview
109576
2024-01-08
6522
2
AITS - Service Desk - TDX - People App
109811
2024-12-04
7538
3
AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext?
108282
2024-12-04
5381
4
AITS - Service desk - TDX - How Do I Update an Incident Ticket in TDNext?
108266
2024-12-04
4559
5
AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext?
108252
2024-12-04
4882
6
How Do I View Ticket Details in TDNext?
109040
2024-12-04
4288
7
How Do I Set Up the Tickets Desktop in TDNext?
109044
2024-12-04
5777
8
AITS - Service Desk - TDX - Transfer Hub Overview and Instructions
110994
2024-10-07
5264
9
AITS - Service Desk - TDX - Adding a New Group to a Transfer Hub
110996
2024-05-09
3666
10
AITS - Service Desk - TDX - Support for System Offices
118503
2024-05-09
1782
11
TeamDynamix, Installing Notification Templates
[Campus login required]
107625
2024-06-17
8
12
TeamDynamix, How do I Add Attachments to a Ticket in TDNext?
108585
2024-01-08
4380
13
TeamDynamix, Overview of the TDNext Desktop
108649
2023-11-06
7388
14
TeamDynamix, How to use the My Work app
109575
2023-10-16
4675
15
TeamDynamix, How do I update or reassign tickets in a batch?
109595
2023-10-12
4541
16
TeamDynamix, How do I Search and Filter Tickets in TDNext?
108652
2023-03-08
5694
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu
Internal Notes
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