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Results: 1-16 of 16
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No.
Document Title
ID
Updated
Views
1
TeamDynamix, Technician Training Overview
109576
2024-01-08
5335
2
How Do I Update an Incident Ticket in TDNext?
108266
2024-03-26
3531
3
How Do I Set Up the Tickets Desktop in TDNext?
109044
2024-01-03
4091
4
How Do I View Ticket Details in TDNext?
109040
2024-01-03
3474
5
TeamDynamix - Transfer Hub overview and instructions
110994
2023-07-18
4063
6
TeamDynamix - Adding a new group to a Transfer Hub
110996
2023-04-25
2980
7
TeamDynamix - Support for System Offices
118503
2023-04-25
1282
8
Team Dynamix, How Do I Use the People App?
109811
2023-04-25
6326
9
How Do I Assign Tickets to a Responsible Party in TDNext?
108282
2023-04-25
4291
10
How do I Create an Incident Ticket in TDNext?
108252
2023-04-25
4015
11
TeamDynamix, How do I Add Attachments to a Ticket in TDNext?
108585
2024-01-08
3465
12
TeamDynamix, Overview of the TDNext Desktop
108649
2023-11-06
5778
13
TeamDynamix, How to use the My Work app
109575
2023-10-16
3706
14
TeamDynamix, How do I update or reassign tickets in a batch?
109595
2023-10-12
3602
15
TeamDynamix, Installing Notification Templates
[Campus login required]
107625
2023-08-07
1
16
TeamDynamix, How do I Search and Filter Tickets in TDNext?
108652
2023-03-08
4356
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
(312) 996-4806
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu