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No.
Document Title
ID
Updated
Views
1
TDX (TeamDynamix) Resources
129709
2023-08-09
1595
2
TeamDynamix, Technician Training Overview
109576
2024-01-08
5571
3
Enterprise Applications - System Requirements
46708
2023-06-12
25165
4
AITS - Service Desk - TDX - People App
109811
2024-05-09
6622
5
AITS - Service Desk - TDX - View/Update from Email Notification Not Working
110197
2024-05-09
2112
6
AITS - Service desk - TDX - How Do I Update an Incident Ticket in TDNext?
108266
2024-05-07
3761
7
AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext?
108252
2024-05-07
4181
8
AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext?
108282
2024-05-07
4535
9
How Do I Set Up the Tickets Desktop in TDNext?
109044
2024-01-03
4298
10
How Do I View Ticket Details in TDNext?
109040
2024-01-03
3627
11
How do I Edit an Incident Ticket in TDNext?
108258
2023-12-11
3166
12
AITS - Service Desk - TDX - Minimum Required Information for a TeamDynamix Service Catalog Service / Service Offering
130696
2024-05-10
584
13
AITS - Service Desk - TDX - How Do I Register for the TeamDynamix Community?
104511
2024-05-10
3378
14
AITS - Service Desk - TDX - Embing a BeyondTrust/Bomgar Session
110593
2024-05-09
2979
15
AITS - Service Desk - TDX - Adding a New Group to a Transfer Hub
110996
2024-05-09
3118
16
AITS - Service Desk - TDX - Transfer Hub Overview and Instructions
110994
2024-05-09
4336
17
AITS - Service Desk - TDX - Not Receiving Email Notifications from TeamDynamix
110422
2024-05-09
1876
18
AITS - Service Desk - System Offices - Friday Focus Series
117309
2024-05-09
2472
19
AITS - Service Desk - Teams and Zoom - Resources for System Office Employees
[Campus login required]
113297
2024-05-07
5
20
TeamDynamix Manager Role
132292
2023-10-25
466
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System Offices
Administrative Information Technology Services (AITS)
(217) 333-3102
(312) 996-4806
servicedeskaits@uillinois.edu
Chicago
Technology Solutions
(312) 413-0003
ithelp@uic.edu
Springfield
Information Technology Services (ITS)
(217) 206-6000
techsupport@uis.edu
Urbana-Champaign
Technology Services at Illinois
(217) 244-7000
consult@illinois.edu