cPanel, Known issues

Known issues with the cPanel web hosting service.

Open: Error logging in with Safari



Fixed: Cannot create new cPanel account from iOS devices

We believe this issue to be fixed. If you experience this issue after 3:05pm on 6/18/18, please open a ticket by emailing consult@illinois.edu.

Description

Upon checking the Data Use acceptance and clicking Accept, account creation requests are cancelled instead of being processed.

Environments

Issue verified present on

  • iPhoneSE iOS 11.4
  • iPad, unknown version

Work around

Create your account using an alternate device.



Keywords:
cPanel, web hosting, known issues, status 
Doc ID:
85006
Owned by:
Web H. in University of Illinois Technology Services
Created:
2018-08-17
Updated:
2019-01-14
Sites:
University of Illinois Technology Services