cPanel, Known issues

At this time, all known issues have been resolved.

Fixed: Cannot create new cPanel account from iOS devices

We believe this issue to be fixed. If you experience this issue after 3:05pm on 6/18/18, please open a ticket by emailing consult@illinois.edu.

Description

Upon checking the Data Use acceptance and clicking Accept, account creation requests are cancelled instead of being processed.

Environments

Issue verified present on

  • iPhoneSE iOS 11.4
  • iPad, unknown version

Work around

Create your account using an alternate device.




Keywords:cPanel, web hosting, known issues, status   Doc ID:85006
Owner:Web H.Group:University of Illinois Technology Services
Created:2018-08-17 16:05 CDTUpdated:2018-08-24 15:31 CDT
Sites:University of Illinois Technology Services
Feedback:  0   0