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| 1 | Illinois App, Troubleshooting | 114840 | University of Illinois Technology Services | 2025-08-18 | 9714 |
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| 2 | Webstore, Adobe Creative Cloud- Troubleshooting issues with installations and licensing | 114791 | University of Illinois Technology Services | 2025-03-21 | 14467 |
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| 3 | HR Front-End - End of the Year Issue with Position Data | 51679 | University of Illinois System | 2025-01-27 | 5879 |
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| 4 | HR Front End - Issue Life Cycle | 49209 | University of Illinois System | 2025-01-23 | 5165 |
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| 5 | AITS - Service Desk - Banner Admin Pages - PEAFACT - New Rank Record Issue | 95117 | University of Illinois System | 2025-08-18 | 6106 |
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| 6 | WebStore, How to fix a monthly billing issue with Adobe | 114836 | University of Illinois Technology Services | 2025-03-21 | 2594 |
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| 7 | Zoom, Accessibility, Issue with new simplified consent notifications | 134841 | University of Illinois Technology Services | 2024-07-22 | 1562 |
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| 8 | Classtech, Troubleshooting, Microphone Volume | 48851 | University of Illinois Technology Services | 2025-10-06 | 4327 |
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| 9 | Docked Laptop, Fixing Blank External Display Problem | 151572 | UI Gies College of Business | 2025-06-09 | 495 |
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| 10 | Canvas@Illinois , File Uploads via File Tree or Editor | 119467 | University of Illinois Technology Services | 2023-08-16 | 2453 |
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| 11 | Canvas@Illinois , File Download Workarounds | 114509 | University of Illinois Technology Services | 2023-08-16 | 4061 |
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| 12 | Canvas@Illinois , Students, File Download Workarounds | 119463 | University of Illinois Technology Services | 2023-08-04 | 2452 |
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| 13 | Learn@Illinois Moodle - Student Help | 77679 | University of Illinois LAS | 2023-03-13 | 43987 |
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| 14 | Amazon Web Services (AWS) New Account Request -- Troubleshooting [Campus login required] | 118657 | University of Illinois Technology Services | 2023-02-01 | 5 |
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| 15 | Zoom, FAQ | 93201 | University of Illinois Technology Services | 2022-04-20 | 25855 |
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| 16 | Research Technology Support newsletters | 154020 | University of Illinois Technology Services | 2025-10-10 | 856 |
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| 17 | VPN, Connection issues when connecting over IPv6 | 85269 | University of Illinois Technology Services | 2025-09-24 | 54534 |
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| 18 | VPN, CISCO AnyConnect, Library Access Issues, Library Resources and the VPN | 47642 | University of Illinois Technology Services | 2025-09-24 | 43878 |
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| 19 | Identity Management, Affiliates, OLLI Scholars | 49144 | University of Illinois Technology Services | 2025-09-10 | 1818 |
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| 20 | Zoom, Troubleshoot Zoom for Outlook add in | 123051 | University of Illinois Technology Services | 2025-08-27 | 2435 |
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