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| 21 | VPN, Windows Network Sign-in After Password Change | 116364 | University of Illinois Technology Services | 2025-05-15 | 4983 |
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| 22 | Piazza @ Illinois Alternative Access Plan | 136307 | Engineering ITShared Services | 2025-04-10 | 806 |
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| 23 | ClassTech, Troubleshooting, Laptop Display (HDMI input) | 65456 | University of Illinois Technology Services | 2025-04-01 | 8038 |
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| 24 | Teams accessibility, TTY devices, and keyboard shortcuts | 123021 | University of Illinois Technology Services | 2025-03-21 | 4111 |
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| 25 | User Testing Guide (University of Illinois) | 148654 | Demonstration KB | 2025-02-27 | 239 |
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| 26 | AITS - Service Desk - BeyondTrust/Bomgar - Presentation Mode | 82306 | University of Illinois System | 2025-02-19 | 7015 |
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| 27 | Learn@Illinois Moodle - Using the Atto HTML Text Editor | 105990 | University of Illinois LAS | 2025-01-24 | 7295 |
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| 28 | Zoom, Students, Getting Started | 99188 | University of Illinois Technology Services | 2024-09-09 | 49429 |
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| 29 | Zoom, Accessibility, Issue with new simplified consent notifications | 134841 | University of Illinois Technology Services | 2024-07-22 | 1271 |
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| 30 | Zoom: Presenting | 124862 | School of Information Sciences | 2024-07-09 | 3768 |
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| 31 | Canvas@Illinois, Display Problems | 130492 | University of Illinois Technology Services | 2024-07-02 | 1797 |
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| 32 | A guide to monitor connections | 106748 | University of Illinois Extension KB | 2024-05-15 | 1776 |
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| 33 | Canvas@Illinois, Course Page Not Displaying Correctly in Safari | 120833 | University of Illinois Technology Services | 2024-05-13 | 2801 |
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| 34 | Record Creation & Fees [Campus login required] | 123727 | UofI College of Veterinary Medicine Teaching Hospital | 2024-01-26 | 374 |
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| 35 | Teams, Client Troubleshooting | 123011 | University of Illinois Technology Services | 2023-08-31 | 1973 |
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| 36 | Canvas@Illinois , Students, File Trees | 119465 | University of Illinois Technology Services | 2023-08-16 | 1973 |
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| 37 | SSW - Classroom Troubleshooting (Other) | 74830 | University of Illinois LAS | 2023-07-19 | 3171 |
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| 38 | SANDI - Resizing SANDI via the Chrome Browser & Monitor Resolution Settings | 119455 | UofI College of Veterinary Medicine Teaching Hospital | 2023-05-22 | 3224 |
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| 39 | Mac OS - Creating Screenshots | 864 | DoIT Help Desk | 2023-01-27 | 20672 |
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| 40 | Docked Laptop, Fixing Blank External Display Problem | 151572 | UI Gies College of Business | 2025-06-09 | 231 |
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