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| 21 | VMSC Controlled Substances Use & Management (with Cubex) [Campus login required] | 124462 | UofI College of Veterinary Medicine Teaching Hospital | 2024-01-26 | 396 |
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| 22 | How Do I Set Up the Tickets Desktop in TDNext? | 109044 | University of Illinois System | 2024-01-03 | 4211 |
|---|
| 23 | How Do I View Ticket Details in TDNext? | 109040 | University of Illinois System | 2024-01-03 | 3545 |
|---|
| 24 | Teams Contact Center, How do I get help? | 71216 | University of Illinois Technology Services | 2023-12-13 | 7327 |
|---|
| 25 | TDX: Basic Ticket Functions | 129249 | School of Information Sciences | 2023-12-12 | 530 |
|---|
| 26 | TDX: How to Search Past (Resolved) Tickets | 129241 | School of Information Sciences | 2023-12-12 | 365 |
|---|
| 27 | TDX: Creating a Ticket | 129175 | School of Information Sciences | 2023-12-12 | 501 |
|---|
| 28 | How do I Edit an Incident Ticket in TDNext? | 108258 | University of Illinois System | 2023-12-11 | 3130 |
|---|
| 29 | Teams Contact Center, Accessing Reporting | 94000 | University of Illinois Technology Services | 2023-10-17 | 2970 |
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| 30 | TeamDynamix, How do I update or reassign tickets in a batch? | 109595 | University of Illinois Technology Services | 2023-10-12 | 3706 |
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| 31 | TDX, U of I Main Application Administrators (App Admin) Expectations | 131960 | University of Illinois Technology Services | 2023-10-11 | 365 |
|---|
| 32 | TDX, U of I Main Advisory Group Charter | 131817 | University of Illinois Technology Services | 2023-10-11 | 427 |
|---|
| 33 | TDX, Active TDX at Illinois Customers at UIUC | 131812 | University of Illinois Technology Services | 2023-10-05 | 658 |
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| 34 | TDX, Guidelines and Standards for Asset Management Applications | 131814 | University of Illinois Technology Services | 2023-10-03 | 529 |
|---|
| 35 | TDX, Getting Started With Your TDX Asset Management Application | 131813 | University of Illinois Technology Services | 2023-10-03 | 441 |
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| 36 | Teams Contact Center, Rates for Contact Center Service | 70496 | University of Illinois Technology Services | 2023-07-24 | 6039 |
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| 37 | Teams Contact Center, Account Activation or Deactivation Requests for Agents or Supervisors | 70130 | University of Illinois Technology Services | 2023-07-17 | 6171 |
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| 38 | Teams Contact Center, Supervised Transfers in TouchPoint to Teams users or outside numbers | 68543 | University of Illinois Technology Services | 2023-07-17 | 6266 |
|---|
| 39 | Teams Contact Center, TouchPoint Post Installation Steps for Telephony Settings | 68557 | University of Illinois Technology Services | 2023-07-17 | 5434 |
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| 40 | Teams Contact Center, Requirements for Agents and Supervisors | 71242 | University of Illinois Technology Services | 2023-07-17 | 5509 |
|---|
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