Most Recently Updated Documents

1. Records and Information Management FAQs
   Updated: 2026-02-09 · Created: 2019-10-03
2. Security, Protecting PHI using the Zoom HIPAA Compliant Portal
   Updated: 2026-02-09 · Created: 2020-04-07
3. AITS - Service Desk - Customer Service - How to Deal With Difficult Customers
   Updated: 2026-02-09 · Created: 2024-07-24
4. AITS - Service Desk - Kahua - Vendor Login
   Updated: 2026-02-09 · Created: 2024-07-17
5. AITS - Service Desk - Banner Self-Service - Error: 'Invalid username/password; Logon denied.'
   Updated: 2026-02-09 · Created: 2024-03-21
6. AITS - Service Desk - My-UI-Financials - Access and Questions
   Updated: 2026-02-09 · Created: 2023-08-03
7. AITS - Service Desk - Library - Campus Library Resources
   Updated: 2026-02-09 · Created: 2023-07-11
8. AITS - Service Desk - 2FA/DUO - Enroll a New Phone/Number
   Updated: 2026-02-09 · Created: 2023-06-13
9. AITS - Service Desk - System Status Page - End User Guide
   Updated: 2026-02-09 · Created: 2023-01-19
10. AITS - Service Desk - AITS VPN - Default 2FA/DUO Device for VPN
    Updated: 2026-02-09 · Created: 2022-07-05
11. AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Windows) [Campus login required]
    Updated: 2026-02-09 · Created: 2021-09-22
12. AITS - Service Desk - AITS VPN - 2FA/Duo Connections Overview [Campus login required]
    Updated: 2026-02-09 · Created: 2021-09-21
13. AITS - Service Desk - AITS VPN - SSTP 2FA/Duo Push Connection (Windows) [Campus login required]
    Updated: 2026-02-09 · Created: 2021-09-17
14. AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Mac) [Campus login required]
    Updated: 2026-02-09 · Created: 2021-08-30
15. AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Windows) [Campus login required]
    Updated: 2026-02-09 · Created: 2021-08-30
16. AITS - Service Desk - Teams and Zoom - Resources for System Office Employees [Campus login required]
    Updated: 2026-02-09 · Created: 2021-08-26
17. AITS - Service Desk - AITS VPN - VPN Password Update
    Updated: 2026-02-09 · Created: 2021-08-17
18. AITS - Service Desk - Engaging Our Services
    Updated: 2026-02-09 · Created: 2021-08-13
19. AITS - Service Desk - UIC Open Course Seat Notification Application [Campus login required]
    Updated: 2026-02-09 · Created: 2020-12-23
20. AITS - KB Admin - KnowledgeBase - What happens when a KB document expires?
    Updated: 2026-02-09 · Created: 2020-08-18

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