University of Illinois Unified Knowledgebase

Most Popular Answers

1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
3. Clearing Browser Cache and Cookies
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
5. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
6. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
7. Internet Explorer 8 (Win) - Clearing Cache and Cookies
8. Excel - How to Merge Cells
9. Oracle - How to Change Your Oracle Database Password
10. Windows XP - Finding the IP Number and MAC Address of a Network Card
11. Verifying that a Private Key Matches a Certificate
12. Chrome (Win) - Clearing Cache and Cookies
13. Active Directory, How to tell if your computer is joined to an Active Directory
14. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
15. How do I connect to a network drive or file share?
16. Skype for Business, Communicate with Skype Users
17. Chrome (Mac) - Clearing Cache and Cookies
18. Office 365, Email, Your Email Address and the Email Redirection
19. Edge (Win) - Clearing Cache and Cookies
20. Security, How to disable AirDrop on OS X computers
21. Office 365, Gmail, Email, Where do I log in?
22. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
23. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
24. Training, Lynda.com Online Training
25. Networking, Firewall, Vulnerable Networking Ports Blocked
26. iOS - Clearing Saved Passwords
27. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
28. Skype for Business, Adding a Delegate
29. U of I Box, Service
30. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
31. Internet Explorer 7 (Win) - Clearing Cache and Cookies
32. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
33. iOS - Clearing Cache and Cookies
34. Email, Spam Control, FAQ
35. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
36. Cloud, Cloud-based storage solutions for campus
37. Skype for Business - Presenting from Webcam
38. Illinois Campus Cluster access for ACES Researchers
39. Technology Enhanced Classrooms, Building List
40. Skype for Business, Block and Unblock People
41. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
42. VPN, CISCO AnyConnect, Failed to load preferences error message
43. VPN, CISCO AnyConnect, Uninstalling on a Mac
44. Web Printing from your Personal Computer
45. Opera (Win) - Clearing Cache and Cookies
46. VPN - Accessing and connecting from each university location
47. Skype for Business, Setting Options for Skype Meetings using Outlook
48. VPN, CISCO AnyConnect, Linux
49. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
50. Learn@Illinois Moodle - Using i>clicker for Students