Most Popular Answers

1. AITS Service Desk - Contacting Us
2. Technology Services Endpoint Services (EPS) Portal
3. Clearing Browser Cache and Cookies
4. Office 365, Gmail, Email, Exchange, Where do I log in?
5. University Bursar - When and how can I access my IRS Form 1098-T?
6. University Bursar - How do I access my IRS Form 1098-T for a prior year?
7. Chrome (Win) - Clearing Cache and Cookies
8. Active Directory, How to tell if your computer is joined to an Active Directory
9. Learn@Illinois Moodle - Student - Updating your Profile
10. University Bursar - When are the Payment Plan enrollment deadlines?
11. Zoom, Logging In
12. How to add a DNS Suffix
13. VPN, CISCO AnyConnect, Installation Instructions Splash Page
14. Disable IPv6 on a Windows 10 Computer
15. How do I connect to a network drive or file share?
16. University Bursar - How do I pay my University bill?
17. Oracle - How do you change your Oracle database password?
18. Outlook 365, Shortcut Keys for Operating Microsoft Outlook
19. Canvas, Start Page
20. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
21. Mac OS, How to rename computer via scutil
22. Chrome (Mac) - Clearing Cache and Cookies
23. How to find a computer's name
24. Technology Services Wi-Fi Help Portal Page - Start Here
25. Fujitsu Scansnap Scanner Not Scanning Troubleshooting
26. University Bursar - How do I sign up an Authorized Payer?
27. Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies
28. Learn@Illinois Moodle - Student - Viewing Grades
29. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
30. 2FA - Getting started with Duo
31. University Bursar - How do I access my student account?
32. Outlook (Windows) - How to Add Additional Mailboxes
33. WebStore, How to install software from an ISO file.
34. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10, 11
35. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
36. Forms, 1098-T
37. Email, Spam Control, URL defense re-writing frequently asked questions
38. Edge (Win) - Clearing Cache and Cookies
39. University Bursar - How do I set up an authorized proxy to view my Form 1098-T?
40. Email, How to set up email forwarding
41. Web Browsers - Popup Blockers
42. 2FA, Installing the Duo Mobile app
43. Passwords, Credential Manager and Keychain Editing
44. Where are the instructions for connecting to my campus VPN?
45. Firefox 57+ (Win) - Clearing Cache and Cookies
46. VPN, CISCO AnyConnect, Linux
47. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
48. University Bursar - How do I enroll in direct deposit?
49. University Bursar - Who receives an IRS Form 1098-T?
50. How to Add a Second Outlook Account (macOS)
51. Enterprise Applications - Error: VPN is required
52. Windows XP - Finding the IP Number and MAC Address of a Network Card
53. cPanel, My web site isn't displaying
54. EWS, Remote Access
55. 2FA, Adding a Device to Duo
56. Microsoft 365, How do I undo the "Allow my organization to manage my device" setting?
57. University of Illinois System - Unable to log into Enterprise with NetID/password
58. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
59. Safari (Win) - Clearing Cache and Cookies
60. NetID Center, How do I change my NetID Password?