Most Popular Answers

1. Clearing Browser Cache and Cookies
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
3. Illinois Compass 2g, SafeAssign
4. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
5. Active Directory, How to tell if your computer is joined to an Active Directory
6. Oracle - How do you change your Oracle database password?
7. How do I connect to a network drive or file share?
8. Zoom, Pro vs Basic Accounts
9. How do I use the Raise Hand feature in Webex?
10. How do I update my Zoom client to the latest version?
11. How can I find my IP address and MAC address on a Windows computer?
12. Chrome (Win) - Clearing Cache and Cookies
13. Illinois Compass 2g, Direct Submit
14. Edge (Win) - Clearing Cache and Cookies
15. How do I access my.UIC portal?
16. Skype for Business, Communicate with Skype Users
17. VPN, CISCO AnyConnect, Linux
18. What are some best practices for using Zoom for meetings?
19. How can I recover a deleted item in Outlook?
20. Zoom, Only Authenticated Users Can Join Meetings
21. How can I check my UIC email?
22. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
23. VPN, CISCO AnyConnect, Failed to load preferences error message
24. Skype for Business, Adding a Delegate
25. Shortcut Keys for Operating Microsoft Outlook 365
26. Passwords, Credential Manager and Keychain Editing
27. Chrome (Mac) - Clearing Cache and Cookies
28. Office 365, Gmail, Email, Exchange, Where do I log in?
29. Where are the instructions for connecting to my campus VPN?
30. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
31. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
32. Internet Explorer 8 (Win) - Clearing Cache and Cookies
33. Webinars and Workshops Calendar
34. Email, How to set up email redirection
35. Verifying that a Private Key Matches a Certificate
36. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
37. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
38. cPanel, How to use Python on cPanel
39. Excel - How to Merge Cells
40. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
41. What are some common problems about using Zoom?
42. Office 365, Email, Exchange, Mobile Devices with Exchange
43. How do I configure Breakout Rooms in Zoom?
44. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
45. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
46. VPN, CISCO AnyConnect, Uninstalling on a Mac
47. iOS - Clearing Saved Passwords
48. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
49. Firefox 57+ (Win) - Clearing Cache and Cookies
50. AITS Service Desk - Contacting Us
51. Networking, Firewall, Vulnerable Networking Ports Blocked
52. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
53. Security, How to disable AirDrop on OS X computers
54. How to check your Junk Email Folder in Outlook
55. How do I log in to the UIC VPN?
56. Internet Explorer 7 (Win) - Clearing Cache and Cookies
57. Office 365, Email, Configuring the Outlook App for Android and iOS
58. VPN, Connection issues when connecting over IPv6
59. Web Browsers - Popup Blockers
60. Skype for Business, Block and Unblock People
61. Firefox 21+ (Mac) - Clearing Cache and Cookies
62. iOS - Clearing Cache and Cookies
63. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
64. Office 365, Email, Exchange, Outlook synchronization permission error
65. How do I install and use UIC VPN on Windows?
66. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
67. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
68. U of I Box, Service
69. Networking, Remote Desktop Gateway Service
70. What are UIC's accessibility resources?