University of Illinois Unified Knowledgebase

Most Popular Answers

1. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
3. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
4. Windows XP - Finding the IP Number and MAC Address of a Network Card
5. Clearing Browser Cache and Cookies
6. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
7. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
8. Internet Explorer 8 (Win) - Clearing Cache and Cookies
9. Excel - How to Merge Cells
10. Chrome (Win) - Clearing Cache and Cookies
11. How do I connect to a network drive or file share?
12. Active Directory, How to tell if your computer is joined to an Active Directory
13. Chrome (Mac) - Clearing Cache and Cookies
14. Training, Lynda.com Online Training
15. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
16. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
17. Security, How to disable AirDrop on OS X computers
18. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
19. Outlook 2010 and 2013 Calendar Features
20. iOS - Clearing Saved Passwords
21. iOS - Clearing Cache and Cookies
22. Internet Explorer 7 (Win) - Clearing Cache and Cookies
23. Skype for Business, Communicate with Skype Users
24. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
25. Networking, Wireless, IllinoisNet_Guest, How to register your device for IllinoisNet_Guest
26. Endpoint Services, SCCM, Installing SCEP or Windows Defender
27. U of I Box, Service
28. Edge (Win) - Clearing Cache and Cookies
29. Skype for Business, Adding a Delegate
30. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
31. Email, Your Email Address and the Email Redirection
32. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
33. VPN, CISCO AnyConnect, Linux
34. Email, Google Apps @ Illinois, Setting Up IMAP on Desktop Email Client
35. Email, Google Apps @ Illinois Accounts
36. Kaltura 3rd party cookies
37. Firefox 21+ (Mac) - Clearing Cache and Cookies
38. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
39. VPN - Accessing and connecting from each university location
40. Email, Exchange, Mobile Devices with Exchange
41. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
42. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
43. Tableau - Embedding Dashboards in Websites Using Tableau Service Account
44. Networking, Firewall, Vulnerable Networking Ports Blocked
45. Webhosting - cPanel on Linux
46. Technology Enhanced Classrooms, Building List
47. Endpoint Services, SCCM, BitLocker Full Disk Encryption, Setting up on Windows
48. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
49. Opera (Win) - Clearing Cache and Cookies
50. Skype for Business, Block and Unblock People
51. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
52. Networking, Wireless, Setup IllinoisNet using IllinoisNet_Guest on iOS
53. EWS Labs, Remote Access, Connecting to Citrix From a Mac
54. How do I map a printer?
55. WebStore, SAP2000 Error #17, License Not Found
56. Technology Services Printing, Overview
57. Shibboleth, Protecting Your Applications with Shibboleth
58. VPN, CISCO AnyConnect, Failed to load preferences error message
59. Networking, Wireless, How to manually set up IllinoisNet on the Android OS
60. Learn@Illinois Moodle - Using i>clicker for Students
61. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
62. Banner - (9) FAQs
63. Safari (Win) - Clearing Cache and Cookies
64. Amazon Web Services, VPC Guide for Illinois
65. Skype for Business, USB and IP Phones
66. Skype for Business, Graduate Students
67. Skype for Business, Discover Skype for Business
68. Webstore, Adobe Enterprise Sign In
69. SharePoint - Unable to delete a locked or checked out document
70. Blackboard Collaborate, Powerpoint presentation will not load to Whiteboard