University of Illinois Unified Knowledgebase

Most Popular Answers

1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
3. Clearing Browser Cache and Cookies
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
5. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
6. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
7. Internet Explorer 8 (Win) - Clearing Cache and Cookies
8. Excel - How to Merge Cells
9. Oracle - How to Change Your Oracle Database Password
10. Windows XP - Finding the IP Number and MAC Address of a Network Card
11. Verifying that a Private Key Matches a Certificate
12. Chrome (Win) - Clearing Cache and Cookies
13. Active Directory, How to tell if your computer is joined to an Active Directory
14. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
15. How do I connect to a network drive or file share?
16. Skype for Business, Communicate with Skype Users
17. Chrome (Mac) - Clearing Cache and Cookies
18. Office 365, Email, Your Email Address and the Email Redirection
19. Edge (Win) - Clearing Cache and Cookies
20. Security, How to disable AirDrop on OS X computers
21. Office 365, Gmail, Email, Where do I log in?
22. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
23. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
24. Training, Lynda.com Online Training
25. Networking, Firewall, Vulnerable Networking Ports Blocked
26. iOS - Clearing Saved Passwords
27. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
28. Skype for Business, Adding a Delegate
29. U of I Box, Service
30. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
31. Internet Explorer 7 (Win) - Clearing Cache and Cookies
32. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
33. Email, Spam Control, FAQ
34. iOS - Clearing Cache and Cookies
35. Cloud, Cloud-based storage solutions for campus
36. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
37. Skype for Business - Presenting from Webcam
38. Technology Enhanced Classrooms, Building List
39. Illinois Campus Cluster access for ACES Researchers
40. Skype for Business, Block and Unblock People
41. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
42. VPN, CISCO AnyConnect, Failed to load preferences error message
43. VPN, CISCO AnyConnect, Uninstalling on a Mac
44. Web Printing from your Personal Computer
45. Opera (Win) - Clearing Cache and Cookies
46. VPN - Accessing and connecting from each university location
47. Learn@Illinois Moodle - Using i>clicker for Students
48. Skype for Business, Setting Options for Skype Meetings using Outlook
49. VPN, CISCO AnyConnect, Linux
50. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
51. Firefox 21+ (Mac) - Clearing Cache and Cookies
52. Safari (Win) - Clearing Cache and Cookies
53. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
54. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
55. Chrome (Win) - Clearing Saved Passwords and Form Data
56. Skype for Business, Minimum Client Versions Required
57. Endpoint Services, SCCM, Installing SCEP or Windows Defender
58. How do I install and use UIC VPN on Windows?
59. How do I host an audio-only Webex meeting?
60. Social Media Analytics, Requesting Access
61. Passwords, Credential Manager and Keychain Editing
62. Office 365, Email, Exchange, Mobile Devices with Exchange
63. Email, Spam Control, URL defense, re-writing
64. EWS Labs, Remote Access, Connecting to Citrix From a Mac
65. SharePoint - Unable to delete a locked or checked out document
66. Personal Computer Requirements
67. Skype for Business, Mac Installation
68. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
69. Identity Management, What is my NetID?
70. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
71. Webstore, Adobe Enterprise Sign In
72. Skype for Business, Dialing international
73. ATLAS Reporting - Glossary for First-Year Retention Study of LAS New Freshmen
74. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
75. EWS Labs, Printing, Printing to an EWS printer with your own computer
76. Android (Jellybean) - Clearing Cache and Cookies
77. Technology Services Wi-Fi Help Portal Page - Start Here
78. Why do I see an "external recipients" alert when sending an email to someone in the Outlook mobile app?
79. College of FAA: Technology Services at FAA Staff Directory
80. How do I map a printer?