University of Illinois Unified Knowledgebase

Most Popular Answers

1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
3. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
4. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
5. Clearing Browser Cache and Cookies
6. Windows XP - Finding the IP Number and MAC Address of a Network Card
7. Excel - How to Merge Cells
8. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
9. Oracle - How to Change Your Oracle Database Password
10. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
11. Active Directory, How to tell if your computer is joined to an Active Directory
12. Verifying that a Private Key Matches a Certificate
13. Internet Explorer 8 (Win) - Clearing Cache and Cookies
14. Chrome (Win) - Clearing Cache and Cookies
15. Office 365, Email, Your Email Address and the Email Redirection
16. How do I connect to a network drive or file share?
17. Chrome (Mac) - Clearing Cache and Cookies
18. Security, How to disable AirDrop on OS X computers
19. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
20. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
21. Skype for Business, Communicate with Skype Users
22. Edge (Win) - Clearing Cache and Cookies
23. iOS - Clearing Saved Passwords
24. Internet Explorer 7 (Win) - Clearing Cache and Cookies
25. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
26. Endpoint Services, SCCM, BitLocker Full Disk Encryption, Setting up on Windows
27. Office 365, Gmail, Email, Where do I log in?
28. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
29. Networking, Firewall, Vulnerable Networking Ports Blocked
30. Training, Lynda.com Online Training
31. Networking, Node Map
32. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
33. iOS - Clearing Cache and Cookies
34. Illinois Compass 2g, Direct Submit
35. Learn@Illinois Moodle - Using i>clicker for Students
36. EWS Labs, Remote Access, Connecting to Citrix From a Mac
37. Skype for Business, Block and Unblock People
38. Webhosting - cPanel on Linux
39. U of I Box, Service
40. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
41. cPanel, How to get a custom domain
42. Office 365, Email, Exchange, Mobile Devices with Exchange
43. VPN - Accessing and connecting from each university location
44. Tableau - Embedding Dashboards in Websites Using Tableau Service Account
45. Web Services, Short URL
46. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
47. Opera (Win) - Clearing Cache and Cookies
48. Chrome (Win) - Clearing Saved Passwords and Form Data
49. Technology Services Printing, Overview
50. Illinois Campus Cluster access for ACES Researchers
51. VPN, CISCO AnyConnect, Linux
52. Safari (Win) - Clearing Cache and Cookies
53. Firefox 21+ (Mac) - Clearing Cache and Cookies
54. Email, Spam Control, URL defense, re-writing
55. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
56. Guests, Requesting a Long Term (sponsored) Guest NetID
57. Technology Enhanced Classrooms, Building List
58. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
59. ATLAS Reporting - Glossary for First-Year Retention Study of LAS New Freshmen
60. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
61. Installing and using UIC VPN on Windows
62. Skype for Business, Discover Skype for Business
63. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
64. VPN, CISCO AnyConnect, Uninstalling on a Mac
65. How to schedule and start Webex meetings on behalf of someone else
66. Firefox (Win) - Clearing Saved Passwords and Form Data
67. Installing and using UIC VPN on iOS
68. Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad
69. Endpoint Services, SCCM, Installing SCEP or Windows Defender
70. SharePoint - Unable to delete a locked or checked out document
71. Amazon Web Services, VPC Guide for Illinois
72. VPN, CISCO AnyConnect, Failed to load preferences error message
73. Web Hosting, Comparing current solutions available on campus
74. Cloud, Cloud-based storage solutions for campus
75. Kaltura 3rd party cookies
76. VPN, CISCO AnyConnect, Installing the Cisco AnyConnect VPN on Android, Kindle, Chromebook
77. Skype for Business - Presenting from Webcam
78. University of Illinois System - Unable to log into Enterprise with NetID/password
79. Firefox 57+ (Win) - Clearing Cache and Cookies
80. Passwords, Credential Manager and Keychain Editing