University of Illinois Unified Knowledgebase

Most Popular Answers

1. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
3. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
4. Clearing Browser Cache and Cookies
5. Windows XP - Finding the IP Number and MAC Address of a Network Card
6. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
7. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
8. Internet Explorer 8 (Win) - Clearing Cache and Cookies
9. Excel - How to Merge Cells
10. Chrome (Win) - Clearing Cache and Cookies
11. How do I connect to a network drive or file share?
12. Active Directory, How to tell if your computer is joined to an Active Directory
13. Chrome (Mac) - Clearing Cache and Cookies
14. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
15. Training, Lynda.com Online Training
16. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
17. Security, How to disable AirDrop on OS X computers
18. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
19. Outlook 2010 and 2013 Calendar Features
20. iOS - Clearing Saved Passwords
21. Internet Explorer 7 (Win) - Clearing Cache and Cookies
22. Skype for Business, Communicate with Skype Users
23. iOS - Clearing Cache and Cookies
24. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
25. Endpoint Services, SCCM, Installing SCEP or Windows Defender
26. Skype for Business, Adding a Delegate
27. U of I Box, Service
28. Networking, Wireless, IllinoisNet_Guest, How to register your device for IllinoisNet_Guest
29. Edge (Win) - Clearing Cache and Cookies
30. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
31. Email, Your Email Address and the Email Redirection
32. Email, Google Apps @ Illinois Accounts
33. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
34. Kaltura 3rd party cookies
35. Email, Exchange, Mobile Devices with Exchange
36. VPN, CISCO AnyConnect, Linux
37. Email, Google Apps @ Illinois, Setting Up IMAP on Desktop Email Client
38. VPN - Accessing and connecting from each university location
39. Firefox 21+ (Mac) - Clearing Cache and Cookies
40. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
41. Tableau - Embedding Dashboards in Websites Using Tableau Service Account
42. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
43. Endpoint Services, SCCM, BitLocker Full Disk Encryption, Setting up on Windows
44. Networking, Wireless, Setup IllinoisNet using IllinoisNet_Guest on iOS
45. Opera (Win) - Clearing Cache and Cookies
46. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
47. EWS Labs, Remote Access, Connecting to Citrix From a Mac
48. Webhosting - cPanel on Linux
49. Technology Enhanced Classrooms, Building List
50. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
51. Skype for Business, Block and Unblock People
52. Networking, Firewall, Vulnerable Networking Ports Blocked
53. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
54. Banner - (9) FAQs
55. VPN, CISCO AnyConnect, Failed to load preferences error message
56. Amazon Web Services, VPC Guide for Illinois
57. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
58. Shibboleth, Protecting Your Applications with Shibboleth
59. How do I map a printer?
60. Safari (Win) - Clearing Cache and Cookies
61. Technology Services Printing, Overview
62. WebStore, SAP2000 Error #17, License Not Found
63. Office 365, Gmail, Email, Where do I log in?
64. Blackboard Collaborate, Powerpoint presentation will not load to Whiteboard
65. Learn@Illinois Moodle - Using i>clicker for Students
66. EWS Labs, Printing, Printing to an EWS printer with your own computer
67. Networking, Wireless, How to manually set up IllinoisNet on the Android OS
68. Webstore, Adobe Enterprise Sign In
69. Skype for Business, USB and IP Phones
70. Illinois Campus Cluster access for ACES Researchers
71. SharePoint - Unable to delete a locked or checked out document
72. Skype for Business, Setting Options for Skype Meetings using Outlook
73. Email, Spam Control, URL defense, re-writing
74. Chrome (Win) - Clearing Saved Passwords and Form Data
75. Safari 5 (Mac) - Clearing Cache and Cookies
76. Email, Spam Control, FAQ
77. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
78. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
79. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
80. VPN, CISCO AnyConnect, Uninstalling on a Mac