Most Popular Answers

  1. Clearing Browser Cache and Cookies
  2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  3. Illinois Compass 2g, SafeAssign
  4. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  5. Active Directory, How to tell if your computer is joined to an Active Directory
  6. Oracle - How do you change your Oracle database password?
  7. How do I connect to a network drive or file share?
  8. Zoom, Pro vs Basic Accounts
  9. How do I use the Raise Hand feature in Webex?
  10. How do I update my Zoom client to the latest version?
  11. How can I find my IP address and MAC address on a Windows computer?
  12. Chrome (Win) - Clearing Cache and Cookies
  13. Illinois Compass 2g, Direct Submit
  14. Edge (Win) - Clearing Cache and Cookies
  15. How do I access my.UIC portal?
  16. Skype for Business, Communicate with Skype Users
  17. VPN, CISCO AnyConnect, Linux
  18. What are some best practices for using Zoom for meetings?
  19. How can I recover a deleted item in Outlook?
  20. Zoom, Only Authenticated Users Can Join Meetings
  21. How can I check my UIC email?
  22. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  23. VPN, CISCO AnyConnect, Failed to load preferences error message
  24. Skype for Business, Adding a Delegate
  25. Shortcut Keys for Operating Microsoft Outlook 365
  26. Passwords, Credential Manager and Keychain Editing
  27. Chrome (Mac) - Clearing Cache and Cookies
  28. Office 365, Gmail, Email, Exchange, Where do I log in?
  29. Where are the instructions for connecting to my campus VPN?
  30. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  31. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  32. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  33. Webinars and Workshops Calendar
  34. Email, How to set up email redirection
  35. Verifying that a Private Key Matches a Certificate
  36. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  37. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  38. cPanel, How to use Python on cPanel
  39. Excel - How to Merge Cells
  40. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  41. What are some common problems about using Zoom?
  42. Office 365, Email, Exchange, Mobile Devices with Exchange
  43. How do I configure Breakout Rooms in Zoom?
  44. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  45. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  46. iOS - Clearing Saved Passwords
  47. VPN, CISCO AnyConnect, Uninstalling on a Mac
  48. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  49. Firefox 57+ (Win) - Clearing Cache and Cookies
  50. AITS Service Desk - Contacting Us
  51. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  52. Networking, Firewall, Vulnerable Networking Ports Blocked
  53. Security, How to disable AirDrop on OS X computers
  54. How to check your Junk Email Folder in Outlook
  55. How do I log in to the UIC VPN?
  56. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  57. Office 365, Email, Configuring the Outlook App for Android and iOS
  58. Skype for Business, Block and Unblock People
  59. VPN, Connection issues when connecting over IPv6
  60. Web Browsers - Popup Blockers
  61. Firefox 21+ (Mac) - Clearing Cache and Cookies
  62. iOS - Clearing Cache and Cookies
  63. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  64. Office 365, Email, Exchange, Outlook synchronization permission error
  65. How do I install and use UIC VPN on Windows?
  66. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  67. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  68. U of I Box, Service
  69. Networking, Remote Desktop Gateway Service
  70. What are UIC's accessibility resources?
  71. Endpoint Services, SCCM, Installing SCEP or Windows Defender
  72. KnowledgeBase Search Tips
  73. VPN, CISCO AnyConnect, About VPN Profiles
  74. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  75. cPanel, "An installation already exists" error
  76. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  77. Skype for Business, Setting Options for Skype Meetings using Outlook
  78. Kaltura, Using Playlists
  79. cPanel, My web site isn't displaying
  80. How do I access a shared Exchange mailbox?

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