Most Popular Answers

1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
3. Clearing Browser Cache and Cookies
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
5. Excel - How to Merge Cells
6. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
7. Oracle - How to Change Your Oracle Database Password
8. How do I connect to a network drive or file share?
9. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
10. Edge (Win) - Clearing Cache and Cookies
11. Active Directory, How to tell if your computer is joined to an Active Directory
12. Verifying that a Private Key Matches a Certificate
13. Chrome (Win) - Clearing Cache and Cookies
14. Chrome (Mac) - Clearing Cache and Cookies
15. Internet Explorer 8 (Win) - Clearing Cache and Cookies
16. Windows XP - Finding the IP Number and MAC Address of a Network Card
17. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
18. How can I check my UIC email?
19. Skype for Business, Adding a Delegate
20. How do I access my.UIC portal?
21. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
22. Security, How to disable AirDrop on OS X computers
23. VPN, CISCO AnyConnect, Uninstalling on a Mac
24. How can I find my IP address and MAC address on a Windows computer?
25. iOS - Clearing Saved Passwords
26. iOS - Clearing Cache and Cookies
27. Skype for Business, Communicate with Skype Users
28. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
29. VPN, CISCO AnyConnect, Linux
30. Internet Explorer 7 (Win) - Clearing Cache and Cookies
31. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
32. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
33. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
34. Office 365, Gmail, Email, Exchange, Where do I log in?
35. VPN - Accessing and connecting from each university location
36. Illinois Compass 2g, Direct Submit
37. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
38. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
39. Kaltura 3rd party cookies
40. Opera (Win) - Clearing Cache and Cookies
41. Passwords, Credential Manager and Keychain Editing
42. Web Services, Short URL
43. Chrome (Mac) - Using the Popup Blocker
44. Email, How to set up email redirection
45. Illinois Compass 2g, Viewing the course roster
46. Firefox 57+ (Win) - Clearing Cache and Cookies
47. Firefox 21+ (Mac) - Clearing Cache and Cookies
48. Skype for Business, Block and Unblock People
49. How can I recover a deleted item in Outlook?
50. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
51. Safari (Win) - Clearing Cache and Cookies
52. How do I connect to Unix safely?
53. How do I access Exchange Outlook Web App (OWA)?
54. Illinois Compass 2g, SafeAssign
55. Are there instructions for Jamf?
56. Endpoint Services, SCCM, Installing SCEP or Windows Defender
57. SharePoint - Unable to delete a locked or checked out document
58. Shortcut Keys for Operating Microsoft Outlook 365
59. NetID Center, How do I change my NetID Password?
60. How long does it take to receive a SafeAssign report?
61. Networking, Firewall, Vulnerable Networking Ports Blocked
62. VPN, CISCO AnyConnect, Failed to load preferences error message
63. How do I access a shared Exchange mailbox?
64. AITS Service Desk - Contacting Us
65. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
66. Technology Services Wi-Fi Help Portal Page - Start Here
67. Email, Spam Control, FAQ
68. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
69. How do I connect to UIC-WiFi using Android?
70. Where can I print using Wepa?
71. Android (Jellybean) - Clearing Cache and Cookies
72. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
73. What are UIC's accessibility resources?
74. Office 365, Email, Exchange, Mobile Devices with Exchange
75. Android (Jellybean) - Clearing Saved Passwords and Form Data
76. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
77. How Do I Import Google Calendar to Outlook/Exchange Online?
78. Learn@Illinois Moodle - Student - Embedding Audio or Video from Illinois Media Space
79. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
80. U of I Box, Service
81. How do I schedule and start Webex meetings on behalf of someone else?
82. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
83. How to check your Junk Email Folder in Outlook
84. How do I map a printer?
85. cPanel, How to use Python on cPanel
86. Skype for Business, Setting Options for Skype Meetings using Outlook
87. KnowledgeBase Search Tips
88. Chrome (Win) - Clearing Saved Passwords and Form Data
89. How do I set an out of office auto reply?
90. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook