Most Popular Answers

1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
3. Edge (Win) - Clearing Cache and Cookies
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
5. Clearing Browser Cache and Cookies
6. Excel - How to Merge Cells
7. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
8. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
9. Oracle - How to Change Your Oracle Database Password
10. How do I connect to a network drive or file share?
11. Active Directory, How to tell if your computer is joined to an Active Directory
12. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
13. Chrome (Mac) - Clearing Cache and Cookies
14. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
15. Verifying that a Private Key Matches a Certificate
16. Chrome (Win) - Clearing Cache and Cookies
17. Windows XP - Finding the IP Number and MAC Address of a Network Card
18. Illinois Compass 2g, Direct Submit
19. Illinois Compass 2g, i>clicker
20. How can I find my IP address and MAC address on a Windows computer?
21. Illinois Compass 2g, Course Menu
22. Security, How to disable AirDrop on OS X computers
23. Internet Explorer 8 (Win) - Clearing Cache and Cookies
24. How do I access my.UIC portal?
25. iOS - Clearing Saved Passwords
26. Web Browsers - Popup Blockers
27. Cloud Dashboard, Overview
28. Office 365, Gmail, Email, Exchange, Where do I log in?
29. Skype for Business, Adding a Delegate
30. VPN, CISCO AnyConnect, Linux
31. iOS - Clearing Cache and Cookies
32. VPN, CISCO AnyConnect, Uninstalling on a Mac
33. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
34. Illinois Compass 2g, SafeAssign
35. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
36. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
37. How can I check my UIC email?
38. Learn@Illinois Moodle - Using SafeAssign Compass 2g Assignments in Moodle
39. Skype for Business, Communicate with Skype Users
40. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
41. U of I Box, Service
42. Chrome (Mac) - Using the Popup Blocker
43. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
44. Email, How to set up email redirection
45. Internet Explorer 7 (Win) - Clearing Cache and Cookies
46. Illinois Compass 2g, Viewing the course roster
47. Technology Services Wi-Fi Help Portal Page - Start Here
48. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
49. NetID Center, How do I change my NetID Password?
50. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
51. Opera (Win) - Clearing Cache and Cookies
52. Office 365, Email, Exchange, Mobile Devices with Exchange
53. Shortcut Keys for Operating Microsoft Outlook 365
54. Skype for Business, Block and Unblock People
55. How can I recover a deleted item in Outlook?
56. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
57. Access Email and Calendar Off Campus
58. Illinois Compass 2g, Grade Center
59. Endpoint Services, SCCM, Installing SCEP or Windows Defender
60. How do I map a printer?
61. How do I connect to Unix safely?
62. University of Illinois System - Unable to log into Enterprise with NetID/password
63. Technology Services, Paying For Printing
64. Passwords, Credential Manager and Keychain Editing
65. Firefox 57+ (Win) - Clearing Cache and Cookies
66. Firefox 21+ (Mac) - Clearing Cache and Cookies
67. How Do I Import Google Calendar to Outlook/Exchange Online?
68. How do I access Exchange Outlook Web App (OWA)?
69. Web Services, Short URL
70. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
71. How to check your Junk Email Folder in Outlook
72. Skype for Business, General Information
73. Learn@Illinois Moodle - Using i>clicker for Students
74. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
75. EWS Labs, Remote Access, Connecting to Citrix From a Mac
76. How do I create a calendar for a Google Group?
77. How do I schedule and start Webex meetings on behalf of someone else?
78. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
79. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
80. Where are the instructions for connecting to my campus VPN?
81. Networking, Firewall, Vulnerable Networking Ports Blocked
82. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
83. Safari (Win) - Clearing Cache and Cookies
84. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
85. VPN, CISCO AnyConnect, Failed to load preferences error message
86. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
87. How do I set up the My Devices Portal?
88. Cloud Dashboard, Support Resources
89. Android (Jellybean) - Clearing Cache and Cookies
90. How do I set an out of office auto reply?