Most Popular Answers

  1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  2. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  3. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  4. Clearing Browser Cache and Cookies
  5. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  6. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  7. Excel - How to Merge Cells
  8. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  9. Oracle - How to Change Your Oracle Database Password
  10. Active Directory, How to tell if your computer is joined to an Active Directory
  11. Verifying that a Private Key Matches a Certificate
  12. Windows XP - Finding the IP Number and MAC Address of a Network Card
  13. Edge (Win) - Clearing Cache and Cookies
  14. How do I connect to a network drive or file share?
  15. Chrome (Win) - Clearing Cache and Cookies
  16. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  17. Chrome (Mac) - Clearing Cache and Cookies
  18. Security, How to disable AirDrop on OS X computers
  19. Office 365, Email, Your Email Address and the Email Redirection
  20. iOS - Clearing Saved Passwords
  21. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  22. Skype for Business, Communicate with Skype Users
  23. Skype for Business, Adding a Delegate
  24. Office 365, Gmail, Email, Exchange, Where do I log in?
  25. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  26. iOS - Clearing Cache and Cookies
  27. Technology Enhanced Classrooms, Building List
  28. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  29. U of I Box, Service
  30. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  31. Cloud, Cloud-based storage solutions for campus
  32. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  33. VPN, CISCO AnyConnect, Linux
  34. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  35. Identity Management, Leaving Campus for Faculty and Staff
  36. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  37. Endpoint Services, SCCM, Installing SCEP or Windows Defender
  38. Training, Lynda.com Online Training
  39. Networking, Firewall, Vulnerable Networking Ports Blocked
  40. Office 365, Email, Exchange, Mobile Devices with Exchange
  41. Firefox 21+ (Mac) - Clearing Cache and Cookies
  42. VPN, CISCO AnyConnect, Uninstalling on a Mac
  43. Kaltura 3rd party cookies
  44. VPN - Accessing and connecting from each university location
  45. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  46. VPN, CISCO AnyConnect, Failed to load preferences error message
  47. Siebel Center Printers, Copiers, Scanners, Plotters
  48. Safari 5 (Mac) - Clearing Cache and Cookies
  49. How do I host an audio-only Webex meeting?
  50. Technology Services Wi-Fi Help Portal Page - Start Here
  51. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
  52. Web Hosting, Comparing current solutions available on campus
  53. Safari (Win) - Clearing Cache and Cookies
  54. Opera (Win) - Clearing Cache and Cookies
  55. How do I install and use UIC VPN on Windows?
  56. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  57. Skype for Business, Block and Unblock People
  58. Identity Management, What is my NetID?
  59. Personal Computer Requirements
  60. Technology Services, Paying For Printing
  61. Email, Spam Control, FAQ
  62. U of I Box, Leaving the University, Migrating your data
  63. Passwords, Credential Manager and Keychain Editing
  64. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  65. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  66. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  67. EWS Labs, Remote Access, Connecting to Citrix From a Mac
  68. EWS Labs, Remote Access, X-Forwarding for Mac
  69. NetID Change, Procedure for Student, Staff, Faculty
  70. College of FAA: Technology Services at FAA Staff Directory
  71. How do I map a printer?
  72. Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad
  73. Chrome (Win) - Clearing Saved Passwords and Form Data
  74. SharePoint - Unable to delete a locked or checked out document
  75. Endpoint Services, Munki, macOS Secure Token
  76. ECHO 360 - Student Guide for Echo 360
  77. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
  78. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  79. Office 365, Email, Exchange, IMAP Email Access to Exchange
  80. University of Illinois System - Unable to log into Enterprise with NetID/password
  81. Illinois Compass 2g, Graduate Academy
  82. Password Manager, How do I change my NetID Password?
  83. Firefox 57+ (Win) - Clearing Cache and Cookies
  84. Skype for Business, Dialing international
  85. Web Printing from your Personal Computer
  86. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
  87. Skype for Business, Mac Installation
  88. AITS Service Desk - Contacting Us
  89. Networking, Remote Desktop Gateway Service
  90. Guests, Requesting a Long Term (sponsored) Guest NetID

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