Most Popular Answers

1. Email, Spam Control, FAQ
2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
3. Excel - How to Merge Cells
4. Skype for Business, Communicate with Skype Users
5. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
6. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
7. Clearing Browser Cache and Cookies
8. How do I connect to a network drive or file share?
9. Zoom, How to protect your sessions
10. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
11. Active Directory, How to tell if your computer is joined to an Active Directory
12. Skype for Business, Adding a Delegate
13. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
14. Where are the instructions for connecting to my campus VPN?
15. Zoom, Pro vs Basic Accounts
16. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
17. How can I find my IP address and MAC address on a Windows computer?
18. How do I access my.UIC portal?
19. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
20. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
21. Chrome (Win) - Clearing Cache and Cookies
22. VPN, CISCO AnyConnect, Failed to load preferences error message
23. Zoom, Getting Started
24. Illinois Compass 2g, Direct Submit
25. VPN, CISCO AnyConnect, Linux
26. How can I check my UIC email?
27. Illinois Compass 2g, Course Menu
28. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
29. Skype for Business - Presenting from Webcam
30. Security, How to disable AirDrop on OS X computers
31. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
32. Zoom, Students, Getting Started
33. How do I install and use UIC VPN on Windows?
34. Chrome (Mac) - Clearing Cache and Cookies
35. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
36. Learn@Illinois Moodle - Student - Updating your Profile
37. How do I get started with Zoom?
38. Zoom, Usage in China
39. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
40. WebStore, Adobe Creative Cloud for Students Temporary Access
41. How to configure Remote Desktop to use the UofI RDP Gateway
42. Illinois Compass 2g, SafeAssign
43. VPN, CISCO AnyConnect, Uninstalling on a Mac
44. How can I recover a deleted item in Outlook?
45. Zoom, Logging In
46. How do I log in to the UIC VPN?
47. Office 365, Gmail, Email, Exchange, Where do I log in?
48. How do I host an audio-only Webex meeting?
49. EWS Labs, Remote access to your EWS Windows home directory
50. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
51. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
52. Passwords, Credential Manager and Keychain Editing
53. How do I schedule and start Webex meetings on behalf of someone else?
54. Networking, Remote Desktop Gateway Service
55. Learn@Illinois Moodle - Using SafeAssign Compass 2g Assignments in Moodle
56. Internet Explorer 8 (Win) - Clearing Cache and Cookies
57. Learn@Illinois Moodle - Student - Logging in to your Course Site
58. Kaltura, Uploading media
59. Windows XP - Finding the IP Number and MAC Address of a Network Card
60. Shortcut Keys for Operating Microsoft Outlook 365
61. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
62. Edge (Win) - Clearing Cache and Cookies
63. U of I Box, Service
64. VPN, CISCO AnyConnect, Installation Instructions Splash Page
65. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
66. Zoom, Meetings vs Webinars
67. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
68. How do I connect to Unix safely?
69. How do I access Exchange Outlook Web App (OWA)?
70. Verifying that a Private Key Matches a Certificate
71. Zoom, Login Steps on Desktop Client for Meetings
72. EWS Labs, Remote Access, Connecting to Citrix From a Mac
73. Email, How to set up email redirection
74. Zoom, Password Protect Previously Scheduled Meetings
75. iOS - Clearing Cache and Cookies
76. What are some best practices for using Zoom for meetings?
77. Illinois Compass 2g, Profiles for Students
78. Skype for Business, Block and Unblock People
79. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
80. Skype for Business, Participate in Online Meetings with Skype for Business Web App
81. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
82. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
83. How do I install and use UIC VPN on MacOS?
84. iOS - Clearing Saved Passwords
85. What is the maximum number of participants in a Webex Meeting?
86. cPanel, How to use Python on cPanel
87. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
88. I am receiving a Login Failed error in AnyConnect, how do I fix this?
89. Forms, 1098-T
90. Kaltura, Using Personal Capture
91. VPN, Connection issues when connecting over IPv6
92. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
93. Echo360 - Downloading Content from a Class
94. VPN, CISCO AnyConnect, Mac OS X Version compatibility
95. How to check your Junk Email Folder in Outlook
96. Web Browsers - Popup Blockers
97. Skype for Business, Setting Options for Skype Meetings using Outlook
98. Online tools, Best practices and FAQs
99. How do I access a shared Exchange mailbox?
100. Access Email and Calendar
101. Skype for Business, Minimum Client Versions Required
102. How do I upload a PowerPoint to Blackboard?
103. U of I Box, Getting Started
104. Internet Explorer 7 (Win) - Clearing Cache and Cookies
105. Illinois Compass 2g, Student turning in a video for an Assignment
106. Zoom, What is Zoom?
107. Kaltura, Integration with Illinois Compass 2g
108. Networking, Remote Desktop Gateway, Mac Client Configuration
109. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
110. Opera (Win) - Clearing Cache and Cookies