Most Popular Answers

1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
3. Clearing Browser Cache and Cookies
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
5. Excel - How to Merge Cells
6. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
7. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
8. Oracle - How to Change Your Oracle Database Password
9. Edge (Win) - Clearing Cache and Cookies
10. Active Directory, How to tell if your computer is joined to an Active Directory
11. Chrome (Mac) - Clearing Cache and Cookies
12. How do I connect to a network drive or file share?
13. Verifying that a Private Key Matches a Certificate
14. Chrome (Win) - Clearing Cache and Cookies
15. How do I access my.UIC portal?
16. Security, How to disable AirDrop on OS X computers
17. Internet Explorer 8 (Win) - Clearing Cache and Cookies
18. How can I check my UIC email?
19. Windows XP - Finding the IP Number and MAC Address of a Network Card
20. iOS - Clearing Cache and Cookies
21. How can I find my IP address and MAC address on a Windows computer?
22. Skype for Business, Communicate with Skype Users
23. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
24. Skype for Business, Adding a Delegate
25. VPN, CISCO AnyConnect, Uninstalling on a Mac
26. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
27. VPN, CISCO AnyConnect, Linux
28. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
29. iOS - Clearing Saved Passwords
30. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
31. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
32. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
33. EWS Labs, Remote Access, Connecting to Citrix From a Mac
34. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
35. Office 365, Gmail, Email, Exchange, Where do I log in?
36. Internet Explorer 7 (Win) - Clearing Cache and Cookies
37. VPN - Accessing and connecting from each university location
38. Chrome (Mac) - Using the Popup Blocker
39. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
40. How do I connect to Unix safely?
41. Records Disposal
42. Skype for Business, Block and Unblock People
43. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
44. Kaltura 3rd party cookies
45. Illinois Compass 2g, Viewing the course roster
46. Opera (Win) - Clearing Cache and Cookies
47. Firefox 21+ (Mac) - Clearing Cache and Cookies
48. Office 365, Email, Your Email Address and the Email Redirection
49. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
50. Passwords, Credential Manager and Keychain Editing
51. VPN, CISCO AnyConnect, Failed to load preferences error message
52. How do I access a shared Exchange mailbox?
53. How can I recover a deleted item in Outlook?
54. How do I access Exchange Outlook Web App (OWA)?
55. Endpoint Services, SCCM, Installing SCEP or Windows Defender
56. SharePoint - Unable to delete a locked or checked out document
57. Firefox 57+ (Win) - Clearing Cache and Cookies
58. Training, Lynda.com Online Training
59. Networking, Remote Desktop Gateway Service
60. Siebel Center Printers, Copiers, Scanners, Plotters
61. Web Services, Short URL
62. How do I connect to UIC-WiFi using Android?
63. Safari (Win) - Clearing Cache and Cookies
64. Mobius View - Home Page
65. Mobius View - Accessing Reports
66. How do I install and use UIC VPN on Windows?
67. University of Illinois System - Unable to log into Enterprise with NetID/password
68. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
69. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
70. Office 365, Email, Exchange, Mobile Devices with Exchange
71. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
72. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
73. Email, Spam Control, FAQ
74. NetID Center, How do I change my NetID Password?
75. Android (Jellybean) - Clearing Cache and Cookies
76. Remote Access to PACS, RaptorMed, Qpulse, SlideHosting, VADDS and Vetstar
77. Networking, Firewall, Vulnerable Networking Ports Blocked
78. AITS Service Desk - Contacting Us
79. EWS Labs, Remote access to your EWS Windows home directory
80. How Do I Import Google Calendar to Outlook/Exchange Online?
81. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
82. Where can I print using Wepa?
83. Office 365, Email, Exchange, Outlook synchronization permission error
84. How do I create a UIC Box account?
85. How do I log in to the UIC VPN?
86. U of I Box, Service
87. How to check your Junk Email Folder in Outlook
88. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
89. Phishing and Spam - What to do with Suspicious Emails
90. How do I set up the My Devices Portal?
91. Technology Services Wi-Fi Help Portal Page - Start Here
92. How do I map a printer?
93. What are UIC's accessibility resources?
94. Android (Jellybean) - Clearing Saved Passwords and Form Data
95. VPN, CISCO AnyConnect, Mac OS X Version compatibility
96. How do I install and use UIC VPN on MacOS?
97. Office 365, Email, Configuring the Outlook App for Android and iOS
98. KB User's Guide - Documents Tab - Document Style Guidelines
99. WebStore, SAP2000 Error #17, License Not Found
100. Web Browsers - Popup Blockers
101. Technology Services, Paying For Printing
102. AV Tools Check - DVD, Bluray
103. AV Tools Check - Wireless Presentation
104. AV Tools Check - Projector
105. AV Tools Check - Laptop HDMI
106. AV Tools Check - Touch/Pen Display
107. AV Tools Check - Video Conferencing
108. How do I connect to UIC-WiFi using Windows?
109. Skype for Business, Dialing international
110. AV Tools Check - Microphones