Most Popular Answers

  1. Clearing Browser Cache and Cookies
  2. Oracle - How do you change your Oracle database password?
  3. Active Directory, How to tell if your computer is joined to an Active Directory
  4. University Bursar - How do I sign up an Authorized Payer?
  5. Disable IPv6 on a Windows 10 Computer
  6. How do I connect to a network drive or file share?
  7. How to find the computer name on Windows computers
  8. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  9. Excel - How to Merge Cells
  10. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  11. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  12. University Bursar - How do I enroll in the UI-Pay Payment Plan?
  13. Outlook 365, Shortcut Keys for Operating Microsoft
  14. Chrome (Win) - Clearing Cache and Cookies
  15. VPN, CISCO AnyConnect, Uninstalling on a Mac
  16. VPN, CISCO AnyConnect, Linux
  17. Passwords, Credential Manager and Keychain Editing
  18. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  19. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  20. Chrome (Mac) - Clearing Cache and Cookies
  21. Office 365, Gmail, Email, Exchange, Where do I log in?
  22. Where are the instructions for connecting to my campus VPN?
  23. Chrome (Mac) - Using the Popup Blocker
  24. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  25. cPanel, How to Host a NodeJS Application
  26. i-card, How do I find my UIN?
  27. Enterprise Applications - Error: VPN is required
  28. Zoom, Logging In
  29. WebStore, How to install software from an ISO file.
  30. Office 365, Email, Configuring the Outlook App for Android and iOS
  31. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  32. Web Browsers - Popup Blockers
  33. Outlook (Windows) - How to Add Additional Mailboxes
  34. Fujitsu Scansnap Scanner Not Scanning Troubleshooting
  35. VPN, CISCO AnyConnect, Failed to load preferences error message
  36. cPanel, How to use Python on cPanel
  37. Edge (Win) - Clearing Cache and Cookies
  38. cPanel, My web site isn't displaying
  39. Zoom, Configuring Breakout Rooms
  40. iOS - Clearing Safari's Saved Passwords
  41. Email, How to set up email redirection
  42. Safer Illinois, Vaccine Data in Safer Illinois
  43. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
  44. Networking, Firewall, Vulnerable Networking Ports Blocked
  45. SharePoint - Unable to delete a locked or checked out document
  46. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  47. VPN, Connection issues when connecting over IPv6
  48. Verifying that a Private Key Matches a Certificate
  49. Illinois Compass 2g, Direct Submit
  50. Endpoint Security, CrowdStrike, Is CrowdStrike Installed?
  51. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  52. Office 365, Email, Exchange, Forwarding Email Messages as an Attachment
  53. Shibboleth, Login page asking to release data to access some websites
  54. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  55. Endpoint Security, CrowdStrike, Sensor Tagging
  56. AITS Service Desk - Contacting Us
  57. Networking, Remote Desktop Gateway Service
  58. Windows XP - Finding the IP Number and MAC Address of a Network Card
  59. iOS - Clearing Cache and Cookies
  60. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  61. Security, How to disable AirDrop on OS X computers
  62. Zoom, Using authentication options to limit access to your virtual event
  63. Safer Illinois for iOS and Android
  64. Office 365, Email, Exchange, Mobile Devices with Exchange
  65. WebStore, Adobe Creative Cloud University Wide Access for Students
  66. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  67. Firefox 57+ (Win) - Clearing Cache and Cookies
  68. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  69. U of I Box, Getting Started
  70. Skype for Business, Adding Consumer Skype Users to Skype for Business Contacts
  71. Office 365, Email, Exchange, Configure Outlook for Windows
  72. Zoom, Students, Getting Started
  73. KnowledgeBase Search Tips
  74. How do I map a printer?
  75. Adobe Sign - What is Adobe Sign and how do I use it at the University of Illinois?
  76. LinkedIn learning - linking to your personal LinkedIn profile
  77. Technology Services Wi-Fi Help Portal Page - Start Here
  78. NetID Claim, How to Claim for Students
  79. Identity Management, Sponsored NetIDs
  80. cPanel, Working with files in your cPanel site
  81. Pinnacle, Quick Start Guide for Submitting Service Requests
  82. Office 365, Email, Exchange, Outlook synchronization permission error
  83. Identity Management, Leaving Campus for Faculty and Staff
  84. U of I Box, Service
  85. cPanel, "An installation already exists" error
  86. KB User's Guide - Documents Tab - How to Create a Document
  87. Opera (Win) - Clearing Cache and Cookies
  88. Remote Access to PACS, RaptorMed, Q-Pulse, SlideHosting, VADDS and Vetstar
  89. NetID - How do I request a new External Affiliate status?
  90. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  91. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  92. Skype for Business, Block and Unblock People
  93. University of Illinois System - Unable to log into Enterprise with NetID/password
  94. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  95. VADDS / Vetstar ProIV Kernel Prompt Pause/Break Key
  96. Firefox 21+ (Mac) - Clearing Cache and Cookies
  97. cPanel, Getting access and setting permissions
  98. VPN, CISCO AnyConnect, The client service is not responding error message
  99. KB User's Guide - Documents Tab - Document Style Guidelines
  100. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  101. Google Apps @ Illinois, Importing Google Takeout email into personal Gmail account
  102. Web Services, Short URL
  103. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
  104. Cloud Dashboard, Overview
  105. Zoom, Updating Display Name
  106. Skype for Business, Adding a Delegate
  107. EWS, Remote Access
  108. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
  109. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
  110. VPN, Configuration for local LAN access

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