Most Popular Answers

1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
2. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
3. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
4. Excel - How to Merge Cells
5. Oracle - How to Change Your Oracle Database Password
6. Clearing Browser Cache and Cookies
7. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
8. How do I connect to a network drive or file share?
9. Active Directory, How to tell if your computer is joined to an Active Directory
10. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
11. Edge (Win) - Clearing Cache and Cookies
12. Verifying that a Private Key Matches a Certificate
13. Windows XP - Finding the IP Number and MAC Address of a Network Card
14. Chrome (Mac) - Clearing Cache and Cookies
15. How can I find my IP address and MAC address on a Windows computer?
16. Chrome (Win) - Clearing Cache and Cookies
17. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
18. How do I access my.UIC portal?
19. iOS - Clearing Saved Passwords
20. Internet Explorer 8 (Win) - Clearing Cache and Cookies
21. Skype for Business, Adding a Delegate
22. Security, How to disable AirDrop on OS X computers
23. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
24. VPN, CISCO AnyConnect, Linux
25. Skype for Business, Communicate with Skype Users
26. iOS - Clearing Cache and Cookies
27. Office 365, Gmail, Email, Exchange, Where do I log in?
28. Shortcut Keys for Operating Microsoft Outlook 365
29. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
30. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
31. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
32. Web Browsers - Popup Blockers
33. How can I check my UIC email?
34. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
35. Internet Explorer 7 (Win) - Clearing Cache and Cookies
36. Skype for Business, Block and Unblock People
37. U of I Box, Service
38. Opera (Win) - Clearing Cache and Cookies
39. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
40. NetID Center, How do I change my NetID Password?
41. Email, How to set up email redirection
42. How can I recover a deleted item in Outlook?
43. VPN, CISCO AnyConnect, Uninstalling on a Mac
44. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
45. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
46. Endpoint Services, SCCM, Installing SCEP or Windows Defender
47. Chrome (Mac) - Using the Popup Blocker
48. How do I map a printer?
49. What is Amazon Alexa skill for Blackboard Learn?
50. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
51. University of Illinois System - Unable to log into Enterprise with NetID/password
52. Web Services, Short URL
53. Passwords, Credential Manager and Keychain Editing
54. Access Email and Calendar Off Campus
55. VPN, CISCO AnyConnect, Failed to load preferences error message
56. How do I connect to Unix safely?
57. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
58. How to check your Junk Email Folder in Outlook
59. Technology Services Wi-Fi Help Portal Page - Start Here
60. Where are the instructions for connecting to my campus VPN?
61. How do I set an out of office auto reply?
62. Firefox 21+ (Mac) - Clearing Cache and Cookies
63. VPN, CISCO AnyConnect, Mac OS X Version compatibility
64. How do I schedule and start Webex meetings on behalf of someone else?
65. Illinois Compass 2g, Viewing the course roster
66. Android (Jellybean) - Clearing Saved Passwords and Form Data
67. Networking, Firewall, Vulnerable Networking Ports Blocked
68. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
69. Firefox 57+ (Win) - Clearing Cache and Cookies
70. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
71. Illinois Compass 2g, i>clicker
72. Office 365, Email, Exchange, Mobile Devices with Exchange
73. How do I install and use UIC VPN on MacOS?
74. How Do I Import Google Calendar to Outlook/Exchange Online?
75. Phishing and Spam - What to do with Suspicious Emails
76. Android (Jellybean) - Clearing Cache and Cookies
77. How do I access a shared Exchange mailbox?
78. How do I create a calendar for a Google Group?
79. What are UIC's accessibility resources?
80. AV Tools Check - Projector
81. Help Desk, Hola VPN, How to Remove Wi-Fi Security Blocks
82. cPanel, How to Host a NodeJS Application
83. Skype for Business, Adding a Picture to Your Profile
84. EWS Labs, Transferring files between Linux and Windows home directories
85. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
86. Cloud Dashboard, Overview
87. KnowledgeBase Search Tips
88. AV Tools Check - Notes
89. Skype for Business, Removing stored password with Windows Credential Manager
90. Skype for Business, General Information
91. Safari (Win) - Clearing Cache and Cookies
92. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
93. How do I access Exchange Outlook Web App (OWA)?
94. Skype for Business, IP Phone Installation and Login
95. KB User's Guide - Documents Tab - Document Style Guidelines
96. AV Tools Check - Touch/Pen Display
97. AV Tools Check - DVD, Bluray
98. AV Tools Check - Display
99. AV Tools Check - Lecture Capture
100. Office 365, Email, Exchange, Forwarding Exchange Email to Another Account
101. AV Tools Check - Microphones
102. AV Tools Tooltip Placeholder
103. Opera 28.0 (Mac) - Clearing Cache and Cookies
104. AV Tools Check - Laptop HDMI
105. AV Tools Check - Control Panel
106. AV Tools Check - Wireless Presentation
107. AV Tools Check - Room Audio
108. AV Tools Check - Resident PC
109. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
110. Skype for Business, How to reset IP Phone