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1. Clearing Browser Cache and Cookies
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
3. Illinois Compass 2g, SafeAssign
4. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
5. Active Directory, How to tell if your computer is joined to an Active Directory
6. Oracle - How do you change your Oracle database password?
7. How do I connect to a network drive or file share?
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10. How do I update my Zoom client to the latest version?
11. How can I find my IP address and MAC address on a Windows computer?
12. Chrome (Win) - Clearing Cache and Cookies
13. Illinois Compass 2g, Direct Submit
14. Edge (Win) - Clearing Cache and Cookies
15. How do I access my.UIC portal?
16. Skype for Business, Communicate with Skype Users
17. VPN, CISCO AnyConnect, Linux
18. What are some best practices for using Zoom for meetings?
19. How can I recover a deleted item in Outlook?
20. Zoom, Only Authenticated Users Can Join Meetings
21. How can I check my UIC email?
22. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
23. VPN, CISCO AnyConnect, Failed to load preferences error message
24. Skype for Business, Adding a Delegate
25. Shortcut Keys for Operating Microsoft Outlook 365
26. Passwords, Credential Manager and Keychain Editing
27. Chrome (Mac) - Clearing Cache and Cookies
28. Office 365, Gmail, Email, Exchange, Where do I log in?
29. Where are the instructions for connecting to my campus VPN?
30. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
31. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
32. Internet Explorer 8 (Win) - Clearing Cache and Cookies
33. Webinars and Workshops Calendar
34. Email, How to set up email redirection
35. Verifying that a Private Key Matches a Certificate
36. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
37. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
38. cPanel, How to use Python on cPanel
39. Excel - How to Merge Cells
40. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
41. What are some common problems about using Zoom?
42. Office 365, Email, Exchange, Mobile Devices with Exchange
43. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
44. How do I configure Breakout Rooms in Zoom?
45. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
46. VPN, CISCO AnyConnect, Uninstalling on a Mac
47. iOS - Clearing Saved Passwords
48. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
49. Firefox 57+ (Win) - Clearing Cache and Cookies
50. AITS Service Desk - Contacting Us
51. Networking, Firewall, Vulnerable Networking Ports Blocked
52. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
53. Security, How to disable AirDrop on OS X computers
54. How to check your Junk Email Folder in Outlook
55. How do I log in to the UIC VPN?
56. Internet Explorer 7 (Win) - Clearing Cache and Cookies
57. Office 365, Email, Configuring the Outlook App for Android and iOS
58. VPN, Connection issues when connecting over IPv6
59. Skype for Business, Block and Unblock People
60. Web Browsers - Popup Blockers
61. Firefox 21+ (Mac) - Clearing Cache and Cookies
62. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
63. iOS - Clearing Cache and Cookies
64. Office 365, Email, Exchange, Outlook synchronization permission error
65. How do I install and use UIC VPN on Windows?
66. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
67. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
68. U of I Box, Service
69. Networking, Remote Desktop Gateway Service
70. What are UIC's accessibility resources?
71. Endpoint Services, SCCM, Installing SCEP or Windows Defender
72. KnowledgeBase Search Tips
73. VPN, CISCO AnyConnect, About VPN Profiles
74. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
75. cPanel, "An installation already exists" error
76. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
77. cPanel, My web site isn't displaying
78. How do I access a shared Exchange mailbox?
79. Skype for Business, Setting Options for Skype Meetings using Outlook
80. How do I access my Exchange email account through a web browser?
81. Kaltura, Using Playlists
82. How do I host an audio-only Webex meeting?
83. How Do I Import Google Calendar to Outlook/Exchange Online?
84. Safari (Win) - Clearing Cache and Cookies
85. What is the maximum number of participants in a Webex Meeting?
86. Phishing and Spam - What to do with Suspicious Emails
87. Zoom, How to protect your sessions
88. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
89. Technology Services, Zoom Change Log
90. How do I map a printer?
91. How can I allow only authenticated users to join Zoom meetings?
92. I am receiving a Login Failed error in AnyConnect, how do I fix this?
93. NetID Center, How do I change my NetID Password?
94. Zoom, Feature Comparison to Blackboard Collaborate Ultra
95. WebStore, Adobe Creative Cloud for Students Temporary Access
96. NetID Claim, How to Claim for Students
97. Opera (Win) - Clearing Cache and Cookies
98. U of I Box, Getting Started
99. University of Illinois System - Unable to log into Enterprise with NetID/password
100. cPanel, Free campus web hosting at web.illinois.edu
101. What is Symantec Encryption Desktop? (formerly known as PGP Desktop Encryption)
102. Web Services, Short URL
103. Android (Jellybean) - Clearing Cache and Cookies
104. Windows XP - Finding the IP Number and MAC Address of a Network Card
105. Cloud Dashboard, Overview
106. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
107. How do I create a UIC Box account?
108. Do I need a Webex account in order to join a Webex meeting?
109. Skype for Business, Removing stored password with Windows Credential Manager
110. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students