Most Popular Answers

1. Clearing Browser Cache and Cookies
2. Disable IPv6 on a Windows 10 Computer
3. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
4. Active Directory, How to tell if your computer is joined to an Active Directory
5. Oracle - How do you change your Oracle database password?
6. How do I connect to a network drive or file share?
7. Where are the instructions for connecting to my campus VPN?
8. Enterprise Applications - Error: VPN is required
9. Outlook 365, Shortcut Keys for Operating Microsoft
10. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
11. Chrome (Win) - Clearing Cache and Cookies
12. Learn@Illinois Moodle - Student - Updating your Profile
13. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
14. How can I find my IP address and MAC address on a Windows computer?
15. How do I access my.UIC portal?
16. Web Browsers - Popup Blockers
17. Excel - How to Merge Cells
18. How do I use the Raise Hand feature in Webex?
19. Chrome (Mac) - Clearing Cache and Cookies
20. How do I log in to the UIC VPN?
21. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
22. VPN, CISCO AnyConnect, Linux
23. Office 365, Gmail, Email, Exchange, Where do I log in?
24. Zoom, Live Transcription
25. iOS - Clearing Saved Passwords
26. Verifying that a Private Key Matches a Certificate
27. How do I configure Breakout Rooms in Zoom?
28. Zoom, Configuring Breakout Rooms
29. Passwords, Credential Manager and Keychain Editing
30. How do I send an encrypted email using Office 365?
31. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
32. How do I install and use UIC VPN on Windows?
33. How do I configure Active Directory to store BitLocker recovery information?
34. Edge (Win) - Clearing Cache and Cookies
35. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
36. What are some common problems about using Zoom?
37. How to find the computer name on Windows computers
38. Zoom, Using authentication to limit access to your virtual event
39. How do I configure email clients for UIC Gmail?
40. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
41. VPN, CISCO AnyConnect, Failed to load preferences error message
42. What are some best practices for using Zoom for meetings?
43. VPN, CISCO AnyConnect, Uninstalling on a Mac
44. How do I install and use UIC VPN on MacOS?
45. How to check your Junk Email Folder in Outlook
46. How can I recover a deleted item in Outlook?
47. Office 365, Email, Configuring the Outlook App for Android and iOS
48. Learn@Illinois Moodle - Student - Embedding Audio or Video from Illinois Media Space
49. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
50. How can I check my UIC email?
51. Internet Explorer 8 (Win) - Clearing Cache and Cookies
52. cPanel, How to Host a NodeJS Application
53. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
54. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
55. Chrome (Win) - Using the Popup Blocker
56. Zoom, Logging In
57. How do I use SSH and SFTP on Mac OS X/macOS?
58. Zoom, Updating Display Name
59. cPanel, How to use Python on cPanel
60. iOS - Clearing Cache and Cookies
61. Illinois Compass 2g, Direct Submit
62. What is Symantec Encryption Desktop? (formerly known as PGP Desktop Encryption)
63. Windows XP - Finding the IP Number and MAC Address of a Network Card
64. Remote Access to PACS, RaptorMed, Qpulse, SlideHosting, VADDS and Vetstar
65. cPanel, Free campus web hosting at web.illinois.edu
66. AITS Service Desk - Contacting Us
67. WebStore, Adobe Creative Cloud University Wide Access for Students
68. Zoom, Students, Getting Started
69. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
70. Learn@Illinois Moodle - Student - Viewing Grades
71. Internet Explorer 7 (Win) - Clearing Cache and Cookies
72. Firefox 57+ (Win) - Clearing Cache and Cookies
73. What are UIC's accessibility resources?
74. How do I use the Elmo USB document camera with my computer to write equations?
75. U of I Box, Service
76. How do I connect to the Virtual Computer Lab using a browser?
77. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
78. U of I Box, Getting Started
79. SharePoint - Unable to delete a locked or checked out document
80. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
81. Skype for Business, Adding a Delegate
82. How do I map a printer?
83. NetID Center, How do I change my NetID Password?
84. Skype for Business, Adding Consumer Skype Users to Skype for Business Contacts
85. Skype for Business, Block and Unblock People
86. Security, How to disable AirDrop on OS X computers
87. What are PGP Public and Private Keys?
88. How can I allow only authenticated users to join Zoom meetings?
89. Chrome (Mac) - Using the Popup Blocker
90. cPanel, "An installation already exists" error
91. Email, How to set up email redirection
92. How do I upload a PowerPoint to Blackboard?
93. EWS, Remote Access, Connecting to Citrix
94. VPN, Connection issues when connecting over IPv6
95. Zoom, Recording to cloud or Illinois Media Space
96. What is the difference between Blackboard Collaborate, Google Meet, Microsoft Teams, Webex and Zoom?
97. Contact Us
98. cPanel, My web site isn't displaying
99. Kaltura, Bulk upload of multiple files
100. How do I connect to the Virtual Computer Lab using the desktop application?
101. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
102. Opera (Win) - Clearing Cache and Cookies
103. Kaltura, Uploading media
104. Azure App Services or Kubernetes?
105. Firefox 21+ (Mac) - Clearing Cache and Cookies
106. Safer Illinois for iOS and Android
107. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
108. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
109. Illinois Compass 2g, Student turning in a video for an Assignment
110. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?