Most Recent Answers

  1. Webinars and Workshops Calendar     Updated: 5 hours 35 minutes ago
        Created: 2019-08-26 12:10:40  
  2. How do I configure email clients for UIC Gmail?     Updated: 13 hours 10 minutes ago
        Created: 2019-04-25 10:59:54  
  3. What conferencing tools are available for virtual collaboration with video?     Updated: 27 hours 26 minutes ago
        Created: 2017-08-01 16:09:34  
  4. How do I connect to Windows Virtual Desktop using a browser?     Updated: 36 hours 42 minutes ago
        Created: 2020-03-24 12:34:29  
  5. Online tools, Best practices and FAQs     Updated: 42 hours 47 minutes ago
        Created: 2020-03-19 17:18:06  
  6. How do I connect to Windows Virtual Desktop using a mobile device?     Updated: 44 hours 14 minutes ago
        Created: 2020-03-24 10:13:15  
  7. Why am I prompted for credentials twice for Windows Virtual Desktop?     Updated: 44 hours 15 minutes ago
        Created: 2020-03-24 12:59:03  
  8. Learn@Illinois Moodle - Getting Started with Proctorio     Updated: 45 hours 16 minutes ago
        Created: 2020-03-25 09:36:46  
  9. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook     Updated: 46 hours 29 minutes ago
        Created: 2015-03-03 15:21:46  
  10. Illinois Compass 2g, McGraw, Cengage, Wiley, Pearson, MacMillan online materials     Updated: 46 hours 29 minutes ago
        Created: 2015-09-22 09:47:56  
  11. COVID-19 Technology Loaner Program     Updated: 46 hours 41 minutes ago
        Created: 47 hours 15 minutes ago  
  12. Paymybill - Why do I have a hold on my account?     Updated: 2020-03-27 13:06:45
        Created: 2019-03-19 13:39:50  
  13. Paymybill - Why was I charged a health service fee?     Updated: 2020-03-27 13:01:46
        Created: 2019-03-19 13:56:53  
  14. Paymybill - How can I become exempt from the student health insurance?     Updated: 2020-03-27 12:48:10
        Created: 2019-03-19 13:45:14  
  15. How do I use the Webex mobile app?     Updated: 2020-03-27 12:43:10
        Created: 2020-03-24 15:22:29  
  16. Zoom, How to protect your sessions     Updated: 2020-03-27 11:14:20
        Created: 2020-03-25 13:16:04  
  17. VPN required apps     Updated: 2020-03-27 09:27:08
        Created: 2020-03-27 09:22:44  
  18. Working from Home     Updated: 2020-03-27 09:25:14
        Created: 2020-03-11 12:52:29  
  19. NetID, Undergraduate to Graduate Transition     Updated: 2020-03-27 08:35:13
        Created: 2016-04-19 11:40:19  
  20. Client Services Support, Zoom, QuickStart     Updated: 2020-03-27 08:12:52
        Created: 2020-03-27 08:08:18  
  21. Illinois Compass 2g, Use Respondus to Retrieve Test Questions     Updated: 2020-03-26 16:24:39
        Created: 2016-07-13 14:23:23  
  22. How do I enable cookies on my (Internet Explorer, Firefox, Chrome, Edge) browser?     Updated: 2020-03-26 15:44:31
        Created: 2020-03-26 14:41:06  
  23. Zoom, Password Protect Previously Scheduled Meetings     Updated: 2020-03-26 14:04:19
        Created: 2020-03-26 13:15:25  
  24. Why am I unable to login to My UI Info after my password change?     Updated: 2020-03-26 11:41:06
        Created: 2018-09-19 12:25:54  
  25. How do I configure my Android device for Exchange Online?     Updated: 2020-03-26 11:35:53
        Created: 2019-05-31 12:24:21  
  26. Echo360 Recording a Lecture     Updated: 2020-03-26 09:44:48
        Created: 2020-03-18 17:06:13  
  27. How do I activate my NetID as a student or external affiliate?     Updated: 2020-03-25 17:15:45
        Created: 2017-08-01 16:09:37  
  28. How do I get an activation token as a student?     Updated: 2020-03-25 17:15:11
        Created: 2017-08-01 16:09:37  
  29. How do I log-in to the Webex mobile app?     Updated: 2020-03-25 17:12:34
        Created: 2020-03-23 16:35:54  
  30. How do I setup Exchange Online for my iOS mobile device?     Updated: 2020-03-25 17:04:06
        Created: 46 hours 20 minutes ago  
  31. How can I check my UIC email?     Updated: 2020-03-25 16:52:31
        Created: 2017-08-01 16:09:31  
  32. Echo360 Upload lecture to class     Updated: 2020-03-25 16:40:21
        Created: 2020-03-23 07:47:10  
  33. Echo360 Add a new class, add materials     Updated: 2020-03-25 16:39:35
        Created: 2020-03-23 08:05:22  
  34. Illinois Compass 2g, Blackboard Collaborate Ultra     Updated: 2020-03-25 16:27:32
        Created: 2016-07-29 10:05:53  
  35. How to access the Academic Continuity Tutorial?     Updated: 2020-03-25 15:57:53
        Created: 2020-03-10 11:02:26  
  36. How can I clear my browser's cache and cookies?     Updated: 2020-03-25 14:04:48
        Created: 2017-08-17 17:44:02  
  37. EDDIE/Web Intelligence Rich Client - Using Existing Data in Excel to Create a EDDIE/Web Intelligence Rich Client Report     Updated: 2020-03-25 13:19:32
        Created: 2014-08-18 14:26:33  
  38. Skype for Business, Adding a Delegate     Updated: 2020-03-25 12:49:41
        Created: 2015-08-27 14:26:53  
  39. Skype for Business, Response Groups, Role-based Accounts, and Common-Area Phones     Updated: 2020-03-25 12:36:41
        Created: 2015-03-25 11:44:08  
  40. Kaltura, Video won't load, Error message     Updated: 2020-03-25 12:35:43
        Created: 2020-03-24 11:16:41  
  41. How do I log in to the UIC VPN?     Updated: 2020-03-25 10:39:56
        Created: 2019-02-25 22:48:14  
  42. Skype for Business PINs     Updated: 2020-03-25 08:29:57
        Created: 2017-12-06 11:49:07  
  43. WebStore, Adobe Temporary Access for Students Known Issues     Updated: 2020-03-24 16:31:18
        Created: 2020-03-24 12:33:29  
  44. SFB Contact Center, Cannot Login to TouchPoint     Updated: 2020-03-24 15:12:50
        Created: 2016-11-09 16:18:22  
  45. Networking, Enabling Remote Desktop and using the Remote Desktop Gateway     Updated: 2020-03-24 13:42:15
        Created: 2020-03-18 11:25:43  
  46. Campus Mailing Lists, Add emails or domains to Safelist, Modlist, Blocklist     Updated: 2020-03-24 12:57:27
        Created: 2016-05-04 11:13:40  
  47. How can Zoom meetings be scheduled in a Blackboard Course?     Updated: 2020-03-24 12:35:19
        Created: 2020-03-22 16:11:29  
  48. How can I allow guests to access my Blackboard course?     Updated: 2020-03-24 11:51:28
        Created: 2018-08-08 12:54:56  
  49. Campus Mailing Lists, Visibility of list membership     Updated: 2020-03-24 11:49:51
        Created: 2015-03-24 11:38:46  
  50. Paymybill - Who does not receive an IRS Form 1098-T?     Updated: 2020-03-24 11:31:23
        Created: 2019-04-16 11:17:23  
  51. Networking, Remote Access, Turning your mobile phone into a wireless hotspot for your computer     Updated: 2020-03-24 11:30:26
        Created: 2020-03-24 11:14:28  
  52. Campus Mailing Lists, RSO Ownership Transfer Procedure     Updated: 2020-03-24 10:33:52
        Created: 2015-03-05 12:58:14  
  53. How do I sign up for UIC Alert?     Updated: 2020-03-24 10:12:55
        Created: 46 hours 21 minutes ago  
  54. Google Apps @ Illinois, Hangouts Meet     Updated: 2020-03-24 09:59:43
        Created: 2017-12-06 16:42:23  
  55. Paymybill - How can I access my IRS Form 1098-T?     Updated: 2020-03-24 09:39:22
        Created: 2019-03-19 14:16:55  
  56. Paymybill - How can I get my social security number on the IRS Form 1098-T corrected?     Updated: 2020-03-24 09:07:30
        Created: 2019-04-16 11:36:28  
  57. Banner Document Management - BDM -System Requirements     Updated: 2020-03-24 09:05:29
        Created: 2015-02-02 16:06:12  
  58. Campus Mailing Lists, Owner Duties     Updated: 2020-03-24 08:16:40
        Created: 2015-03-05 12:42:51  
  59. Campus Mailing Lists, Check if a message went to a list     Updated: 2020-03-24 08:16:30
        Created: 2015-03-03 16:19:19  
  60. What are some of the features and cost of UIC Alert?     Updated: 2020-03-24 08:15:55
        Created: 2019-07-08 15:29:43  
  61. Paymybill - How do I log into to Self-Service to get a copy of my IRS Form 1098-T if I have graduated or left the university?      Updated: 2020-03-23 18:27:36
        Created: 2019-04-16 11:38:44  
  62. ICS, Remote Access to computer labs     Updated: 2020-03-23 17:29:28
        Created: 2020-03-23 17:27:17  
  63. Paymybill - How can I get a copy of my IRS Form 1098-T for years prior to 2010?     Updated: 2020-03-23 16:36:32
        Created: 2019-04-16 11:40:39  
  64. How do I have students submit a video assignment to Blackboard.     Updated: 2020-03-23 16:21:06
        Created: 45 hours 57 minutes ago  
  65. Web Intelligence Rich Client - What is the solution to the error at session creation error when trying to start Webi Rich Client?     Updated: 2020-03-23 16:19:27
        Created: 2019-04-11 13:46:54  
  66. Campus Mailing Lists, Change the reply options     Updated: 2020-03-23 16:19:04
        Created: 2015-03-03 16:19:13  
  67. Campus Mailing Lists, Adding Subscribers to your list     Updated: 2020-03-23 16:18:47
        Created: 2015-03-03 16:19:18  
  68. Paymybill - How can I get my address on the IRS Form 1098-T corrected?     Updated: 2020-03-23 16:07:40
        Created: 2019-04-16 11:32:32  
  69. How do I use the Raise Hand feature in Webex?     Updated: 2020-03-23 16:07:27
        Created: 2020-03-23 16:00:07  
  70. Paymybill - What is the purpose of IRS Form 1098-T?     Updated: 2020-03-23 15:45:03
        Created: 2019-04-16 11:12:43  
  71. Email, Spam Control, How to remove email address from blocked senders list     Updated: 2020-03-23 15:25:48
        Created: 2015-03-18 10:21:19  
  72. Email, Spam Control, Spam Scoring System     Updated: 2020-03-23 15:25:39
        Created: 2015-05-07 10:21:48  
  73. Paymybill - Who receives an IRS Form 1098-T?     Updated: 2020-03-23 15:25:30
        Created: 2019-04-16 11:14:52  
  74. Paymybill - When do students receive IRS Form 1098-T?     Updated: 2020-03-23 15:07:30
        Created: 2019-04-16 11:20:08  
  75. Paymybill - How do I know if I qualify for an education tax credit?     Updated: 2020-03-23 14:59:07
        Created: 2019-04-16 11:22:54  
  76. Paymybill - What information is on my IRS Form 1098-T?     Updated: 2020-03-23 14:49:50
        Created: 2019-04-16 11:25:53  
  77. Paymybill - What is the IRS Form 1098-T?     Updated: 2020-03-23 14:37:06
        Created: 2019-03-19 14:14:30  
  78. Why do I only have Zoom 'Basic' Access?     Updated: 2020-03-23 14:15:55
        Created: 2020-03-23 14:09:30  
  79. Help Desk, Tech Support Referral Resources     Updated: 2020-03-23 13:59:00
        Created: 2020-03-23 12:24:06  
  80. Email, Spam Control, Digest, Forbidden Error when attempting to modify options     Updated: 2020-03-23 13:39:23
        Created: 2016-03-01 14:17:06  
  81. Multiple Skype Phone Numbers Assigned     Updated: 2020-03-23 12:14:53
        Created: 2020-03-23 12:14:48  
  82. How do I update or confirm my UIC Alert subscription?     Updated: 2020-03-23 12:14:22
        Created: 46 hours 12 minutes ago  
  83. Computer & Peripheral Ordering     Updated: 2020-03-23 11:31:51
        Created: 2017-12-05 11:38:36  
  84. Client Services Support, AITS VPN, Troubleshooting     Updated: 3 hours 28 minutes ago
        Created: 27 hours 52 minutes ago  
  85. Zoom, Instructors, Recommended Default Settings     Updated: 17 hours 3 minutes ago
        Created: 2020-03-12 20:27:41  
  86. VPN Servers - (AITS) How to request access and connect     Updated: 24 hours 23 minutes ago
        Created: 2017-05-03 12:05:18  
  87. Travel Expense Management (TEM) - Error: This service is only available on a university network or through an authorized VPN     Updated: 24 hours 25 minutes ago
        Created: 2017-08-09 09:02:31  
  88. How do I get started with Zoom?     Updated: 45 hours 29 minutes ago
        Created: 2020-03-19 22:35:12  
  89. Set Call Forwarding options in Skype for Business     Updated: 47 hours 13 minutes ago
        Created: 47 hours 13 minutes ago  
  90. How do I start or schedule a Zoom Meeting?     Updated: 47 hours 33 minutes ago
        Created: 2020-03-19 23:04:30  
  91. How do I add Zoom plugins?     Updated: 47 hours 33 minutes ago
        Created: 2020-03-19 23:12:54  
  92. How do I configure Breakout Rooms in Zoom?     Updated: 47 hours 33 minutes ago
        Created: 2020-03-19 23:14:25  
  93. What are some recommended default settings to use Zoom as an instructor?     Updated: 47 hours 34 minutes ago
        Created: 2020-03-19 23:16:11  
  94. Can I access Zoom in China?     Updated: 47 hours 34 minutes ago
        Created: 2020-03-19 23:18:20  
  95. How accessible is Zoom?     Updated: 47 hours 34 minutes ago
        Created: 2020-03-19 23:19:54  
  96. How do I use Zoom Cloud Recordings?     Updated: 47 hours 34 minutes ago
        Created: 2020-03-19 23:21:16  
  97. What are some best practices for instructors using Zoom?     Updated: 47 hours 34 minutes ago
        Created: 2020-03-19 23:23:24  
  98. What are some best practices for using Zoom for meetings?     Updated: 47 hours 34 minutes ago
        Created: 2020-03-19 23:01:33  
  99. What are some common questions about Zoom?     Updated: 47 hours 35 minutes ago
        Created: 2020-03-19 23:10:30  
  100. How can I log in to Zoom?     Updated: 47 hours 35 minutes ago
        Created: 2020-03-19 22:37:04  

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