Most Popular Answers

  1. Clearing Browser Cache and Cookies
  2. Active Directory, How to tell if your computer is joined to an Active Directory
  3. Oracle - How do you change your Oracle database password?
  4. University Bursar - How do I sign up an Authorized Payer?
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  10. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  11. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  12. Outlook 365, Shortcut Keys for Operating Microsoft
  13. University Bursar - How do I enroll in the UI-Pay Payment Plan?
  14. Chrome (Win) - Clearing Cache and Cookies
  15. VPN, CISCO AnyConnect, Uninstalling on a Mac
  16. VPN, CISCO AnyConnect, Linux
  17. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  18. Where are the instructions for connecting to my campus VPN?
  19. Passwords, Credential Manager and Keychain Editing
  20. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  21. Chrome (Mac) - Clearing Cache and Cookies
  22. Enterprise Applications - Error: VPN is required
  23. Office 365, Gmail, Email, Exchange, Where do I log in?
  24. Zoom, Logging In
  25. Chrome (Mac) - Using the Popup Blocker
  26. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
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  28. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  29. Web Browsers - Popup Blockers
  30. WebStore, How to install software from an ISO file.
  31. Outlook (Windows) - How to Add Additional Mailboxes
  32. Edge (Win) - Clearing Cache and Cookies
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  34. Safer Illinois, Vaccine Data in Safer Illinois
  35. Fujitsu Scansnap Scanner Not Scanning Troubleshooting
  36. cPanel, How to use Python on cPanel
  37. Office 365, Email, Configuring the Outlook App for Android and iOS
  38. cPanel, My web site isn't displaying
  39. iOS - Clearing Safari's Saved Passwords
  40. VPN, CISCO AnyConnect, Failed to load preferences error message
  41. Endpoint Security, CrowdStrike, Sensor Tagging
  42. Email, How to set up email redirection
  43. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  44. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  45. Zoom, Configuring Breakout Rooms
  46. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  47. Verifying that a Private Key Matches a Certificate
  48. Networking, Firewall, Vulnerable Networking Ports Blocked
  49. SharePoint - Unable to delete a locked or checked out document
  50. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
  51. Endpoint Security, CrowdStrike, Is CrowdStrike Installed?
  52. AITS Service Desk - Contacting Us
  53. VPN, Connection issues when connecting over IPv6
  54. Windows XP - Finding the IP Number and MAC Address of a Network Card
  55. Office 365, Email, Exchange, Forwarding Email Messages as an Attachment
  56. Zoom, Using authentication options to limit access to your virtual event
  57. Shibboleth, Login page asking to release data to access some websites
  58. Illinois Compass 2g, Direct Submit
  59. How do I map a printer?
  60. Security, How to disable AirDrop on OS X computers
  61. iOS - Clearing Cache and Cookies
  62. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  63. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  64. Firefox 57+ (Win) - Clearing Cache and Cookies
  65. Networking, Remote Desktop Gateway Service
  66. LinkedIn learning - linking to your personal LinkedIn profile
  67. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  68. Firefox 21+ (Mac) - Clearing Cache and Cookies
  69. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  70. WebStore, Adobe Creative Cloud University Wide Access for Students
  71. Safer Illinois for iOS and Android
  72. Office 365, Email, Exchange, Mobile Devices with Exchange
  73. Zoom, Students, Getting Started
  74. cPanel, "An installation already exists" error
  75. University of Illinois System - Unable to log into Enterprise with NetID/password
  76. U of I Box, Getting Started
  77. Opera (Win) - Clearing Cache and Cookies
  78. Office 365, Email, Exchange, Outlook synchronization permission error
  79. Safari (Win) - Clearing Cache and Cookies
  80. U of I Box, Service
  81. Technology Services Wi-Fi Help Portal Page - Start Here
  82. KnowledgeBase Search Tips
  83. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
  84. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  85. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  86. NetID Center, How do I change my NetID Password?
  87. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  88. Identity Management, What is my NetID?
  89. Office 365, Email, Exchange, Configure Outlook for Windows
  90. Skype for Business, Adding Consumer Skype Users to Skype for Business Contacts
  91. Cloud, Cloud-based storage solutions for campus
  92. cPanel, Free campus web hosting at
  93. KB User's Guide - Documents Tab - Document Style Guidelines
  94. VADDS / Vetstar ProIV Kernel Prompt Pause/Break Key
  95. KB User's Guide - Documents Tab - How to Create a Document
  96. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  97. EWS, Remote Access
  98. Skype for Business, Block and Unblock People
  99. Kaltura, "Failed to Stop Recording" Error in Kaltura Capture
  100. Remote Access to PACS, RaptorMed, Q-Pulse, SlideHosting, VADDS and Vetstar
  101. Web Services, Short URL
  102. Identity Management, Sponsored NetIDs
  103. Adobe Sign - What is Adobe Sign and how do I use it at the University of Illinois?
  104. Webstore, Adobe Enterprise Sign In
  105. cPanel, Working with files in your cPanel site
  106. Zoom, Updating Display Name
  107. VPN, CISCO AnyConnect, The client service is not responding error message
  108. NetID Claim, How to Claim for Students
  109. Zoom, Live Transcription
  110. Internet Explorer 6 (Win) - Clearing Cache and Cookies
  111. Phishing and Spam - What to do with Suspicious Emails
  112. Cloud Dashboard, Overview
  113. HP webOS 2.x - Clearing Cache and Cookies
  114. cPanel, Getting access and setting permissions
  115. cPanel, SSH, SCP, and SFTP access
  116. Pinnacle, Quick Start Guide for Submitting Service Requests
  117. Identity Management, Leaving Campus for Faculty and Staff
  118. Android (Jellybean) - Clearing Cache and Cookies
  119. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
  120. cPanel, How to install WordPress on cPanel

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