Most Popular Answers

  1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  3. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  4. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  5. Clearing Browser Cache and Cookies
  6. Windows XP - Finding the IP Number and MAC Address of a Network Card
  7. Excel - How to Merge Cells
  8. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  9. Oracle - How to Change Your Oracle Database Password
  10. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  11. Active Directory, How to tell if your computer is joined to an Active Directory
  12. Verifying that a Private Key Matches a Certificate
  13. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  14. Chrome (Win) - Clearing Cache and Cookies
  15. How do I connect to a network drive or file share?
  16. Office 365, Email, Your Email Address and the Email Redirection
  17. Chrome (Mac) - Clearing Cache and Cookies
  18. Security, How to disable AirDrop on OS X computers
  19. Skype for Business, Communicate with Skype Users
  20. Edge (Win) - Clearing Cache and Cookies
  21. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  22. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  23. Endpoint Services, SCCM, BitLocker Full Disk Encryption, Setting up on Windows
  24. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  25. iOS - Clearing Saved Passwords
  26. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  27. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  28. Office 365, Gmail, Email, Where do I log in?
  29. Training, Online Training
  30. Networking, Node Map
  31. Illinois Compass 2g, Direct Submit
  32. Networking, Firewall, Vulnerable Networking Ports Blocked
  33. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  34. iOS - Clearing Cache and Cookies
  35. EWS Labs, Remote Access, Connecting to Citrix From a Mac
  36. Learn@Illinois Moodle - Using i>clicker for Students
  37. Skype for Business, Block and Unblock People
  38. Webhosting - cPanel on Linux
  39. Office 365, Email, Exchange, Mobile Devices with Exchange
  40. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  41. Web Services, Short URL
  42. cPanel, How to get a custom domain
  43. Illinois Campus Cluster access for ACES Researchers
  44. Tableau - Embedding Dashboards in Websites Using Tableau Service Account
  45. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  46. VPN, CISCO AnyConnect, Linux
  47. Guests, Requesting a Long Term (sponsored) Guest NetID
  48. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  49. Chrome (Win) - Clearing Saved Passwords and Form Data
  50. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  51. Opera (Win) - Clearing Cache and Cookies
  52. VPN - Accessing and connecting from each university location
  53. Technology Services Printing, Overview
  54. U of I Box, Service
  55. ATLAS Reporting - Glossary for First-Year Retention Study of LAS New Freshmen
  56. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  57. Skype for Business, Discover Skype for Business
  58. Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad
  59. How to schedule and start Webex meetings on behalf of someone else
  60. Firefox (Win) - Clearing Saved Passwords and Form Data
  61. Amazon Web Services, VPC Guide for Illinois
  62. Endpoint Services, SCCM, Installing SCEP or Windows Defender
  63. Technology Enhanced Classrooms, Building List
  64. Email, Spam Control, URL defense, re-writing
  65. VPN, CISCO AnyConnect, Failed to load preferences error message
  66. Web Hosting, Comparing current solutions available on campus
  67. Installing and using UIC VPN on Windows
  68. Skype for Business - Presenting from Webcam
  69. SharePoint - Unable to delete a locked or checked out document
  70. Cloud, Cloud-based storage solutions for campus
  71. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
  72. VPN, CISCO AnyConnect, Installing the Cisco AnyConnect VPN on Android, Kindle, Chromebook
  73. Firefox 21+ (Mac) - Clearing Cache and Cookies
  74. Kaltura 3rd party cookies
  75. Passwords, Credential Manager and Keychain Editing
  76. Firefox 57+ (Win) - Clearing Cache and Cookies
  77. Android (Jellybean) - Clearing Cache and Cookies
  78. Safari (Win) - Clearing Cache and Cookies
  79. VPN, CISCO AnyConnect, Uninstalling on a Mac
  80. Identity Management, What is my NetID?
  81. EWS Labs, Printing, Printing to an EWS printer with your own computer
  82. Skype for Business, USB and IP Phones
  83. University of Illinois System - Unable to log into Enterprise with NetID/password
  84. Technology Services, Paying For Printing
  85. KnowledgeBase Search Tips
  86. Networking, Remote Desktop Gateway Service
  87. Web Browsers - Popup Blockers
  88. How do I map a printer?
  89. Skype for Business, Change display name on role-based account
  90. KB User's Guide - Documents Tab - How to Create a Document
  91. RightFax, Fax Services
  92. Password Manager, How do I change my NetID Password?
  93. Webstore, Adobe Enterprise Sign In
  94. Skype for Business, Setting Options for Skype Meetings using Outlook
  95. Personal Computer Requirements
  96. Illinois Compass 2g, Instructors, Create a Blackboard Collaborate Ultra Session
  97. Safari 5 (Mac) - Clearing Cache and Cookies
  98. Email, Google Apps @ Illinois, Access Your Google Email
  99. Skype for Business, Dialing international
  100. Web Printing from your Personal Computer
  101. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
  102. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
  103. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  104. EWS Labs, Remote Access, X-Forwarding for Mac
  105. Banner - Help
  106. Skype for Business, Change your picture
  107. Installing and using UIC VPN on MacOS
  108. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
  109. NetID Change, Procedure for Student, Staff, Faculty
  110. College of FAA: FourWinds, Remote Desktop and File Server Connections (Windows 7/8 & Mac OS)
  111. Skype for Business, Removing stored password with Windows Credential Manager
  112. Email, Spam Control, FAQ
  113. Email, Exchange, Forwarding Email Messages as an Attachment
  114. Skype for Business, Mac Installation
  115. Tableau - Information for Publishers
  116. AITS Service Desk - Contacting Us
  117. Office 365, Email, Exchange, Outlook synchronization permission error
  118. Skype for Business, Features within the Outlook Web App ( and (
  119. Banner (9) - FAQs
  120. Technology Services Wi-Fi Help Portal Page - Start Here

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