Most Popular Answers

  1. Clearing Browser Cache and Cookies
  2. Disable IPv6 on a Windows 10 Computer
  3. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  4. Active Directory, How to tell if your computer is joined to an Active Directory
  5. Oracle - How do you change your Oracle database password?
  6. How do I connect to a network drive or file share?
  7. Where are the instructions for connecting to my campus VPN?
  8. Enterprise Applications - Error: VPN is required
  9. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  10. Outlook 365, Shortcut Keys for Operating Microsoft
  11. Chrome (Win) - Clearing Cache and Cookies
  12. Learn@Illinois Moodle - Student - Updating your Profile
  13. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  14. How can I find my IP address and MAC address on a Windows computer?
  15. How do I access my.UIC portal?
  16. Web Browsers - Popup Blockers
  17. Excel - How to Merge Cells
  18. How do I use the Raise Hand feature in Webex?
  19. Chrome (Mac) - Clearing Cache and Cookies
  20. How do I log in to the UIC VPN?
  21. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  22. Office 365, Gmail, Email, Exchange, Where do I log in?
  23. VPN, CISCO AnyConnect, Linux
  24. Zoom, Live Transcription
  25. iOS - Clearing Saved Passwords
  26. How do I configure Breakout Rooms in Zoom?
  27. Verifying that a Private Key Matches a Certificate
  28. Zoom, Configuring Breakout Rooms
  29. Passwords, Credential Manager and Keychain Editing
  30. How do I send an encrypted email using Office 365?
  31. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  32. How do I install and use UIC VPN on Windows?
  33. How do I configure Active Directory to store BitLocker recovery information?
  34. Edge (Win) - Clearing Cache and Cookies
  35. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  36. What are some common problems about using Zoom?
  37. How to find the computer name on Windows computers
  38. How do I configure email clients for UIC Gmail?
  39. Zoom, Using authentication to limit access to your virtual event
  40. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  41. VPN, CISCO AnyConnect, Failed to load preferences error message
  42. What are some best practices for using Zoom for meetings?
  43. VPN, CISCO AnyConnect, Uninstalling on a Mac
  44. How do I install and use UIC VPN on MacOS?
  45. How to check your Junk Email Folder in Outlook
  46. How can I recover a deleted item in Outlook?
  47. Office 365, Email, Configuring the Outlook App for Android and iOS
  48. Learn@Illinois Moodle - Student - Embedding Audio or Video from Illinois Media Space
  49. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  50. How can I check my UIC email?
  51. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  52. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  53. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  54. cPanel, How to Host a NodeJS Application
  55. Zoom, Logging In
  56. Chrome (Win) - Using the Popup Blocker
  57. Zoom, Updating Display Name
  58. How do I use SSH and SFTP on Mac OS X/macOS?
  59. cPanel, How to use Python on cPanel
  60. iOS - Clearing Cache and Cookies
  61. Illinois Compass 2g, Direct Submit
  62. What is Symantec Encryption Desktop? (formerly known as PGP Desktop Encryption)
  63. Windows XP - Finding the IP Number and MAC Address of a Network Card
  64. Remote Access to PACS, RaptorMed, Qpulse, SlideHosting, VADDS and Vetstar
  65. cPanel, Free campus web hosting at
  66. Zoom, Students, Getting Started
  67. WebStore, Adobe Creative Cloud University Wide Access for Students
  68. Learn@Illinois Moodle - Student - Viewing Grades
  69. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  70. AITS Service Desk - Contacting Us
  71. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  72. Firefox 57+ (Win) - Clearing Cache and Cookies
  73. How do I use the Elmo USB document camera with my computer to write equations?
  74. What are UIC's accessibility resources?
  75. U of I Box, Service
  76. How do I connect to the Virtual Computer Lab using a browser?
  77. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  78. U of I Box, Getting Started
  79. Skype for Business, Adding a Delegate
  80. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  81. SharePoint - Unable to delete a locked or checked out document
  82. How do I map a printer?
  83. Skype for Business, Adding Consumer Skype Users to Skype for Business Contacts
  84. NetID Center, How do I change my NetID Password?
  85. Skype for Business, Block and Unblock People
  86. Security, How to disable AirDrop on OS X computers
  87. How can I allow only authenticated users to join Zoom meetings?
  88. What are PGP Public and Private Keys?
  89. Chrome (Mac) - Using the Popup Blocker
  90. Email, How to set up email redirection
  91. EWS, Remote Access, Connecting to Citrix
  92. How do I upload a PowerPoint to Blackboard?
  93. cPanel, "An installation already exists" error
  94. VPN, Connection issues when connecting over IPv6
  95. What is the difference between Blackboard Collaborate, Google Meet, Microsoft Teams, Webex and Zoom?
  96. cPanel, My web site isn't displaying
  97. How do I connect to the Virtual Computer Lab using the desktop application?
  98. Zoom, Recording to cloud or Illinois Media Space
  99. Kaltura, Bulk upload of multiple files
  100. Contact Us
  101. Opera (Win) - Clearing Cache and Cookies
  102. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  103. Azure App Services or Kubernetes?
  104. Kaltura, Uploading media
  105. Firefox 21+ (Mac) - Clearing Cache and Cookies
  106. Safer Illinois for iOS and Android
  107. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
  108. Illinois Compass 2g, Student turning in a video for an Assignment
  109. How do I generate a CSR from Windows using the certificate MMC Certificate MMC access?
  110. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
  111. Android (Jellybean) - Clearing Cache and Cookies
  112. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  113. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  114. Office 365, Email, Exchange, Forwarding Email Messages as an Attachment
  115. Office 365, Email, Exchange, Outlook synchronization permission error
  116. Zoom, How to protect your sessions
  117. KnowledgeBase Search Tips
  118. Kaltura, "Failed to Stop Recording" Error in Kaltura Capture
  119. Safari (Win) - Clearing Cache and Cookies
  120. Networking, Remote Desktop Gateway Service

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