Most Popular Answers

  1. Clearing Browser Cache and Cookies
  2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  3. Illinois Compass 2g, SafeAssign
  4. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  5. Active Directory, How to tell if your computer is joined to an Active Directory
  6. Oracle - How do you change your Oracle database password?
  7. How do I connect to a network drive or file share?
  8. Zoom, Pro vs Basic Accounts
  9. How do I use the Raise Hand feature in Webex?
  10. How do I update my Zoom client to the latest version?
  11. How can I find my IP address and MAC address on a Windows computer?
  12. Chrome (Win) - Clearing Cache and Cookies
  13. Illinois Compass 2g, Direct Submit
  14. Edge (Win) - Clearing Cache and Cookies
  15. How do I access my.UIC portal?
  16. Skype for Business, Communicate with Skype Users
  17. VPN, CISCO AnyConnect, Linux
  18. What are some best practices for using Zoom for meetings?
  19. How can I recover a deleted item in Outlook?
  20. Zoom, Only Authenticated Users Can Join Meetings
  21. How can I check my UIC email?
  22. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  23. VPN, CISCO AnyConnect, Failed to load preferences error message
  24. Skype for Business, Adding a Delegate
  25. Shortcut Keys for Operating Microsoft Outlook 365
  26. Passwords, Credential Manager and Keychain Editing
  27. Chrome (Mac) - Clearing Cache and Cookies
  28. Office 365, Gmail, Email, Exchange, Where do I log in?
  29. Where are the instructions for connecting to my campus VPN?
  30. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  31. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  32. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  33. Webinars and Workshops Calendar
  34. Verifying that a Private Key Matches a Certificate
  35. Email, How to set up email redirection
  36. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  37. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  38. cPanel, How to use Python on cPanel
  39. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  40. Excel - How to Merge Cells
  41. What are some common problems about using Zoom?
  42. Office 365, Email, Exchange, Mobile Devices with Exchange
  43. How do I configure Breakout Rooms in Zoom?
  44. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  45. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  46. VPN, CISCO AnyConnect, Uninstalling on a Mac
  47. Firefox 57+ (Win) - Clearing Cache and Cookies
  48. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  49. iOS - Clearing Saved Passwords
  50. AITS Service Desk - Contacting Us
  51. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  52. Networking, Firewall, Vulnerable Networking Ports Blocked
  53. How to check your Junk Email Folder in Outlook
  54. Security, How to disable AirDrop on OS X computers
  55. Office 365, Email, Configuring the Outlook App for Android and iOS
  56. How do I log in to the UIC VPN?
  57. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  58. VPN, Connection issues when connecting over IPv6
  59. Web Browsers - Popup Blockers
  60. Skype for Business, Block and Unblock People
  61. Firefox 21+ (Mac) - Clearing Cache and Cookies
  62. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  63. iOS - Clearing Cache and Cookies
  64. Office 365, Email, Exchange, Outlook synchronization permission error
  65. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  66. How do I install and use UIC VPN on Windows?
  67. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  68. Networking, Remote Desktop Gateway Service
  69. What are UIC's accessibility resources?
  70. U of I Box, Service
  71. Endpoint Services, SCCM, Installing SCEP or Windows Defender
  72. VPN, CISCO AnyConnect, About VPN Profiles
  73. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  74. KnowledgeBase Search Tips
  75. cPanel, "An installation already exists" error
  76. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  77. Skype for Business, Setting Options for Skype Meetings using Outlook
  78. How do I access my Exchange email account through a web browser?
  79. How do I access a shared Exchange mailbox?
  80. How do I host an audio-only Webex meeting?
  81. How Do I Import Google Calendar to Outlook/Exchange Online?
  82. cPanel, My web site isn't displaying
  83. Safari (Win) - Clearing Cache and Cookies
  84. Technology Services, Zoom Change Log
  85. What is the maximum number of participants in a Webex Meeting?
  86. How can I allow only authenticated users to join Zoom meetings?
  87. Phishing and Spam - What to do with Suspicious Emails
  88. How do I map a printer?
  89. Zoom, How to protect your sessions
  90. Kaltura, Using Playlists
  91. I am receiving a Login Failed error in AnyConnect, how do I fix this?
  92. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
  93. NetID Center, How do I change my NetID Password?
  94. WebStore, Adobe Creative Cloud for Students Temporary Access
  95. Zoom, Feature Comparison to Blackboard Collaborate Ultra
  96. Opera (Win) - Clearing Cache and Cookies
  97. NetID Claim, How to Claim for Students
  98. U of I Box, Getting Started
  99. What is Symantec Encryption Desktop? (formerly known as PGP Desktop Encryption)
  100. University of Illinois System - Unable to log into Enterprise with NetID/password
  101. cPanel, Free campus web hosting at web.illinois.edu
  102. Android (Jellybean) - Clearing Cache and Cookies
  103. How do I create a UIC Box account?
  104. Do I need a Webex account in order to join a Webex meeting?
  105. Web Services, Short URL
  106. Cloud Dashboard, Overview
  107. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  108. Windows XP - Finding the IP Number and MAC Address of a Network Card
  109. Skype for Business, Removing stored password with Windows Credential Manager
  110. KB User's Guide - Documents Tab - Document Style Guidelines
  111. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
  112. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
  113. Cloud, Cloud-based storage solutions for campus
  114. COVID-19 Technology Loaner Program
  115. Zoom, Login Steps on Desktop Client for Meetings
  116. Webstore, Adobe Enterprise Sign In
  117. Zoom, Students, Getting Started
  118. Contact Us
  119. Learn@Illinois Moodle - Making Course Sites Visible and Hidden
  120. Bomgar – How to Download and Login to Bomgar Representative Console

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