Most Popular Answers

  1. AITS Service Desk - Contacting Us
  2. Clearing Browser Cache and Cookies
  3. Outlook (Windows) - How to Add Additional Mailboxes
  4. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  5. Chrome (Win) - Clearing Cache and Cookies
  6. Active Directory, How to tell if your computer is joined to an Active Directory
  7. How to find the computer name on Windows computers
  8. Office 365, Gmail, Email, Exchange, Where do I log in?
  9. Oracle - How do you change your Oracle database password?
  10. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  11. University Bursar - How do I sign up an Authorized Payer?
  12. How do I connect to a network drive or file share?
  13. Disable IPv6 on a Windows 10 Computer
  14. Outlook 365, Shortcut Keys for Operating Microsoft Outlook
  15. Edge (Win) - Clearing Cache and Cookies
  16. University Bursar - How do I pay my University bill?
  17. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  18. Excel - How to Merge Cells
  19. Chrome (Mac) - Clearing Cache and Cookies
  20. WebStore, How to install software from an ISO file.
  21. Fujitsu Scansnap Scanner Not Scanning Troubleshooting
  22. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  23. Technology Services Endpoint Services (EPS) Portal
  24. cPanel, My web site isn't displaying
  25. Endpoint Security, CrowdStrike, Supported Operating Systems
  26. How to add a DNS Suffix
  27. VPN, CISCO AnyConnect, Linux
  28. Mac OS, How to rename computer via scutil
  29. Email, How to set up email forwarding
  30. Passwords, Credential Manager and Keychain Editing
  31. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  32. VPN, CISCO AnyConnect, Failed to load preferences error message
  33. Office 365, How to Delete Inbox Rules from Outlook
  34. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10, 11
  35. Endpoint Security, CrowdStrike, Sensor Tagging
  36. Microsoft 365, How do I undo the "Allow my organization to manage my device" setting?
  37. Cisco VPN Start before logon - Tutorial
  38. University Bursar - How do I enroll in the UI-Pay Payment Plan?
  39. Zoom, Logging In
  40. VPN, Cisco AnyConnect Socket Filter for Mac OS Big Sur
  41. Verifying that a Private Key Matches a Certificate
  42. cPanel, How to install WordPress on cPanel
  43. Mass Spec Submission Address
  44. Technology Services Wi-Fi Help Portal Page - Start Here
  45. cPanel, How to use Python on cPanel
  46. Windows XP - Finding the IP Number and MAC Address of a Network Card
  47. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  48. VPN, Connection issues when connecting over IPv6
  49. ChromeRiver - Delegate in ChromeRiver
  50. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  51. Firefox 57+ (Win) - Clearing Cache and Cookies
  52. Where are the instructions for connecting to my campus VPN?
  53. Add an additional Email account to Outlook Client or Web Access
  54. U of I Box, Getting Started
  55. cPanel, Free campus web hosting at
  56. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
  57. Zebra GX420t Label Printer Solution Guide
  58. Remote Access to PACS, RaptorMed, Q-Pulse, Vetstar, SANDI
  59. VPN, CISCO AnyConnect, Uninstalling on a Mac
  60. Opera (Win) - Clearing Cache and Cookies
  61. KB User's Guide - Documents Tab - Document Style Guidelines
  62. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  63. ChromeRiver – CFOP Maintenance
  64. iOS - Clearing Safari's Saved Passwords
  65. iOS - Clearing Cache and Cookies
  66. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  67. Enterprise Applications - Error: VPN is required
  68. KB User's Guide - Documents Tab - How to Create and Publish a Document
  69. Identity Management, Sponsored NetIDs
  70. Zoom, Breakout Rooms
  71. How do I map a printer?
  72. Firefox 21+ (Mac) - Clearing Cache and Cookies
  73. NetID Center, How do I change my NetID Password?
  74. University of Illinois System - Unable to log into Enterprise with NetID/password
  75. i-card, How do I find my UIN?
  76. Cloud, Cloud-based storage solutions for campus
  77. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  78. cPanel, How to manage MySQL databases on cPanel
  79. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  80. Safari (Win) - Clearing Cache and Cookies
  81. Security, How to disable AirDrop on OS X computers
  82. University Bursar - When and how can I access my IRS Form 1098-T?
  83. cPanel, How to Host a NodeJS Application
  84. NetID Claim, How to Claim for Students
  85. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  86. What is Records and Information Management?
  87. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  88. cPanel, "An installation already exists" error
  89. Endpoint Security, CrowdStrike, Is CrowdStrike Installed?
  90. cPanel, SSH, SCP, and SFTP access
  91. Skype for Business, Voicemail Messages, Greetings, and Settings
  92. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
  93. Identity Management, What is my NetID?
  94. Office 365, Email, Exchange, Mobile Devices with Exchange
  95. Office 365, Email, Configuring the Outlook App for Android and iOS
  96. KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents
  97. WebStore, Adobe Creative Cloud University-Wide Access for Students
  98. EWS, Remote Access
  99. Adobe Sign - What are the known issues and troubleshooting tips?
  100. Tutorial - Protein-ligand docking with MOE
  101. Opera 28.0 (Mac) - Clearing Cache and Cookies
  102. Skype for Business, Adding a Delegate
  103. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  104. VPN, CISCO AnyConnect, About VPN Profiles
  105. Skype for Business and Teams VoIP, Supported Devices and Equipment
  106. Canvas, Start Page
  107. Office 365, Microsoft Teams
  108. ChromeRiver - Itemizing Lodging Expenses
  109. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
  110. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  111. Pinnacle, Quick Start Guide for Submitting Service Requests
  112. cPanel, Getting access and setting permissions
  113. Skype for Business, Block and Unblock People
  114. Cloud Dashboard, Overview
  115. U of I Box, Service
  116. Skype for Business, Share your desktop or a program
  117. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
  118. Email, Spam Control, FAQ
  119. downloading data
  120. Firefox 3.5 (Win) - Clearing Cache and Cookies

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