Most Popular Answers

  1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  3. Clearing Browser Cache and Cookies
  4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  5. Excel - How to Merge Cells
  6. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  7. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  8. Oracle - How to Change Your Oracle Database Password
  9. Edge (Win) - Clearing Cache and Cookies
  10. Active Directory, How to tell if your computer is joined to an Active Directory
  11. Chrome (Mac) - Clearing Cache and Cookies
  12. How do I connect to a network drive or file share?
  13. Verifying that a Private Key Matches a Certificate
  14. Chrome (Win) - Clearing Cache and Cookies
  15. How do I access my.UIC portal?
  16. Security, How to disable AirDrop on OS X computers
  17. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  18. How can I check my UIC email?
  19. Windows XP - Finding the IP Number and MAC Address of a Network Card
  20. iOS - Clearing Cache and Cookies
  21. How can I find my IP address and MAC address on a Windows computer?
  22. Skype for Business, Communicate with Skype Users
  23. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  24. Skype for Business, Adding a Delegate
  25. VPN, CISCO AnyConnect, Uninstalling on a Mac
  26. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
  27. VPN, CISCO AnyConnect, Linux
  28. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  29. iOS - Clearing Saved Passwords
  30. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  31. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  32. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  33. EWS Labs, Remote Access, Connecting to Citrix From a Mac
  34. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  35. Office 365, Gmail, Email, Exchange, Where do I log in?
  36. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  37. VPN - Accessing and connecting from each university location
  38. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  39. Chrome (Mac) - Using the Popup Blocker
  40. How do I connect to Unix safely?
  41. Records Disposal
  42. Skype for Business, Block and Unblock People
  43. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  44. Kaltura 3rd party cookies
  45. Illinois Compass 2g, Viewing the course roster
  46. Opera (Win) - Clearing Cache and Cookies
  47. Firefox 21+ (Mac) - Clearing Cache and Cookies
  48. Office 365, Email, Your Email Address and the Email Redirection
  49. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  50. Passwords, Credential Manager and Keychain Editing
  51. VPN, CISCO AnyConnect, Failed to load preferences error message
  52. How do I access a shared Exchange mailbox?
  53. How do I access Exchange Outlook Web App (OWA)?
  54. How can I recover a deleted item in Outlook?
  55. Endpoint Services, SCCM, Installing SCEP or Windows Defender
  56. SharePoint - Unable to delete a locked or checked out document
  57. Firefox 57+ (Win) - Clearing Cache and Cookies
  58. Training, Online Training
  59. Networking, Remote Desktop Gateway Service
  60. Siebel Center Printers, Copiers, Scanners, Plotters
  61. Web Services, Short URL
  62. How do I connect to UIC-WiFi using Android?
  63. Safari (Win) - Clearing Cache and Cookies
  64. Mobius View - Home Page
  65. How do I install and use UIC VPN on Windows?
  66. Mobius View - Accessing Reports
  67. University of Illinois System - Unable to log into Enterprise with NetID/password
  68. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  69. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
  70. Office 365, Email, Exchange, Mobile Devices with Exchange
  71. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
  72. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  73. Email, Spam Control, FAQ
  74. NetID Center, How do I change my NetID Password?
  75. Android (Jellybean) - Clearing Cache and Cookies
  76. Remote Access to PACS, RaptorMed, Qpulse, SlideHosting, VADDS and Vetstar
  77. AITS Service Desk - Contacting Us
  78. EWS Labs, Remote access to your EWS Windows home directory
  79. Networking, Firewall, Vulnerable Networking Ports Blocked
  80. How Do I Import Google Calendar to Outlook/Exchange Online?
  81. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  82. Where can I print using Wepa?
  83. How do I create a UIC Box account?
  84. Office 365, Email, Exchange, Outlook synchronization permission error
  85. How do I log in to the UIC VPN?
  86. U of I Box, Service
  87. How to check your Junk Email Folder in Outlook
  88. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  89. Phishing and Spam - What to do with Suspicious Emails
  90. How do I set up the My Devices Portal?
  91. Technology Services Wi-Fi Help Portal Page - Start Here
  92. How do I map a printer?
  93. What are UIC's accessibility resources?
  94. Android (Jellybean) - Clearing Saved Passwords and Form Data
  95. VPN, CISCO AnyConnect, Mac OS X Version compatibility
  96. How do I install and use UIC VPN on MacOS?
  97. Office 365, Email, Configuring the Outlook App for Android and iOS
  98. KB User's Guide - Documents Tab - Document Style Guidelines
  99. WebStore, SAP2000 Error #17, License Not Found
  100. Web Browsers - Popup Blockers
  101. Technology Services, Paying For Printing
  102. AV Tools Check - DVD, Bluray
  103. AV Tools Check - Wireless Presentation
  104. AV Tools Check - Projector
  105. AV Tools Check - Laptop HDMI
  106. AV Tools Check - Touch/Pen Display
  107. AV Tools Check - Video Conferencing
  108. How do I connect to UIC-WiFi using Windows?
  109. Skype for Business, Dialing international
  110. AV Tools Check - Microphones
  111. AV Tools Check - Display
  112. AV Tools Check - Room Audio
  113. AV Tools Check - laptop VGA
  114. AV Tools Check - Document Camera
  115. AV Tools Check - Control Panel
  116. AV Tools Check - Lecture Capture
  117. AV Tools Check - Batteries
  118. AV Tools Check - Notes
  119. AV Tools Check - General
  120. Internet Explorer 6 (Win) - Clearing Cache and Cookies

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