Most Popular Answers

  1. Email, Spam Control, FAQ
  2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  3. Excel - How to Merge Cells
  4. Skype for Business, Communicate with Skype Users
  5. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  6. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  7. Clearing Browser Cache and Cookies
  8. How do I connect to a network drive or file share?
  9. Zoom, How to protect your sessions
  10. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  11. Active Directory, How to tell if your computer is joined to an Active Directory
  12. Skype for Business, Adding a Delegate
  13. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS X
  14. Where are the instructions for connecting to my campus VPN?
  15. Zoom, Pro vs Basic Accounts
  16. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  17. How can I find my IP address and MAC address on a Windows computer?
  18. How do I access my.UIC portal?
  19. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  20. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  21. Chrome (Win) - Clearing Cache and Cookies
  22. VPN, CISCO AnyConnect, Failed to load preferences error message
  23. Zoom, Getting Started
  24. Illinois Compass 2g, Direct Submit
  25. VPN, CISCO AnyConnect, Linux
  26. How can I check my UIC email?
  27. Illinois Compass 2g, Course Menu
  28. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  29. Skype for Business - Presenting from Webcam
  30. Security, How to disable AirDrop on OS X computers
  31. Zoom, Students, Getting Started
  32. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
  33. Chrome (Mac) - Clearing Cache and Cookies
  34. How do I install and use UIC VPN on Windows?
  35. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  36. Learn@Illinois Moodle - Student - Updating your Profile
  37. How do I get started with Zoom?
  38. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  39. Zoom, Usage in China
  40. WebStore, Adobe Creative Cloud for Students Temporary Access
  41. How to configure Remote Desktop to use the UofI RDP Gateway
  42. VPN, CISCO AnyConnect, Uninstalling on a Mac
  43. Illinois Compass 2g, SafeAssign
  44. How can I recover a deleted item in Outlook?
  45. Zoom, Logging In
  46. How do I log in to the UIC VPN?
  47. Office 365, Gmail, Email, Exchange, Where do I log in?
  48. How do I host an audio-only Webex meeting?
  49. EWS Labs, Remote access to your EWS Windows home directory
  50. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  51. EWS Labs, Remote Access, Connecting to Citrix from a Windows Computer
  52. Passwords, Credential Manager and Keychain Editing
  53. How do I schedule and start Webex meetings on behalf of someone else?
  54. Networking, Remote Desktop Gateway Service
  55. Learn@Illinois Moodle - Using SafeAssign Compass 2g Assignments in Moodle
  56. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  57. Learn@Illinois Moodle - Student - Logging in to your Course Site
  58. Kaltura, Uploading media
  59. Windows XP - Finding the IP Number and MAC Address of a Network Card
  60. Shortcut Keys for Operating Microsoft Outlook 365
  61. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  62. Edge (Win) - Clearing Cache and Cookies
  63. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  64. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  65. U of I Box, Service
  66. Zoom, Meetings vs Webinars
  67. How do I connect to Unix safely?
  68. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
  69. How do I access Exchange Outlook Web App (OWA)?
  70. Verifying that a Private Key Matches a Certificate
  71. Zoom, Login Steps on Desktop Client for Meetings
  72. Email, How to set up email redirection
  73. Zoom, Password Protect Previously Scheduled Meetings
  74. iOS - Clearing Cache and Cookies
  75. Illinois Compass 2g, Profiles for Students
  76. EWS Labs, Remote Access, Connecting to Citrix From a Mac
  77. What are some best practices for using Zoom for meetings?
  78. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  79. Skype for Business, Block and Unblock People
  80. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
  81. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  82. How do I install and use UIC VPN on MacOS?
  83. iOS - Clearing Saved Passwords
  84. cPanel, How to use Python on cPanel
  85. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  86. I am receiving a Login Failed error in AnyConnect, how do I fix this?
  87. What is the maximum number of participants in a Webex Meeting?
  88. Skype for Business, Participate in Online Meetings with Skype for Business Web App
  89. Forms, 1098-T
  90. VPN, Connection issues when connecting over IPv6
  91. Kaltura, Using Personal Capture
  92. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  93. Echo360 - Downloading Content from a Class
  94. VPN, CISCO AnyConnect, Mac OS X Version compatibility
  95. How to check your Junk Email Folder in Outlook
  96. Skype for Business, Setting Options for Skype Meetings using Outlook
  97. How do I access a shared Exchange mailbox?
  98. Online tools, Best practices and FAQs
  99. Web Browsers - Popup Blockers
  100. Skype for Business, Minimum Client Versions Required
  101. Access Email and Calendar
  102. How do I upload a PowerPoint to Blackboard?
  103. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  104. U of I Box, Getting Started
  105. Illinois Compass 2g, Student turning in a video for an Assignment
  106. Zoom, What is Zoom?
  107. Kaltura, Integration with Illinois Compass 2g
  108. Networking, Remote Desktop Gateway, Mac Client Configuration
  109. Opera (Win) - Clearing Cache and Cookies
  110. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
  111. Office 365, Email, Configuring the Outlook App for Android and iOS
  112. VPN, Frequently Asked Questions
  113. Office 365, Email, Exchange, Mobile Devices with Exchange
  114. NetID Center, How do I change my NetID Password?
  115. Kaltura, Known Issues
  116. How do I map a printer?
  117. VPN, CISCO AnyConnect, The client service is not responding error message
  118. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
  119. Bomgar – How to Download and Login to Bomgar Representative Console
  120. Identity Management, Requirements for Acceptable Passwords

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