University of Illinois Unified Knowledgebase

Most Popular Answers

1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
2. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
3. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
4. Clearing Browser Cache and Cookies
5. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
6. Windows XP - Finding the IP Number and MAC Address of a Network Card
7. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
8. Chrome (Win) - Clearing Cache and Cookies
9. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
10. iOS - Clearing Saved Passwords
11. Security, How to disable AirDrop on OS X computers
12. Active Directory, How to tell if your computer is joined to an Active Directory
13. Internet Explorer 8 (Win) - Clearing Cache and Cookies
14. Excel - How to Merge Cells
15. Chrome (Mac) - Clearing Cache and Cookies
16. Email, Your Email Address and the Email Redirection
17. Outlook 2010 and 2013 Calendar Features
18. iOS - Clearing Cache and Cookies
19. Internet Explorer 7 (Win) - Clearing Cache and Cookies
20. Email, Google Apps @ Illinois Accounts
21. Office 365, Gmail, Email, Where do I log in?
22. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
23. Training, Lynda.com Online Training
24. Email, Google Apps @ Illinois, Setting Up IMAP on Desktop Email Client
25. Edge (Win) - Clearing Cache and Cookies
26. Email, Exchange, Mobile Devices with Exchange
27. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
28. Skype for Business, Adding a Delegate
29. Technology Enhanced Classrooms, Building List
30. Networking, Firewall, Vulnerable Networking Ports Blocked
31. VPN, CISCO AnyConnect, Failed to load preferences error message
32. U of I Box, Service
33. JNLP - How to Launch Banner Forms (Windows) (Chrome)
34. Opera (Win) - Clearing Cache and Cookies
35. Safari 5 (Mac) - Clearing Cache and Cookies
36. Networking, Wireless, IllinoisNet_Guest, How to register your device for IllinoisNet_Guest
37. Firefox 21+ (Mac) - Clearing Cache and Cookies
38. Endpoint Services, SCCM, Installing SCEP or Windows Defender
39. NetID Change, Procedure for Student, Staff, Faculty
40. Email, Exchange, Outlook Anywhere without VPN - Configure RPC over HTTP in your Outlook 2010 or 2013 Client
41. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
42. Safari (Win) - Clearing Cache and Cookies
43. Amazon Web Services, VPC Guide for Illinois
44. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
45. Networking, Wireless, Setup IllinoisNet using IllinoisNet_Guest on iOS
46. Skype for Business, Communicate with Skype Users
47. Networking, Wireless, What do I need to get connected to IllinoisNet?
48. Skype for Business, Block and Unblock People
49. Android (Jellybean) - Clearing Cache and Cookies
50. Chrome (Win) - Clearing Saved Passwords and Form Data
51. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
52. Email, Spam Control, FAQ
53. Shibboleth, Protecting Your Applications with Shibboleth
54. Webstore, Adobe Enterprise Sign In
55. BitLocker, How to recover BitLocker key using Active Directory Users & Computers
56. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
57. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
58. Networking, Guide to University of Illinois IP Spaces
59. Tableau - Embedding Dashboards in Websites Using Tableau Service Account
60. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
61. Android (Jellybean) - Clearing Saved Passwords and Form Data
62. Networking, Wireless, How to manually set up IllinoisNet on the Android OS
63. Email, Spam Control, URL defense, re-writing
64. Web Services, Short URL
65. RightFax, Fax Services
66. Networking, Wireless, Setup IllinoisNet using IllinoisNet_Guest on Android
67. Skype for Business, USB and IP Phones
68. Email, Google Apps @ Illinois, Choosing How to Use Google Apps @ Illinois
69. SharePoint - Unable to delete a locked or checked out document
70. Skype for Business, Setting Options for Skype Meetings using Outlook
71. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
72. Kaltura, Include PowerPoint Slides in a video
73. Java Plugin (Windows) - Add Site to Edit Site List FAILS
74. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
75. Skype for Business, Mac Installation
76. VPN, CISCO AnyConnect, About VPN Profiles
77. Skype for Business, Dialing international
78. Office 365, Email, Migration, Template for IT Pros to Customers
79. Firefox 57+ (Win) - Clearing Cache and Cookies
80. Networking, Remote Desktop Gateway Service
81. University of Illinois System - Unable to log into Enterprise with NetID/password
82. Illinois Campus Cluster access for ACES Researchers
83. Email, Google Apps @ Illinois, Using Google Apps with Apple Mail
84. Technology Enhanced Classrooms, Engineering Hall 106B8
85. VPN, CISCO AnyConnect VPN, Loss of Internet Connectivity
86. WebStore, SAP2000 Error #17, License Not Found
87. Networking, Wireless, Setup IllinoisNet using IllinoisNet_Guest on Mac OS X
88. Illinois Compass 2g, Deploying Tests and Surveys
89. KnowledgeBase Search Tips
90. Email, Moving Your Email to Another Service
91. Email, Exchange, IMAP Email Access to Exchange
92. Endpoint Services, SCCM, BitLocker Full Disk Encryption, Setting up on Windows
93. College of FAA, How do I Connect To a File Server?
94. VPN, Cisco AnyConnect, IPv6 notes
95. Phishing and Spam - What to do With Suspicious Emails
96. Email, Exchange, How to create a rule to forward mail from OWA Exchange 2010 to another email address
97. Password Manager, How do I change my NetID Password?
98. Illinois Compass 2g, Instructors, Create a Blackboard Collaborate Ultra Session
99. 1098-T Tax Form - Accessing Your Tax Form
100. Skype for Business, Discover Skype for Business