Most Recent Answers

  1. SHIELD FAQ - Why am I asked my demographic information, including my race and date of birth?     Updated: 1 hour 29 minutes ago
        Created: 3 hours 3 minutes ago  
  2. SHIELD FAQ - How long will it take to receive test results?     Updated: 1 hour 29 minutes ago
        Created: 2021-04-15 13:46:00  
  3. SHIELD FAQ - How will a group be notified of their test results?     Updated: 1 hour 29 minutes ago
        Created: 3 hours ago  
  4. SHIELD FAQ - Who sees the patient's results?     Updated: 1 hour 29 minutes ago
        Created: 2021-04-15 14:04:04  
  5. SHIELD FAQ - What happens if someone, including a child, cannot produce an acceptable saliva specimen?     Updated: 1 hour 29 minutes ago
        Created: 2 hours 56 minutes ago  
  6. SHIELD FAQ - When people drool, do any droplets stay in the air or do they disperse?     Updated: 1 hour 29 minutes ago
        Created: 2021-04-15 14:14:09  
  7. SHIELD FAQ - Is my DNA kept or analyzed as part of this test?     Updated: 1 hour 29 minutes ago
        Created: 2021-04-15 14:30:50  
  8. SHIELD FAQ - Can I take the covidSHIELD test at home?     Updated: 1 hour 29 minutes ago
        Created: 2021-04-15 14:32:22  
  9. SHIELD FAQ - Where are SHIELD laboratories located?     Updated: 1 hour 30 minutes ago
        Created: 2 hours 46 minutes ago  
  10. SHIELD FAQ - How does the covidSHIELD test work with contact tracing?     Updated: 1 hour 30 minutes ago
        Created: 2 hours 45 minutes ago  
  11. SHIELD FAQ - What information is required to be tested?     Updated: 1 hour 30 minutes ago
        Created: 2021-04-15 13:37:15  
  12. SHIELD FAQ - Why should I not put anything in my mouth or ingest anything an hour before being tested?     Updated: 1 hour 30 minutes ago
        Created: 2021-04-15 11:50:30  
  13. SHIELD FAQ - Is there anything else I should do before taking the covidSHIELD test?     Updated: 1 hour 30 minutes ago
        Created: 3 hours 7 minutes ago  
  14. SHIELD FAQ - What rules should I follow prior to being tested.     Updated: 1 hour 30 minutes ago
        Created: 2021-04-15 11:46:20  
  15. SHIELD FAQ - How much saliva does a person need to produce for a covidSHIELD test?     Updated: 1 hour 30 minutes ago
        Created: 2021-04-15 11:43:07  
  16. SHIELD FAQ - How long does it take to go through the testing process?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 11:34:40  
  17. SHIELD FAQ - How does the testing process work?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 11:32:33  
  18. SHIELD FAQ - Is everything HIPAA compliant?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 11:25:45  
  19. SHIELD FAQ - Are you testing for anything else? Drugs, alcohol, etc.?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 11:22:38  
  20. SHIELD FAQ - Who can be tested?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 11:19:56  
  21. SHIELD FAQ - How safe are the covidSHIELD testing facilities?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 11:12:00  
  22. SHIELD FAQ - What does it mean to be operating under Emergency Use Authorization (EUA)?     Updated: 1 hour 31 minutes ago
        Created: 2021-04-15 16:34:59  
  23. SHIELD FAQ - What is the University of Illinois' role in the SHIELD program?     Updated: 1 hour 32 minutes ago
        Created: 2021-04-15 09:24:33  
  24. SHIELD FAQ - What is surveillance testing?     Updated: 1 hour 32 minutes ago
        Created: 3 hours 37 minutes ago  
  25. SHIELD FAQ - Should individuals who are not fully vaccinated continue to wear masks for outdoor sports-related activities?     Updated: 1 hour 32 minutes ago
        Created: 3 hours 47 minutes ago  
  26. SHIELD FAQ - Should individuals who are not fully vaccinated continue to wear masks for indoor sports-related activities?     Updated: 1 hour 33 minutes ago
        Created: 3 hours 49 minutes ago  
  27. SHIELD FAQ - Do individuals who are vaccinated need to wear masks during sports?     Updated: 1 hour 34 minutes ago
        Created: 3 hours 53 minutes ago  
  28. SHIELD FAQ - How does SHIELD accommodate those who might struggle with the collection progress (such as younger children or older adults)?     Updated: 1 hour 34 minutes ago
        Created: 2021-04-15 14:08:58  
  29. SHIELD FAQ - If a patient wants more information about their positive test result from SHIELD, what should they do?     Updated: 1 hour 34 minutes ago
        Created: 2021-04-15 16:28:14  
  30. SHIELD FAQ - Are masks required in testing locations?     Updated: 1 hour 34 minutes ago
        Created: 3 hours 55 minutes ago  
  31. SHIELD FAQ - Has there been any indication of virus spread at other collection sites?     Updated: 1 hour 54 minutes ago
        Created: 2021-04-15 14:17:28  
  32. SHIELD FAQ - What day post infection do people usually start showing symptoms?     Updated: 1 hour 54 minutes ago
        Created: 2 hours 28 minutes ago  
  33. SHIELD FAQ - When does an individual start shedding the virus post infection?     Updated: 1 hour 54 minutes ago
        Created: 2021-04-15 15:39:19  
  34. SHIELD FAQ - How is the specimen disposed of after testing?     Updated: 1 hour 54 minutes ago
        Created: 2 hours 48 minutes ago  
  35. SHIELD FAQ - What are the possible test results one could receive from their test?     Updated: 1 hour 54 minutes ago
        Created: 2021-04-15 13:58:02  
  36. SHIELD FAQ - Are the covidSHIELD tests able to detect variants? And if so, which ones?     Updated: 1 hour 54 minutes ago
        Created: 2 hours 18 minutes ago  
  37. SHIELD FAQ - How accurately does covidSHIELD identify virus mutations?     Updated: 1 hour 54 minutes ago
        Created: 2021-04-15 16:06:51  
  38. SHIELD FAQ - Will the covidSHIELD test be able to show if someone has antibodies as well as the live virus?     Updated: 1 hour 54 minutes ago
        Created: 2021-04-15 15:56:42  
  39. SHIELD FAQ - Can the covidSHIELD test catch active infection before infectiousness?     Updated: 1 hour 55 minutes ago
        Created: 2021-04-15 15:35:38  
  40. SHIELD FAQ - Children are known to have low viral loads, does the covidSHIELD test identify infections in children and adults with low viral loads?     Updated: 1 hour 55 minutes ago
        Created: 2021-04-15 15:32:25  
  41. SHIELD FAQ - Why is saliva collection better than nasal swabbing for testing and collecting?     Updated: 1 hour 55 minutes ago
        Created: 2021-04-15 15:07:24  
  42. SHIELD FAQ - Why does testing frequently help?     Updated: 1 hour 55 minutes ago
        Created: 2021-04-15 15:12:50  
  43. SHIELD FAQ - What day does the covidSHIELD test begin to pick up the virus post infection?     Updated: 1 hour 55 minutes ago
        Created: 2 hours 22 minutes ago  
  44. SHIELD FAQ - If I receive a positive test result from the covidSHIELD test, do I have to go and receive another test from another provider?     Updated: 1 hour 55 minutes ago
        Created: 2021-04-15 16:13:17  
  45. SHIELD FAQ - If a person is positive on covidSHIELD should they retest? Is there a possibility it could be a mistake?     Updated: 1 hour 55 minutes ago
        Created: 2021-04-15 16:19:10  
  46. SHIELD FAQ - What happens if a person tests positive with covidSHIELD and then gets a nasal PCR and tests negative? Which test should they trust?     Updated: 1 hour 56 minutes ago
        Created: 2021-04-15 16:21:43  
  47. SHIELD FAQ - What happens if someone tests positive after testing positive 60 days prior. Should they quarantine?     Updated: 1 hour 56 minutes ago
        Created: 2021-04-15 16:26:15  
  48. SHIELD FAQ - Does SHIELD inform the patient if a positive is one of the variants?     Updated: 1 hour 56 minutes ago
        Created: 2021-04-15 16:31:39  
  49. SHIELD FAQ - What other information is being shared with Illinois Department of Public Health (IDPH)?     Updated: 1 hour 56 minutes ago
        Created: 2021-04-15 16:33:02  
  50. SHIELD FAQ - Are positive and negative test results being shared with Illinois Department of Public Health (IDPH)?     Updated: 1 hour 56 minutes ago
        Created: 2 hours ago  
  51. SHIELD FAQ - What if a person tests positive, then negative, and then tests positive again? What should they do?     Updated: 1 hour 58 minutes ago
        Created: 2021-04-15 16:23:52  
  52. SHIELD FAQ - How reliable is the covidSHIELD test?     Updated: 1 hour 59 minutes ago
        Created: 2021-04-15 15:02:22  
  53. SHIELD FAQ - How does the covidSHIELD test know if it is a variant or the regular strain?     Updated: 2 hours ago
        Created: 2 hours 9 minutes ago  
  54. SHIELD FAQ - Where can I find validation data which outlines sensitivity and specificity?     Updated: 2 hours 3 minutes ago
        Created: 2 hours 26 minutes ago  
  55. SHIELD FAQ - What is the difference between diagnostic testing and screening?     Updated: 2 hours 4 minutes ago
        Created: 3 hours 40 minutes ago  
  56. SHIELD FAQ - What is considered outbreak testing?     Updated: 2 hours 7 minutes ago
        Created: 3 hours 39 minutes ago  
  57. SHIELD FAQ - The positivity rate is very low in my community, why would you need to continue to test if the rate is low?     Updated: 2 hours 10 minutes ago
        Created: 2 hours 32 minutes ago  
  58. SHIELD FAQ - I have already had Covid, should I still get tested?     Updated: 2 hours 25 minutes ago
        Created: 3 hours 43 minutes ago  
  59. SHIELD FAQ - How often should we be testing?     Updated: 2 hours 27 minutes ago
        Created: 2 hours 36 minutes ago  
  60. SHIELD FAQ - Should individuals still get tested before sporting events?     Updated: 2 hours 28 minutes ago
        Created: 3 hours 45 minutes ago  
  61. SHIELD FAQ - Should you test after you are fully vaccinated?     Updated: 2 hours 30 minutes ago
        Created: 2021-04-15 14:35:26  
  62. SSL Certificates, Certificate Service     Updated: 3 hours 2 minutes ago
        Created: 2015-02-26 12:25:30  
  63. Safer Illinois, Vaccine Data in Safer Illinois     Updated: 5 hours 21 minutes ago
        Created: 6 hours 23 minutes ago  
  64. SHIELD FAQ - Does this test differentiate between live and dead virus?     Updated: 5 hours 37 minutes ago
        Created: 2021-04-15 16:02:02  
  65. SHIELD FAQ - How often should the group be testing for COVID?     Updated: 5 hours 39 minutes ago
        Created: 2021-04-15 14:06:00  
  66. SHIELD FAQ - How much time should be spaced out between children testing in the same location?     Updated: 5 hours 42 minutes ago
        Created: 2021-04-15 14:19:06  
  67. SHIELD FAQ - What does SHIELD stand for?     Updated: 5 hours 45 minutes ago
        Created: 2021-04-15 16:36:44  
  68. Tutorials     Updated: 6 hours 20 minutes ago
        Created: 43 hours 2 minutes ago  
  69. Shibboleth, What is it?     Updated: 8 hours 55 minutes ago
        Created: 2015-02-26 12:15:43  
  70. Splunk, Service     Updated: 9 hours 15 minutes ago
        Created: 2020-05-01 13:25:48  
  71. Email, Spam Control, How to create a blocked senders list     Updated: 9 hours 23 minutes ago
        Created: 2015-03-18 10:21:12  
  72. Campus Mailing List, Virus & Spam Prevention     Updated: 9 hours 37 minutes ago
        Created: 2015-03-05 15:46:00  
  73. Campus Mailing Lists, Add moderators or owners     Updated: 9 hours 38 minutes ago
        Created: 2 hours 49 minutes ago  
  74. Email, Massmail messages not received, general information     Updated: 10 hours 21 minutes ago
        Created: 32 hours 4 minutes ago  
  75. Illinois Compass 2g, Canvas, Requesting Guest Access     Updated: 26 hours 27 minutes ago
        Created: 2018-03-01 11:47:48  
  76. Skype for Business, E911 General Information     Updated: 26 hours 28 minutes ago
        Created: 26 hours 15 minutes ago  
  77. Endpoint Services, MECM, Configure MECM Endpoint Protection     Updated: 29 hours 11 minutes ago
        Created: 34 hours 11 minutes ago  
  78. Skype for Business, Login Troubleshooting Steps     Updated: 29 hours 14 minutes ago
        Created: 2013-10-04 13:27:51  
  79. Pinnacle, Information on Skype for Business (VoIP), Response Groups, Role-based Accounts, and Common-Area Phones     Updated: 29 hours 15 minutes ago
        Created: 2015-03-25 11:44:08  
  80. Skype for Business, Graduate Students     Updated: 29 hours 16 minutes ago
        Created: 2015-02-25 18:36:24  
  81. Skype for Business, Call Park     Updated: 29 hours 17 minutes ago
        Created: 6 hours 33 minutes ago  
  82. Endpoint Security, CrowdStrike, Sensor Tagging     Updated: 32 hours 29 minutes ago
        Created: 2020-04-17 14:01:47  
  83. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation     Updated: 32 hours 41 minutes ago
        Created: 29 hours 49 minutes ago  
  84. Endpoint Security, CrowdStrike, Full Disk Access for macOS 10.14, 10.15 and 11.0     Updated: 32 hours 59 minutes ago
        Created: 2019-10-23 10:56:30  
  85. Mount OneDrive Team Site Shared Library     Updated: 33 hours 32 minutes ago
        Created: 2021-06-11 13:15:22  
  86. Endpoint Security, CrowdStrike, Installation via Munki & MECM     Updated: 33 hours 35 minutes ago
        Created: 31 hours 10 minutes ago  
  87. Endpoint Services, Munki, Using Munki to Upgrade macOS     Updated: 33 hours 38 minutes ago
        Created: 2019-03-01 14:08:46  
  88. Endpoint Services, MECM, Identify Windows Endpoints by Operating System     Updated: 35 hours 12 minutes ago
        Created: 30 hours 15 minutes ago  
  89. Endpoint Services, MECM, Content Distribution Best Practices     Updated: 35 hours 13 minutes ago
        Created: 2018-11-28 18:08:43  
  90. Endpoint Services, MECM, Device Collection Membership Best Practices     Updated: 35 hours 14 minutes ago
        Created: 2018-11-28 13:15:26  
  91. Endpoint Services, MECM, Which operating system images are maintained in MECM?     Updated: 35 hours 24 minutes ago
        Created: 2017-12-14 15:15:57  
  92. Endpoint Services, MECM, Which articles and training should I read to get started?     Updated: 35 hours 26 minutes ago
        Created: 26 hours 14 minutes ago  
  93. 2FA, Adding a Device to Duo     Updated: 37 hours 44 minutes ago
        Created: 2016-10-13 14:33:01  
  94. KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents     Updated: 2021-06-19 14:28:55
        Created: 9 minutes ago  
  95. Canvas, Manually Export Your Course from Blackboard (Illinois Compass2g)     Updated: 2021-06-18 15:34:49
        Created: 31 hours 30 minutes ago  
  96. Endpoint Services, Munki, macOS Secure Token     Updated: 2021-06-18 11:38:48
        Created: 2018-12-06 16:32:17  
  97. Identity Management, Sponsored NetIDs     Updated: 2021-06-18 10:26:01
        Created: 2015-03-04 12:33:15  
  98. Elemental Analysis Method for CHN via CHN/O/S Elemental Analyzer CHN440     Updated: 2021-06-17 20:08:14
        Created: 2020-03-05 13:50:53  
  99. Elemental Analysis Method for Halide via Oxygen Combustion Flask and/or Ion Selective Electrode (ISE)     Updated: 2021-06-17 20:05:33
        Created: 5 hours 13 minutes ago  
  100. Standard Operating Procedure for Thermogravimetric Analysis     Updated: 2021-06-17 20:01:31
        Created: 28 hours 30 minutes ago  
  101. SCS Microanalysis Lab Status     Updated: 2021-06-17 19:59:45
        Created: 2019-12-18 18:41:52  
  102. Standard Operating Procedure for Differential Scanning Calorimeter     Updated: 2021-06-17 19:58:38
        Created: 27 hours 45 minutes ago  
  103. X-ray Status Now     Updated: 2021-06-17 16:54:33
        Created: 30 hours 32 minutes ago  
  104. Technology Services, Zoom Changelog     Updated: 2021-06-17 16:35:09
        Created: 2020-04-23 16:04:19  
  105. TeamDynamix - Transfer Hub overview and instructions     Updated: 2021-06-17 15:30:56
        Created: 30 hours 56 minutes ago  
  106. Firefox 57+ (Win) - Clearing Cache and Cookies     Updated: 2021-06-17 13:51:05
        Created: 2018-05-25 22:10:34  
  107. Google Apps @ Illinois, Google Analytics     Updated: 2021-06-17 13:45:05
        Created: 2017-01-18 16:19:34  
  108. 2FA, No password, 2FA device, or bank account on file     Updated: 2021-06-17 11:40:12
        Created: 2020-01-23 11:28:42  
  109. Zoom, Audio Issues     Updated: 2021-06-17 11:00:29
        Created: 2020-08-27 15:33:58  
  110. IT Pros, Mailing lists, tools, and regular events for campus IT professionals     Updated: 2021-06-16 16:28:32
        Created: 2016-10-27 16:29:18  
  111. Technology Loan Program, Overview     Updated: 2021-06-16 15:58:38
        Created: 2020-03-27 14:53:20  
  112. CUBEX Drug Dispensing Cabinet     Updated: 2021-06-16 15:54:40
        Created: 9 hours 46 minutes ago  
  113. Adobe Sign - List of Group Admins     Updated: 2021-06-16 10:28:33
        Created: 4 hours 19 minutes ago  
  114. Endpoint Services, Munki, Erase-and-Install Workflow     Updated: 2021-06-16 09:36:19
        Created: 31 hours 32 minutes ago  
  115. SANDI - Applications & Interfaces Moved to SANDI     Updated: 2021-06-16 09:04:31
        Created: 2020-07-31 10:00:53  
  116. Illinois Directory, Profile Editor     Updated: 2 hours 55 minutes ago
        Created: 27 hours 14 minutes ago  
  117. Identity Management, Active Directory, How to Change Display Name for Faculty/Staff     Updated: 2 hours 57 minutes ago
        Created: 2018-02-21 14:21:53  
  118. NetID Claim, How to Claim for Students     Updated: 3 hours 29 minutes ago
        Created: 3 hours 45 minutes ago  
  119. Illinois Compass 2g, Temporary guest accounts for Illinois Compass or Canvas using Active Directory     Updated: 3 hours 38 minutes ago
        Created: 2015-02-18 15:16:07  
  120. Locations and Availability in Salesforce Advisor Link (SAL)     Updated: 5 hours 3 minutes ago
        Created: 5 hours 32 minutes ago  

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