Most Recent Answers

  1. Email - (Employees) Managing University Addresses     Updated: 8 hours 8 minutes ago
        Created: 2017-02-03 16:53:34  
  2. Banner Administrative Pages - What user preferences can be customized?     Updated: 8 hours 31 minutes ago
        Created: 2020-05-18 14:54:31  
  3. iBuy - General Information and Help     Updated: 8 hours 43 minutes ago
        Created: 9 hours 24 minutes ago  
  4. Endpoint Security, CrowdStrike, Installation via Munki & MECM     Updated: 9 hours 28 minutes ago
        Created: 2019-08-19 11:58:44  
  5. Endpoint Security, CrowdStrike, Migrating Endpoints to a Different CrowdStrike Instance via Munki & MECM     Updated: 9 hours 33 minutes ago
        Created: 2020-05-14 12:43:50  
  6. What are the requirements for digital signage?     Updated: 9 hours 39 minutes ago
        Created: 10 hours 41 minutes ago  
  7. Who can I contact for support for CommandCenterHD?     Updated: 9 hours 47 minutes ago
        Created: 2019-07-08 14:16:57  
  8. What are some best practices for using Zoom for meetings?     Updated: 10 hours 36 minutes ago
        Created: 2020-03-19 23:01:33  
  9. How do I get started with Zoom?     Updated: 11 hours 27 minutes ago
        Created: 2020-03-19 22:35:12  
  10. What should I do if authentication failed when trying to log in to Webex?     Updated: 11 hours 45 minutes ago
        Created: 2018-08-24 08:43:58  
  11. How long can clients keep their accounts after they leave the university?     Updated: 12 hours 50 minutes ago
        Created: 2018-06-21 10:49:30  
  12. Learn@Illinois Moodle - Student Help     Updated: 13 hours 28 minutes ago
        Created: 2017-10-27 13:16:31  
  13. Learn@Illinois Moodle - Activities and Resources Help     Updated: 13 hours 29 minutes ago
        Created: 8 hours 43 minutes ago  
  14. Learn@Illinois Moodle - Blackboard Collaborate Ultra Activity     Updated: 13 hours 32 minutes ago
        Created: 31 hours 44 minutes ago  
  15. Learn@Illinois Moodle - Student - Recording A Group Video Using Blackboard Collaborate Ultra     Updated: 13 hours 33 minutes ago
        Created: 2017-10-06 13:52:54  
  16. Learn@Illinois Moodle - Allow Students to Moderate Blackboard Collaborate Ultra Sessions     Updated: 13 hours 33 minutes ago
        Created: 12 hours 55 minutes ago  
  17. Learn@Illinois Moodle - Blackboard Collaborate Ultra Tips for Synchronous Class Sessions     Updated: 13 hours 34 minutes ago
        Created: 2018-06-07 14:56:38  
  18. Learn@Illinois.edu Moodle - Student - Locating Recordings in Blackboard Collaborate Ultra Sessions     Updated: 13 hours 36 minutes ago
        Created: 2019-01-25 17:02:53  
  19. Learn@Illinois Moodle - Creating a Single Session in Blackboard Collaborate Ultra     Updated: 13 hours 38 minutes ago
        Created: 30 hours 53 minutes ago  
  20. Learn@Illinois.edu Moodle - Viewing Attendance Reports in Blackboard Collaborate Ultra Sessions     Updated: 13 hours 40 minutes ago
        Created: 30 hours 16 minutes ago  
  21. Learn@Illinois Moodle - Adding a Guest to a Blackboard Collaborate Ultra Session     Updated: 13 hours 44 minutes ago
        Created: 33 hours 28 minutes ago  
  22. COVID-19 Technology Loaner Program     Updated: 14 hours 4 minutes ago
        Created: 2020-03-27 14:53:20  
  23. How do I update my Zoom client to the latest version?     Updated: 27 hours 54 minutes ago
        Created: 34 hours 23 minutes ago  
  24. Clarity "Error Occurred, Please contact system administrator" with Chrome     Updated: 31 hours 15 minutes ago
        Created: 33 hours 8 minutes ago  
  25. Illinois Compass 2g, Student turning in a video for an Assignment     Updated: 31 hours 35 minutes ago
        Created: 2016-03-31 13:20:01  
  26. 2FA - Hardware tokens     Updated: 32 hours 33 minutes ago
        Created: 9 hours 57 minutes ago  
  27. Can I call in to Blackboard Collaborate with my phone?     Updated: 33 hours 30 minutes ago
        Created: 2017-08-17 17:43:56  
  28. How can I give access to files in Box without users having to log in?     Updated: 34 hours 57 minutes ago
        Created: 2017-08-17 17:43:58  
  29. How do I obtain building access to 24-hour labs?     Updated: 35 hours 11 minutes ago
        Created: 2019-05-31 12:06:25  
  30. What is logged in Azure and how long are the logs retained?     Updated: 35 hours 36 minutes ago
        Created: 2019-09-20 13:35:51  
  31. Technology Services, Zoom Change Log     Updated: 37 hours 24 minutes ago
        Created: 2020-04-23 16:04:19  
  32. University Bursar - What is the Returned Check Policy?     Updated: 37 hours 44 minutes ago
        Created: 37 hours 25 minutes ago  
  33. How do I print the Blackboard Class Photo Roster?     Updated: 38 hours 1 minute ago
        Created: 2019-11-07 11:12:57  
  34. Where do students go to see the responses to quizzes in Blackboard?     Updated: 38 hours 6 minutes ago
        Created: 2019-11-07 11:09:39  
  35. What happens to my Blackboard site at the end of a term?     Updated: 38 hours 16 minutes ago
        Created: 2018-07-13 12:14:14  
  36. How do I change course duration in Blackboard?     Updated: 38 hours 20 minutes ago
        Created: 2018-07-13 15:36:08  
  37. Apple Products     Updated: 38 hours 32 minutes ago
        Created: 2018-08-24 11:36:48  
  38. Why isn't my current class listed in personal capture even though I have registered for it in the past?     Updated: 38 hours 53 minutes ago
        Created: 2017-08-17 17:43:59  
  39. How can I survey students enrolled in my course?     Updated: 2020-05-25 20:56:59
        Created: 2019-05-25 07:47:02  
  40. Is there any cost associated with using the Lightboard Studio?     Updated: 2020-05-25 20:47:10
        Created: 2019-05-27 13:43:10  
  41. Where can I find out more about Echo360?     Updated: 2020-05-25 20:03:23
        Created: 2019-05-31 14:07:21  
  42. Where can I print using U-Print?     Updated: 2020-05-25 19:47:16
        Created: 36 hours 51 minutes ago  
  43. How can I record student attendance in my course site?     Updated: 2020-05-25 19:29:31
        Created: 2017-08-17 17:44:00  
  44. Can I view classroom schedules and when classrooms are being used?     Updated: 2020-05-25 19:24:34
        Created: 2017-08-17 17:44:00  
  45. How does the ACCC Extended Laptop Loan (ACCCELL) program work?     Updated: 2020-05-25 19:12:07
        Created: 32 hours 13 minutes ago  
  46. Why isn't my course on the list when I try to connect Blackboard to Poll Everywhere?     Updated: 2020-05-25 14:08:10
        Created: 2017-09-08 14:59:54  
  47. How do I request a Google Group?     Updated: 2020-05-25 12:35:48
        Created: 2019-05-23 12:04:43  
  48. How do I migrate my UIC G Suite emails into a UIC Exchange account?     Updated: 2020-05-25 12:31:52
        Created: 34 hours 31 minutes ago  
  49. What are some reasons Blackboard may be slow?     Updated: 2020-05-25 12:21:22
        Created: 2017-08-17 17:44:02  
  50. How do I forward calls from my VOIP phone remotely?     Updated: 2020-05-25 12:17:24
        Created: 2020-05-11 15:28:51  
  51. Why is Blackboard asking me to install or update my Flash player when I try to play iSpring files, even though I have the latest version on my computer?     Updated: 2020-05-25 12:08:27
        Created: 2017-08-17 17:43:57  
  52. What is Symantec Encryption Desktop? (formerly known as PGP Desktop Encryption)     Updated: 2020-05-25 11:34:54
        Created: 34 hours 22 minutes ago  
  53. Where can I find PGP Desktop Encryption guides?     Updated: 2020-05-25 11:21:24
        Created: 2019-04-25 08:22:42  
  54. What are common issues with encryption?     Updated: 2020-05-25 11:17:25
        Created: 2019-04-22 15:04:16  
  55. How do I install and use UIC VPN on Windows?     Updated: 2020-05-25 11:13:33
        Created: 32 hours 13 minutes ago  
  56. What is Microsoft Teams and how do I use it?     Updated: 2020-05-25 11:06:42
        Created: 2018-07-09 09:49:01  
  57. What are ACCC's self-supporting services' costs and rates?     Updated: 2020-05-25 10:58:17
        Created: 2019-05-31 12:49:28  
  58. What basic bundle services are included for regional sites?     Updated: 2020-05-25 10:57:12
        Created: 2019-05-31 15:19:24  
  59. When is the full-time employee (FTE) calculation done?     Updated: 2020-05-25 10:51:47
        Created: 2019-05-31 15:06:23  
  60. How do I set up a departmental wireless network?     Updated: 2020-05-25 10:48:00
        Created: 2019-05-31 15:26:00  
  61. SCS Resources for Online Instruction     Updated: 2020-05-24 17:15:02
        Created: 2020-03-12 12:16:26  
  62. Is Qualtrics HIPAA Compliant?     Updated: 2020-05-24 12:30:34
        Created: 15 hours 47 minutes ago  
  63. Where can I learn how to use Respondus Monitor as an instructor?     Updated: 2020-05-23 19:07:20
        Created: 2020-03-30 11:58:34  
  64. How do I require Respondus Monitor for student testing?     Updated: 2020-05-23 18:48:32
        Created: 2020-03-30 13:00:16  
  65. How do I access Echo360 Universal Capture?     Updated: 2020-05-22 16:39:07
        Created: 12 hours 59 minutes ago  
  66. How can I install Splunk universal forwarder on Windows?     Updated: 2020-05-22 14:10:09
        Created: 2019-02-18 16:40:32  
  67. Zoom, Only Authenticated Users Can Join Meetings     Updated: 2020-05-22 13:00:16
        Created: 7 hours 46 minutes ago  
  68. Zoom, How to protect your sessions     Updated: 2020-05-22 12:54:43
        Created: 11 hours 7 minutes ago  
  69. Zoom, Import Meeting into Compass or Moodle (LTI)     Updated: 2020-05-22 12:54:24
        Created: 2020-05-22 12:52:19  
  70. Zoom, Instructor, Training     Updated: 2020-05-22 12:44:44
        Created: 33 hours 47 minutes ago  
  71. Digital Signage, Using Box for Stored Files and Images     Updated: 2020-05-22 10:40:07
        Created: 8 hours 49 minutes ago  
  72. Digital Signage, Accessing File Share     Updated: 2020-05-22 10:11:00
        Created: 2016-07-18 10:49:02  
  73. What is the difference between Blackboard Collaborate, Google Meet, Microsoft Teams, Webex and Zoom?     Updated: 2020-05-22 00:30:38
        Created: 53 minutes ago  
  74. Tableau - 508 Accessibility Compliance     Updated: 2020-05-21 20:12:42
        Created: 7 hours 8 minutes ago  
  75. Windows and Mac OS X Supported Operating System Versions     Updated: 2020-05-21 15:34:30
        Created: 9 hours 33 minutes ago  
  76. Who is my college iThenticate administrator?     Updated: 2020-05-21 15:11:01
        Created: 2019-03-16 13:40:58  
  77. How can I access iThenticate?     Updated: 2020-05-21 15:00:48
        Created: 2018-06-14 11:49:22  
  78. GitHub Enterprise License End User Service Agreement     Updated: 2020-05-21 13:49:41
        Created: 2020-05-15 08:26:43  
  79. How can I use Collaborate Ultra in my Ultra view course?     Updated: 2020-05-21 13:09:24
        Created: 2019-03-25 10:48:13  
  80. How can I Record a Webex Meeting?     Updated: 2020-05-21 12:52:30
        Created: 2018-07-05 14:10:29  
  81. Instructor Checklist - Engineering IT - Spring 2020     Updated: 2020-05-21 10:37:58
        Created: 2020-01-09 13:16:52  
  82. Can I remove my middle name from the UIC Directory and my email 'From' name?     Updated: 6 hours 44 minutes ago
        Created: 7 hours 13 minutes ago  
  83. 2FA, No bank account , No Duo device available, Password Expired     Updated: 8 hours 5 minutes ago
        Created: 2020-01-23 11:28:42  
  84. BDM - How do you remove pop-up blocker?     Updated: 9 hours 32 minutes ago
        Created: 31 hours 57 minutes ago  
  85. Blackboard Collaborate Ultra, Temporarily Disabled Features     Updated: 9 hours 34 minutes ago
        Created: 38 hours 1 minute ago  
  86. Illinois Compass 2g, Download Blackboard Collaborate Recordings     Updated: 9 hours 34 minutes ago
        Created: 2019-05-30 11:50:15  
  87. Blackboard Collaborate Ultra, Students, Room is Empty     Updated: 9 hours 34 minutes ago
        Created: 12 hours 33 minutes ago  
  88. Illinois Compass 2g, Instructors, Blackboard Collaborate Ultra Attendance Report     Updated: 9 hours 34 minutes ago
        Created: 37 hours 24 minutes ago  
  89. Blackboard Collaborate Ultra, Students, Telephony and Mobile App     Updated: 9 hours 34 minutes ago
        Created: 2018-06-01 10:32:46  
  90. Illinois Compass 2g, Collaborate Ultra outage protocol     Updated: 9 hours 34 minutes ago
        Created: 2018-02-01 11:29:16  
  91. Illinois Compass 2g, How to Access Blackboard Collaborate Ultra Recordings     Updated: 9 hours 34 minutes ago
        Created: 2017-11-13 15:42:08  
  92. Blackboard Collaborate Ultra, User Permissions     Updated: 9 hours 34 minutes ago
        Created: 2017-08-17 09:43:18  
  93. Blackboard Collaborate Ultra, How to Improve Session Connectivity     Updated: 9 hours 34 minutes ago
        Created: 14 hours 14 minutes ago  
  94. Blackboard Collaborate Ultra, Guide to presenting     Updated: 9 hours 34 minutes ago
        Created: 13 hours ago  
  95. Illinois Compass 2g, Instructors, Create a Blackboard Collaborate Ultra Session     Updated: 9 hours 34 minutes ago
        Created: 2016-10-27 10:17:01  
  96. Illinois Compass 2g, Accessing and Sharing Blackboard Collaborate Recordings     Updated: 9 hours 34 minutes ago
        Created: 2016-08-25 11:01:52  
  97. Illinois Compass 2g, Blackboard Collaborate Ultra     Updated: 9 hours 34 minutes ago
        Created: 2016-07-29 10:05:53  
  98. Illinois Compass 2g, Enable Blackboard Collaborate     Updated: 9 hours 34 minutes ago
        Created: 13 hours 50 minutes ago  
  99. Zoom, Updating Display name     Updated: 9 hours 40 minutes ago
        Created: 2020-04-13 14:48:52  
  100. How do I add my UIC email account to Microsoft Outlook?     Updated: 9 hours 53 minutes ago
        Created: 13 hours 19 minutes ago  
  101. How do I request a Blackboard Learn course copy?     Updated: 9 hours 58 minutes ago
        Created: 2019-03-21 12:56:46  
  102. Which services used by UI Hospital staff are not managed by ACCC?     Updated: 10 hours 24 minutes ago
        Created: 34 hours 6 minutes ago  
  103. Where does the "Department" name for an individual come from when it is displayed in the online Directory?     Updated: 10 hours 26 minutes ago
        Created: 32 hours 13 minutes ago  
  104. Zoom, Feature Comparison to Blackboard Collaborate Ultra     Updated: 10 hours 32 minutes ago
        Created: 16 hours 59 minutes ago  
  105. Tableau - What service is provided?     Updated: 10 hours 44 minutes ago
        Created: 2017-04-27 08:55:02  
  106. Bomgar - How to Request Access     Updated: 11 hours 49 minutes ago
        Created: 35 hours 42 minutes ago  
  107. NetID Center, Customer steps after receiving password token     Updated: 12 hours 2 minutes ago
        Created: 5 hours 51 minutes ago  
  108. How can I customize settings with Unity Messaging Assistant?     Updated: 30 hours 13 minutes ago
        Created: 2019-09-12 09:12:48  
  109. How do I access my Exchange email account through a web browser?     Updated: 30 hours 14 minutes ago
        Created: 2019-05-31 12:10:06  
  110. How do I access a shared Exchange mailbox?     Updated: 30 hours 16 minutes ago
        Created: 2019-05-31 12:31:38  
  111. Learn@Illinois Moodle - Making Course Sites Visible and Hidden     Updated: 32 hours 26 minutes ago
        Created: 2017-03-03 16:16:30  
  112. FormBuilder - How to Process IPay Refund     Updated: 33 hours 48 minutes ago
        Created: 2015-07-06 14:20:27  
  113. [2FA] Can I use a Chinese (Country Code +86) phone number with Duo?     Updated: 34 hours 5 minutes ago
        Created: 2019-04-12 11:46:59  
  114. Add an additional Email account to Outlook Client or Web Access     Updated: 34 hours 5 minutes ago
        Created: 2018-11-16 08:52:58  
  115. How can I find the IP Number and MAC Address of a Network Card with Windows 8 and 10?     Updated: 34 hours 11 minutes ago
        Created: 2019-11-15 14:24:44  
  116. Map a Network Drive     Updated: 34 hours 34 minutes ago
        Created: 2018-09-24 15:43:17  
  117. What is FormMail?     Updated: 35 hours 12 minutes ago
        Created: 15 hours 37 minutes ago  
  118. How do I use FormMail syntax?     Updated: 35 hours 34 minutes ago
        Created: 15 hours 33 minutes ago  
  119. Schedule a meeting using Zoom     Updated: 37 hours 47 minutes ago
        Created: 11 hours 25 minutes ago  
  120. Instructor Tools     Updated: 37 hours 47 minutes ago
        Created: 9 hours 41 minutes ago  

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