Most Recent Answers

  1. Kaltura, Obtaining embed code for media     Updated: 10 hours 36 minutes ago
        Created: 2016-02-10 11:47:06  
  2. Skype for Business, Client Feature Comparison     Updated: 12 hours 4 minutes ago
        Created: 2013-10-04 13:27:44  
  3. Illinois Compass 2g, Graduate Academy     Updated: 12 hours 4 minutes ago
        Created: 2017-12-20 12:43:14  
  4. Illinois Compass 2g, Safari troubles     Updated: 2018-08-17 16:29:56
        Created: 2018-06-01 09:18:02  
  5. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card     Updated: 2018-08-17 14:08:46
        Created: 2012-11-09 14:18:02  
  6. Office 365, Email, Known Issues     Updated: 2018-08-17 13:41:45
        Created: 2018-04-04 08:57:31  
  7. Kaltura, Include PowerPoint Slides in a video     Updated: 2018-08-17 13:40:54
        Created: 2016-11-17 12:24:17  
  8. Illinois Compass 2g, Name change not reflected in Illinois Compass 2g     Updated: 2018-08-17 13:40:46
        Created: 2015-02-18 15:16:04  
  9. Skype for Business, Graduate Students     Updated: 2018-08-17 11:32:06
        Created: 2015-02-25 18:36:24  
  10. Skype for Business, Mac Installation     Updated: 2018-08-17 11:32:01
        Created: 2015-03-25 11:11:45  
  11. Skype for Business, USB and IP Phones     Updated: 2018-08-17 11:31:58
        Created: 2015-03-18 15:49:48  
  12. Learn@Illinois Moodle - Using the Quickmail Block to Email Students     Updated: 2018-08-16 17:52:09
        Created: 2017-03-09 13:15:34  
  13. ATLAS Gradebook - Excused Assignments Explained     Updated: 2018-08-16 14:13:53
        Created: 2018-08-16 14:11:33  
  14. Endpoint Services, Munki, What software is provided?     Updated: 2018-08-16 13:47:17
        Created: 2018-05-30 14:58:12  
  15. Wiki, Not able to insert a link within comments     Updated: 2018-08-16 12:57:26
        Created: 2015-03-18 10:21:58  
  16. Technology Enhanced Classrooms, Everitt Lab Room List     Updated: 2018-08-16 10:51:18
        Created: 2015-10-09 11:20:24  
  17. Do I need a WebEx account to join a WebEx meeting?     Updated: 2018-08-16 10:50:33
        Created: 2018-07-05 13:38:40  
  18. Technology Enhanced Classrooms, English Building Room List     Updated: 2018-08-16 10:49:15
        Created: 2015-10-09 11:17:31  
  19. Wiki, Notifications, Email notification settings for wiki customers     Updated: 2018-08-16 08:45:43
        Created: 2015-03-18 10:22:11  
  20. VPN, Networking Diagram     Updated: 2018-08-16 00:00:17
        Created: 2015-02-26 10:27:48  
  21. Endpoint Services, Munki, upgrading to Microsoft Remote Desktop v10     Updated: 2018-08-15 16:40:08
        Created: 2018-02-20 12:33:27  
  22. Technology Enhanced Classrooms, Speech and Hearing Clinic Room List     Updated: 2018-08-15 16:07:30
        Created: 2015-10-09 13:36:26  
  23. Technology Enhanced Classrooms, Mumford Hall Room List     Updated: 2018-08-15 16:05:52
        Created: 2015-10-09 13:57:55  
  24. Learn@Illinois Moodle - Changing your Notification Preferences     Updated: 2018-08-15 16:03:46
        Created: 2017-03-17 15:23:33  
  25. Learn@Illinois Moodle - Deducting Points from a Student's Final Grade     Updated: 2018-08-15 15:50:24
        Created: 2017-12-14 10:38:51  
  26. Which browsers are compatible with Echo360?     Updated: 2018-08-15 13:57:49
        Created: 2018-07-13 13:04:02  
  27. VPN, Cisco AnyConnect, IPv6 notes     Updated: 2018-08-15 13:52:58
        Created: 2018-08-07 11:46:43  
  28. Which classrooms are enabled for lecture capture?     Updated: 2018-08-15 13:52:13
        Created: 2018-07-13 12:59:09  
  29. Email, Exchange, Outlook 2016 for Mac     Updated: 2018-08-15 13:49:39
        Created: 2017-07-07 11:45:30  
  30. Email, Active Directory, How to Change Display Name for Staff     Updated: 2018-08-15 13:42:49
        Created: 2018-02-21 14:21:53  
  31. Learn@Illinois Moodle - McGraw-Hill Connect     Updated: 2018-08-15 13:38:06
        Created: 2017-03-10 14:16:41  
  32. Email, Exchange, Mobile Devices with Exchange     Updated: 2018-08-15 13:34:35
        Created: 2015-02-25 14:34:14  
  33. Cloud, Cloud-based storage solutions for campus     Updated: 2018-08-15 13:28:58
        Created: 2015-08-10 10:09:06  
  34. Kaltura, Using Personal Capture     Updated: 2018-08-15 13:26:27
        Created: 2018-08-14 16:18:59  
  35. Endpoint Backup, CrashPlan, How to install CrashPlan (v.6.5) on Windows     Updated: 2018-08-15 13:26:12
        Created: 2018-03-20 09:54:36  
  36. Kaltura, Add Video to a Test in Illinois Compass     Updated: 2018-08-15 13:25:55
        Created: 2018-05-11 13:55:54  
  37. Learn@Illinois Moodle - Using the Mass Actions Block to Alter Multiple Activities     Updated: 2018-08-15 13:24:15
        Created: 2017-03-27 14:37:39  
  38. How to Configure Echo360 Personal Capture Software     Updated: 2018-08-15 12:50:47
        Created: 2018-07-13 12:44:17  
  39. Email, Exchange, IMAP Email Access to Exchange     Updated: 2018-08-15 12:15:51
        Created: 2015-02-25 17:25:25  
  40. Learn@Illinois Moodle - Change Forum Subscription Settings     Updated: 2018-08-15 11:55:12
        Created: 2017-03-03 16:22:40  
  41. Technology Enhanced Classrooms, Psychology Building 207     Updated: 2018-08-14 21:11:53
        Created: 2016-05-05 14:22:03  
  42. Technology Enhanced Classrooms, Altgeld Hall 445     Updated: 2018-08-14 21:09:03
        Created: 2016-05-05 10:12:38  
  43. Technology Enhanced Classrooms, Animal Sciences Lab 131     Updated: 2018-08-14 21:07:39
        Created: 2016-03-31 08:42:26  
  44. UI New Hire, New Accounts for campus services     Updated: 2018-08-14 17:55:46
        Created: 2016-03-28 11:52:38  
  45. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)     Updated: 2018-08-14 11:57:47
        Created: 2015-02-27 11:26:38  
  46. Illinois Compass 2g, Student turning in a video for an Assignment     Updated: 2018-08-14 11:44:14
        Created: 2016-03-31 13:20:01  
  47. Networking, Guide to University of Illinois IP Spaces     Updated: 2018-08-14 11:44:06
        Created: 2015-02-24 17:04:36  
  48. Kaltura, Record a Quick Video with Kaltura Personal Capture     Updated: 2018-08-14 11:44:00
        Created: 2016-11-17 14:39:04  
  49. Kaltura, CaptureSpace, My Media     Updated: 2018-08-14 11:42:34
        Created: 2016-04-25 16:27:02  
  50. My classroom does not support lecture capture. What can I do?     Updated: 2018-08-14 10:08:00
        Created: 2018-02-09 14:48:57  
  51. Why can't I reorder content using the drag-and-drop feature?     Updated: 2018-08-14 10:07:25
        Created: 2017-08-30 10:58:55  
  52. How early can I request lecture captures? When is too late?     Updated: 2018-08-14 10:06:47
        Created: 2017-09-08 15:01:33  
  53. Why isn't my Echo 360 Lecture capture available? When do recordings become available?     Updated: 2018-08-14 10:06:26
        Created: 2017-09-08 15:12:15  
  54. My mobile app called Blackboard Mobile Learn no longer works     Updated: 2018-08-14 10:05:52
        Created: 2017-11-06 12:34:17  
  55. Lecture Capture, Equipped Rooms     Updated: 2018-08-14 09:59:12
        Created: 2018-07-30 16:38:31  
  56. ICS, URHNet Use Printer from a dorm room     Updated: 2018-08-14 09:28:40
        Created: 2015-03-18 10:26:24  
  57. 2FA - What is 2-Factor Authentication?     Updated: 2018-08-14 09:12:06
        Created: 2016-08-10 09:38:15  
  58. Skype for Business, E911 FAQ     Updated: 2018-08-14 09:01:32
        Created: 2015-02-23 16:57:13  
  59. PIE, SSL Certificates     Updated: 2018-08-13 16:52:04
        Created: 2017-11-07 13:22:52  
  60. Learn@Illinois Moodle - Logging in to your Course Site     Updated: 2018-08-13 16:23:49
        Created: 2017-03-03 16:08:13  
  61. Learn@Illinois Moodle - Requesting a Course Site     Updated: 2018-08-13 15:58:19
        Created: 2017-03-03 16:34:56  
  62. Learn@Illinois Moodle - Inserting an Image Using the Default Editor     Updated: 2018-08-13 15:29:54
        Created: 2017-03-17 15:53:04  
  63. Technology Enhanced Classrooms, Armory 134     Updated: 2018-08-13 14:28:33
        Created: 2015-10-15 20:18:43  
  64. PIE, Adding users     Updated: 2018-08-13 11:24:56
        Created: 2016-02-09 10:58:11  
  65. Technology Enhanced Classrooms, Armory 136     Updated: 2018-08-13 10:30:02
        Created: 2015-10-15 20:20:25  
  66. Wiki, How to add Active Directory group permissions     Updated: 2018-08-13 10:02:43
        Created: 2015-03-18 10:21:27  
  67. Wiki, Guest User, How do I obtain a guest user account and password?     Updated: 2018-08-13 10:02:28
        Created: 2015-03-18 10:22:12  
  68. Wiki, How do I use the Confluence Wiki Space?     Updated: 2018-08-13 10:02:15
        Created: 2015-03-18 10:21:35  
  69. Wiki, Child Page Ordering     Updated: 2018-08-13 10:02:00
        Created: 2015-03-18 10:21:37  
  70. Wiki, How do I backup, delete, or restore my Wiki Space?     Updated: 2018-08-13 10:01:44
        Created: 2015-03-18 10:21:39  
  71. Wiki, creating page templates     Updated: 2018-08-13 10:01:28
        Created: 2015-03-18 10:21:54  
  72. Wiki, Resources for using the WIKI     Updated: 2018-08-13 09:58:56
        Created: 2015-04-16 15:48:25  
  73. Wiki, How to search within a space     Updated: 2018-08-13 09:58:20
        Created: 2015-03-18 10:22:09  
  74. Wiki, Is it possible to give access to single users on a given wiki page?     Updated: 2018-08-13 09:58:03
        Created: 2015-03-18 10:21:43  
  75. Wiki, Class rosters     Updated: 2018-08-13 09:57:38
        Created: 2015-03-18 10:22:00  
  76. Wiki, What is the Wiki file size limit?     Updated: 2018-08-13 09:57:19
        Created: 2015-03-18 10:21:43  
  77. Wiki, Add or Remove Users     Updated: 2018-08-13 09:56:58
        Created: 2015-03-18 10:21:56  
  78. Wiki, How do I grant someone permission to remove attachments?     Updated: 2018-08-13 09:55:18
        Created: 2015-03-18 10:21:40  
  79. Wiki, How to change the name of a Wiki space     Updated: 2018-08-13 09:54:46
        Created: 2015-03-18 10:21:54  
  80. Wiki, HTML and RSS Macros     Updated: 2018-08-13 09:54:30
        Created: 2015-03-18 10:21:34  
  81. Wiki, How to request a Confluence Wiki Space     Updated: 2018-08-13 09:54:12
        Created: 2015-03-18 10:21:23  
  82. Wiki, Adding a Child Page to Wiki     Updated: 2018-08-13 09:53:54
        Created: 2015-03-18 10:21:47  
  83. Wiki, Known Issues     Updated: 2018-08-13 09:53:35
        Created: 2017-03-22 09:56:17  
  84. Wiki, Attaching files     Updated: 2018-08-13 09:52:01
        Created: 2015-03-18 10:21:46  
  85. Wiki, Requesting Guest Users     Updated: 2018-08-13 09:51:13
        Created: 2015-03-18 10:21:51  
  86. Kaltura, MediaSpace Go     Updated: 2018-08-13 09:49:06
        Created: 2018-08-10 08:43:36  
  87. PIE, How do I use publish.illinois.edu?     Updated: 2018-08-13 09:48:37
        Created: 2015-08-04 16:03:38  
  88. Technology Enhanced Classrooms, Psychology Building 11     Updated: 2018-08-13 09:44:51
        Created: 2018-01-16 15:06:44  
  89. Skype for Business, Resources available for faculty, researchers, and graduate students affected by 3/6/17 Executive Order on Immigration     Updated: 2018-08-13 09:30:33
        Created: 2017-02-27 15:14:50  
  90. Illinois Compass 2g, Dropped from Compass 2g session for inactivity time limit     Updated: 2018-08-13 08:57:17
        Created: 2017-02-06 15:42:27  
  91. OLAP Cube - Connectivity Guidelines and BI Analytic Products Information     Updated: 2018-08-13 08:57:04
        Created: 2014-06-12 16:08:52  
  92. Tableau - Where Can I Find Training?     Updated: 2018-08-13 08:55:57
        Created: 2015-04-08 11:08:10  
  93. Edge (Win) - Clearing Cache and Cookies     Updated: 2018-08-13 08:18:05
        Created: 2015-08-05 18:31:31  
  94. Learn@Illinois Moodle - Illinois Media Space Assignment     Updated: 32 hours 46 minutes ago
        Created: 2017-03-01 16:40:07  
  95. Learn@Illinois Moodle - Illinois Media Space Resource     Updated: 34 hours 3 minutes ago
        Created: 2017-03-17 11:32:49  
  96. Learn@Illinois Moodle - Embedding Audio or Video from Illinois Media Space     Updated: 34 hours 31 minutes ago
        Created: 2017-03-17 15:36:24  
  97. Using Smart View in Compass 2g to Filter by Section     Updated: 2018-08-10 17:00:06
        Created: 40 hours 2 minutes ago  
  98. Learn@Illinois Moodle - Importing Grades Using a Spreadsheet     Updated: 2018-08-10 16:50:10
        Created: 2017-04-07 13:43:57  
  99. Endpoint Services, Munki, Repository Structure     Updated: 2018-08-10 16:09:03
        Created: 2018-03-12 14:02:35  
  100. Endpoint Services, Technology Services offerings and cost     Updated: 2018-08-10 15:13:52
        Created: 2018-01-18 16:20:49  
  101. Learn@Illinois Moodle - Using Log Reports to See Student Data     Updated: 2018-08-10 14:22:54
        Created: 2018-07-11 13:38:28  
  102. Learn@Illinois Moodle - Importing Content from an Old Course Site     Updated: 2018-08-10 13:34:27
        Created: 2017-02-27 16:27:15  
  103. Firefox 57+ (Win) - Clearing Cache and Cookies     Updated: 2018-08-10 13:06:30
        Created: 2018-05-25 22:10:34  
  104. Learn@Illinois Moodle - Using i>clicker for Students     Updated: 2018-08-10 12:36:39
        Created: 2017-03-08 17:38:03  
  105. PIE, Creation Notification, Site Naming Policy     Updated: 2018-08-10 09:09:32
        Created: 2016-05-10 10:35:41  
  106. Webstore, FAST3, Training Policies     Updated: 2018-08-10 08:47:17
        Created: 33 hours 5 minutes ago  
  107. Learn@Illinois Moodle - Accessing Student i-Card Photos     Updated: 2018-08-09 19:07:12
        Created: 2017-03-03 15:24:13  
  108. Email, Spam Control, Adding Email Addresses to Safe or Blocked Senders List     Updated: 2018-08-09 13:59:13
        Created: 2015-03-30 14:25:34  
  109. Email, Exchange, OWA, Errors logging into Webmail     Updated: 2018-08-09 11:10:52
        Created: 2015-05-04 13:44:43  
  110. Identity Management, Activation Code for Graduate Students     Updated: 2018-08-09 11:04:09
        Created: 2016-03-18 10:42:00  
  111. Skype for Business, Yealink Better Together over Ethernet (BToE)     Updated: 2018-08-08 15:12:31
        Created: 2017-12-07 13:40:30  
  112. AITS, 2FA, Enrolling while off campus     Updated: 2018-08-08 13:37:43
        Created: 2016-10-11 09:03:33  
  113. U of I Box, Invalid login credentials     Updated: 2018-08-08 13:14:36
        Created: 2015-03-03 15:22:48  
  114. How do I send an email or announcement to students from Blackboard?     Updated: 2018-08-08 13:02:20
        Created: 2017-08-17 17:43:59  
  115. Learn@Illinois Moodle - Instructor Help     Updated: 2018-08-08 12:16:51
        Created: 2017-11-06 11:52:29  
  116. VPN, Configuration for local LAN access     Updated: 2018-08-08 09:29:55
        Created: 2018-04-17 21:34:08  
  117. Campus Mailing Lists, Add moderators or owners     Updated: 2018-08-08 08:43:23
        Created: 2015-03-03 16:19:12  
  118. Security, Let's Encrypt, Approved usage of the Let’s Encrypt SSL certificate service     Updated: 2018-08-08 08:43:05
        Created: 2018-01-30 11:48:32  
  119. Campus Mailing Lists, Add moderators or owners     Updated: 2018-08-08 08:41:26
        Created: 44 hours 7 minutes ago  
  120. Campus Mailing Lists, RSO Ownership Transfer Procedure     Updated: 2018-08-08 08:35:43
        Created: 2015-03-05 12:58:14  

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