Most Recent Answers

  1. Banner Administrative Pages error "ORA-28000: The account is locked"     Updated: 2 hours 17 minutes ago
        Created: 2015-02-24 14:58:16  
  2. KB User's Guide - Documents Tab - Document Style Guidelines     Updated: 22 hours 47 minutes ago
        Created: 2007-01-18 18:00:00  
  3. Computer Science Course Room Access at Siebel Center     Updated: 2020-01-17 15:16:18
        Created: 2019-11-07 14:51:09  
  4. ATLAS Web Framework - News Stories     Updated: 2020-01-17 14:45:14
        Created: 2017-02-07 22:58:54  
  5. ATLAS Web Framework - Featured Images     Updated: 2020-01-17 13:54:08
        Created: 2017-01-20 00:36:24  
  6. Zoom, Upgrading License     Updated: 2020-01-17 13:45:08
        Created: 2019-11-22 11:45:14  
  7. Zoom, Logging In     Updated: 2020-01-17 13:43:35
        Created: 2019-11-22 11:40:15  
  8. Zoom, Why do I only have Zoom 'Basic' Access?     Updated: 2020-01-17 13:37:29
        Created: 2019-07-18 11:06:02  
  9. Webtools - Official University of Illinois Branded Signature     Updated: 2020-01-17 12:04:15
        Created: 2020-01-17 11:41:09  
  10. Kaltura, Add a Hot Spot to a video     Updated: 2020-01-17 11:42:59
        Created: 2020-01-16 16:09:20  
  11. How to Configure Echo360 Personal Capture Software     Updated: 2020-01-17 10:51:39
        Created: 2018-07-13 11:44:17  
  12. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation     Updated: 2020-01-17 10:31:19
        Created: 2019-08-19 12:19:42  
  13. What is HIPAA?     Updated: 2020-01-17 09:46:15
        Created: 2020-01-16 11:39:10  
  14. Endpoint Security, CrowdStrike, What is CrowdStrike?     Updated: 2020-01-17 09:19:26
        Created: 2019-08-19 12:20:24  
  15. Siebel Center E-Lock Access through Class Tools     Updated: 2020-01-16 16:51:25
        Created: 2019-05-07 09:44:23  
  16. RightFax, FAQ     Updated: 2020-01-16 14:35:01
        Created: 2015-05-07 14:26:50  
  17. What should I do if my Blackboard account access is denied?     Updated: 2020-01-16 13:25:25
        Created: 2018-07-13 09:43:31  
  18. Getting CS Class access to rooms in the Siebel Center     Updated: 2020-01-16 13:24:56
        Created: 2020-01-02 13:50:56  
  19. Technology Enhanced Classrooms, Krannert Art Museum and Kinkead Pavilion 62     Updated: 2020-01-16 10:18:55
        Created: 2015-10-13 13:42:21  
  20. Help Desk, Hola VPN, How to Remove Wi-Fi Security Blocks     Updated: 2020-01-16 10:09:50
        Created: 2019-10-01 17:28:56  
  21. Help Desk, CITL Process for Non-Degree Student Registration     Updated: 2020-01-16 10:09:50
        Created: 2019-08-09 10:37:48  
  22. Tech Services, Intranet Access     Updated: 2020-01-16 10:09:50
        Created: 2019-05-15 10:16:02  
  23. Security, Reporting Lost or Stolen Electronic Devices     Updated: 2020-01-16 10:09:50
        Created: 2017-02-16 15:55:37  
  24. Help Desk, Request for Help Desk Tools Access     Updated: 2020-01-16 10:09:50
        Created: 2016-09-26 14:50:08  
  25. Password, Housing, Space Reservation System     Updated: 2020-01-16 10:09:50
        Created: 2016-01-08 14:28:03  
  26. AITS, EDDIE, Enterprise Data Delivery Information Environment     Updated: 2020-01-16 10:09:50
        Created: 2015-03-18 11:33:50  
  27. AITS, Service Desk, Banner/Enterprise     Updated: 2020-01-16 10:09:50
        Created: 2015-03-18 11:30:23  
  28. Enterprise, How to change a student's preferred email address     Updated: 2020-01-16 10:09:50
        Created: 2015-03-18 11:28:59  
  29. Digital Signage, Troubleshooting (Post-Enterprise Upgrade)     Updated: 2020-01-16 09:46:42
        Created: 2020-01-14 19:12:38  
  30. Digital Signage, Deploying to a Digital Sign     Updated: 2020-01-16 08:53:13
        Created: 2020-01-15 08:01:20  
  31. Adobe CC 2019 Licensing and Activations     Updated: 2020-01-15 15:54:02
        Created: 2019-05-30 11:57:56  
  32. U of I Box, Protecting PHI with Box Health Data Folders Policies and Guidelines     Updated: 2020-01-15 15:48:23
        Created: 2018-03-15 10:50:47  
  33. Digital Signage, Default Content Player Configuration Device Settings     Updated: 2020-01-15 15:39:58
        Created: 2020-01-10 09:02:58  
  34. Azure resources in regions other than North Central     Updated: 2020-01-15 15:22:49
        Created: 2019-11-15 14:21:32  
  35. How do I set up a SSH key to connect to ACCC managed servers?     Updated: 2020-01-15 15:09:37
        Created: 2019-09-25 12:36:10  
  36. Digital Signage, Emergency Notification     Updated: 2020-01-15 14:56:52
        Created: 2018-06-07 10:01:06  
  37. How long can I keep the equipment I checked out?     Updated: 2020-01-15 13:36:15
        Created: 2019-05-27 09:38:21  
  38. Identity Management, Active Directory, How to Change Display Name for Staff     Updated: 2020-01-15 13:34:21
        Created: 2018-02-21 13:21:53  
  39. Webinars and Workshops Calendar     Updated: 2020-01-15 12:46:14
        Created: 2019-08-26 11:10:40  
  40. How do I configure my Android device for Exchange Online?     Updated: 2020-01-15 12:28:27
        Created: 2019-05-31 11:24:21  
  41. How does the network traffic flow into and out of Azure from UIC?     Updated: 2020-01-15 12:24:17
        Created: 2019-09-24 12:17:37  
  42. U of I Box, Service     Updated: 2020-01-15 11:45:13
        Created: 2017-09-05 15:27:05  
  43. Lecture Capture, Equipped Rooms     Updated: 2020-01-15 11:10:12
        Created: 2019-10-30 10:26:19  
  44. ClassTech, Mersive Solstice, How to Use     Updated: 2020-01-15 11:02:44
        Created: 2018-04-05 10:37:20  
  45. Learn@Illinois Moodle - Using the Question Bank     Updated: 2020-01-15 10:35:01
        Created: 2017-03-17 15:05:37  
  46. College of FAA: Adobe Creative Cloud 2020 for Macs     Updated: 2020-01-15 08:59:03
        Created: 2019-11-22 15:14:31  
  47. Digital Signage, Accessing File Share     Updated: 2020-01-15 07:51:06
        Created: 2016-07-18 09:49:02  
  48. Digital Signage, Content Player Freezes or Fails at Launch     Updated: 2020-01-15 07:46:14
        Created: 2020-01-15 07:44:08  
  49. Digital Signage, Changing License Activation from Legacy to Cloud on a Content Player     Updated: 2020-01-14 19:38:01
        Created: 2020-01-09 16:50:11  
  50. Technology Enhanced Classrooms, Wohlers Hall 236     Updated: 2020-01-14 15:43:08
        Created: 2015-10-15 14:56:27  
  51. Technology Enhanced Classrooms, Wohlers Hall 170     Updated: 2020-01-14 15:42:32
        Created: 2015-10-15 14:37:27  
  52. Technology Enhanced Classrooms, Wohlers Hall 138     Updated: 2020-01-14 15:41:57
        Created: 2015-10-14 14:42:38  
  53. College of FAA: Adobe Creative Cloud 2020 for Windows     Updated: 2020-01-14 15:39:29
        Created: 2019-12-04 13:26:08  
  54. Technology Enhanced Classrooms, Henry Administration Building 152     Updated: 2020-01-14 15:39:02
        Created: 2015-10-14 14:29:08  
  55. Technology Enhanced Classrooms, Henry Administration Building 142     Updated: 2020-01-14 15:37:04
        Created: 2015-10-13 15:01:40  
  56. Technology Enhanced Classrooms, Lincoln Hall 1024     Updated: 2020-01-14 15:32:36
        Created: 2015-10-12 16:29:57  
  57. Technology Enhanced Classrooms, Armory 333     Updated: 2020-01-14 15:27:39
        Created: 26 minutes ago  
  58. Technology Enhanced Classrooms, Henry Administration Building 148     Updated: 2020-01-14 15:11:51
        Created: 2015-10-14 14:15:27  
  59. How do I request a Blackboard Learn course copy?     Updated: 2020-01-14 14:41:07
        Created: 2019-03-21 11:56:46  
  60. Windows Laptop & 2-in-1 Configuration and Pricing     Updated: 2020-01-14 14:07:20
        Created: 2018-07-03 13:38:21  
  61. Technology Enhanced Classrooms, Everitt Laboratory 1302     Updated: 2020-01-14 13:38:15
        Created: 2018-08-22 20:11:42  
  62. ACCC IDS Process Description     Updated: 2020-01-14 13:34:47
        Created: 2018-06-14 13:11:52  
  63. 2FA - What is 2-Factor Authentication?     Updated: 2020-01-14 10:08:57
        Created: 2016-08-10 08:38:15  
  64. Guest Accounts at Illinois     Updated: 2020-01-14 07:34:56
        Created: 2020-01-14 07:33:35  
  65. ACES Digital Signage: Connecting to Sign Management Software     Updated: 2020-01-13 19:43:29
        Created: 2016-07-15 09:05:18  
  66. Skype for Business, Get Started on iOS     Updated: 2020-01-13 17:17:39
        Created: 2015-03-23 16:11:46  
  67. How can I make individual blogs on Blackboard private?     Updated: 2020-01-13 15:22:00
        Created: 2017-08-17 16:43:57  
  68. 2FA - Authentication methods & devices     Updated: 2020-01-13 15:16:04
        Created: 2016-08-10 09:21:16  
  69. How do I remove old courses from my Blackboard homepage?     Updated: 2020-01-13 14:05:02
        Created: 2017-08-17 16:43:57  
  70. How do I get help with Adobe Captivate?     Updated: 2020-01-13 13:43:59
        Created: 2017-08-17 16:43:57  
  71. Which team should you contact regarding lecture center/rooms and their corresponding facilities ?     Updated: 2020-01-13 13:27:01
        Created: 2017-08-17 16:43:57  
  72. How do I use Adobe Captivate?     Updated: 2020-01-13 13:11:03
        Created: 2017-08-17 16:43:57  
  73. How do you allow students to access past courses?     Updated: 2020-01-13 13:08:42
        Created: 2017-08-17 16:43:57  
  74. Can I backup my course content to my local computer?     Updated: 2020-01-13 13:05:05
        Created: 2017-08-17 16:43:57  
  75. KnowledgeBase - Do you want your own KnowledgeBase for your department?     Updated: 2020-01-13 12:54:03
        Created: 2015-10-23 15:21:30  
  76. Resumable Tests in Blackboard Learn     Updated: 2020-01-13 12:49:45
        Created: 2018-07-13 14:40:59  
  77. How do I create a Blackboard account for an external (non-UIC) user?     Updated: 2020-01-13 12:47:12
        Created: 2018-07-13 10:46:57  
  78. How do I add the Echo360 ALP LTI tool link to course content?     Updated: 2020-01-13 12:41:24
        Created: 2018-07-13 12:10:46  
  79. Is Blackboard Learn Accessible with JAWS?     Updated: 2020-01-13 12:23:48
        Created: 2018-07-13 14:42:28  
  80. Is the Blackboard Class Photo Roster Tool Visible to Students?     Updated: 2020-01-13 12:22:53
        Created: 2018-07-13 11:03:05  
  81. PRZM - "Error 500" when logging into UI staff dashboard     Updated: 2020-01-13 12:05:39
        Created: 2015-05-12 13:58:41  
  82. 2FA - Frequently asked questions (FAQ)     Updated: 2020-01-13 12:03:37
        Created: 2016-08-10 14:33:54  
  83. How can I collaborate with my colleagues using Microsoft Teams?     Updated: 2020-01-13 11:27:32
        Created: 2019-12-05 17:01:49  
  84. How do I get started using Microsoft Teams?     Updated: 2020-01-13 11:23:55
        Created: 2019-12-04 14:37:12  
  85. ATLAS Gradebook - Getting Started     Updated: 2020-01-13 11:21:01
        Created: 2015-05-26 10:58:02  
  86. Which media and file types are supported in Blackboard?     Updated: 2020-01-13 10:53:05
        Created: 2018-07-13 13:38:56  
  87. Removing file permissions in Blackboard Learn Content System (Webdisk)     Updated: 2020-01-13 10:51:05
        Created: 2018-07-13 14:32:06  
  88. How do I add users to my Red site?     Updated: 2020-01-13 10:32:07
        Created: 2018-07-05 14:20:06  
  89. How do I create a Test Site?     Updated: 2020-01-13 10:24:23
        Created: 2018-07-05 14:14:53  
  90. How do I launch my site?     Updated: 2020-01-13 10:10:46
        Created: 2018-07-05 14:24:14  
  91. Instructor Checklist - Engineering IT - Spring 2020     Updated: 2020-01-13 10:06:37
        Created: 2020-01-09 12:16:52  
  92. Office 365, Email, Exchange, Setting up Pine or Alpine     Updated: 2020-01-13 09:59:55
        Created: 2018-09-21 15:51:57  
  93. Office 365, Email, Creating a Resource or Group Mailbox     Updated: 2020-01-13 09:58:56
        Created: 40 hours 20 minutes ago  
  94. Kaltura, YouTube media     Updated: 17 hours 30 minutes ago
        Created: 2015-12-30 15:44:19  
  95. What is Microsoft Teams and how do I use it?     Updated: 2020-01-10 21:58:02
        Created: 44 minutes ago  
  96. Where can I learn how to use MS Teams?     Updated: 2020-01-10 18:32:44
        Created: 2017-08-01 15:09:33  
  97. Is Microsoft Teams available for mobile devices?     Updated: 2020-01-10 17:11:25
        Created: 2017-08-01 15:09:32  
  98. Zoom, How to create a role based account     Updated: 2020-01-10 16:36:50
        Created: 2020-01-10 13:51:48  
  99. Cell Phones, Procedures     Updated: 2020-01-10 15:43:35
        Created: 11 minutes ago  
  100. ACCC Staff Machines Hardware Standards     Updated: 2020-01-10 14:57:02
        Created: 2017-08-01 15:09:36  
  101. How do I access past Learning Technology Webinars and Workshops?     Updated: 2020-01-10 14:15:30
        Created: 2019-07-09 12:18:43  
  102. Campus Monitoring, Using dashboards     Updated: 2020-01-10 14:04:46
        Created: 2016-05-31 11:22:31  
  103. Campus Monitoring, Customizing your dashboard     Updated: 2020-01-10 14:04:39
        Created: 2016-05-31 11:24:20  
  104. Campus Monitoring, Configuring your notification preferences     Updated: 2020-01-10 14:04:32
        Created: 2016-05-31 11:25:49  
  105. Campus Monitoring, Using notification methods     Updated: 2020-01-10 14:04:26
        Created: 2016-05-31 11:32:26  
  106. Campus Monitoring, Monitoring a website/URL     Updated: 2020-01-10 14:04:21
        Created: 2016-05-31 11:19:49  
  107. Campus Monitoring, Monitoring a Windows server     Updated: 2020-01-10 14:04:06
        Created: 2016-05-31 11:16:39  
  108. Campus Monitoring, Nagios, Crash course     Updated: 2020-01-10 14:02:29
        Created: 2016-05-31 11:14:21  
  109. Campus Monitoring, How to schedule downtime in Nagios (revised)     Updated: 2020-01-10 14:02:21
        Created: 2019-08-12 15:18:23  
  110. Campus Monitoring, Monitoring TCP/UDP ports     Updated: 2020-01-10 14:02:15
        Created: 2016-05-31 11:21:13  
  111. How do I restore backed-up files?     Updated: 2020-01-10 11:43:48
        Created: 2019-04-24 10:14:09  
  112. ATLAS Web Framework V2- Content Page     Updated: 2020-01-10 09:31:23
        Created: 2017-07-26 12:01:09  
  113. ATLAS Web Framework V2- Paragraph Types     Updated: 2020-01-10 09:24:44
        Created: 2020-01-09 11:58:41  
  114. WebStore, Microsoft 2019 Product release     Updated: 2020-01-10 09:07:53
        Created: 2018-11-08 10:54:54  
  115. Digital Signage, Accessing Remote Desktop Server     Updated: 2020-01-10 07:51:58
        Created: 10 minutes ago  
  116. NetID Claim, How do students and university affiliates claim their NetID     Updated: 2020-01-09 16:23:27
        Created: 2015-03-03 14:23:52  
  117. Endpoint Security, CrowdStrike, Roles     Updated: 2020-01-09 16:20:30
        Created: 2019-08-20 16:01:42  
  118. Endpoint Security, CrowdStrike, Management Models     Updated: 2020-01-09 16:15:41
        Created: 2019-10-02 10:56:28  
  119. Gradrecs: How to obtain access to Gradrecs     Updated: 2020-01-09 16:04:46
        Created: 2018-08-08 09:42:42  
  120. ATLAS Web Framework - Website Tutorials     Updated: 2020-01-09 13:36:01
        Created: 2017-01-20 00:04:51  

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