Most Recent Answers

  1. Webstore, Accessing after leaving the University     Updated: 42 hours 28 minutes ago
        Created: 2015-09-13 15:31:00  
  2. WebStore, Installation Instructions for Software Distributed by WebStore     Updated: 42 hours 28 minutes ago
        Created: 44 hours 29 minutes ago  
  3. Cisco VPN Start before logon - Tutorial     Updated: 42 hours 35 minutes ago
        Created: 47 hours 52 minutes ago  
  4. SANDI - Features & Fixes Release Notes     Updated: 45 hours 47 minutes ago
        Created: 2021-05-05 15:40:31  
  5. University portal - Problems/questions/website     Updated: 46 hours 6 minutes ago
        Created: 2015-02-09 11:54:37  
  6. Restricting technology access for testing noncompliance COVID-19     Updated: 48 hours 23 minutes ago
        Created: 48 hours 30 minutes ago  
  7. Scientific Software Program     Updated: 2021-09-24 09:48:35
        Created: 2020-09-06 23:35:12  
  8. Departmental Classrooms, Electrical and Computer Engineering Building 5072     Updated: 2021-09-24 09:01:19
        Created: 2017-09-25 15:53:25  
  9. i-card, How do I find my UIN?     Updated: 2021-09-24 08:12:29
        Created: 2015-03-03 15:23:36  
  10. Windows - Checking for Windows Updates     Updated: 2021-09-23 18:27:32
        Created: 42 hours 59 minutes ago  
  11. Zoom - Signing in via SSO (Required)     Updated: 2021-09-23 18:21:18
        Created: 2021-02-09 10:56:26  
  12. Outlook - Calendar - Adding an Unshared Calendar & Free/Busy Settings     Updated: 2021-09-23 18:09:21
        Created: 2021-03-23 14:08:00  
  13. NetID Center, How do I change my NetID Password?     Updated: 2021-09-23 18:08:50
        Created: 2015-03-19 15:32:41  
  14. Tips for Avoiding Phishing, Identity Theft, and other Scams     Updated: 2021-09-23 18:07:51
        Created: 2016-07-15 10:25:37  
  15. Illinois Campus Cluster access for ACES Researchers     Updated: 2021-09-23 18:07:31
        Created: 2017-08-30 03:00:12  
  16. Accessing your network (share) drives when off campus/working from home     Updated: 2021-09-23 18:06:56
        Created: 2016-07-18 14:01:23  
  17. SCS Computing Maintenance Windows     Updated: 2021-09-23 14:02:55
        Created: 2020-05-26 23:55:27  
  18. Canvas Course Blueprint Info for Sub-Account Admins     Updated: 2021-09-23 11:47:12
        Created: 2021-09-23 11:23:37  
  19. ClassTech, Troubleshooting, USB     Updated: 2021-09-23 11:29:51
        Created: 2016-07-06 18:04:35  
  20. Software Center - General     Updated: 2021-09-23 11:13:06
        Created: 2021-02-16 16:34:12  
  21. ACES Building Mailing Lists - Mail Codes     Updated: 2021-09-23 11:01:56
        Created: 2021-02-18 14:43:56  
  22. ATLAS Web Framework - Website Tutorials     Updated: 2021-09-23 10:58:04
        Created: 2017-01-20 01:04:51  
  23. Adobe Sign - What are the known issues and troubleshooting tips?     Updated: 2021-09-23 10:43:45
        Created: 2020-04-02 14:50:39  
  24. Client Services Support, AITS 2FA VPN Connections Overview     Updated: 2021-09-23 09:10:24
        Created: 2021-09-21 22:51:13  
  25. Microsoft Teams - Disabling Auto-Start Application     Updated: 2021-09-22 18:20:24
        Created: 2021-09-22 18:02:52  
  26. Software Center - Adobe Acrobat won't update     Updated: 2021-09-22 17:57:44
        Created: 2021-09-16 18:31:52  
  27. ACES Admin - Purchasing Computers and Related Equipment     Updated: 2021-09-22 17:53:14
        Created: 2021-09-21 18:52:36  
  28. Client Services Support, AITS 2FA VPN Connection (Windows IKEv2 Duo Push or Calls)     Updated: 2021-09-22 16:58:21
        Created: 2021-09-22 16:33:53  
  29. Client Services Support, AITS 2FA VPN Connection (Windows SSTP Duo Push or Calls)     Updated: 2021-09-22 16:07:32
        Created: 37 hours 45 minutes ago  
  30. Client Services Support, AITS 2FA VPN (Mac IKEv2 Duo Push or Calls)     Updated: 2021-09-22 16:07:07
        Created: 2021-08-30 16:34:17  
  31. Client Services Support, AITS 2FA VPN Connection (Windows SSTP for Duo Tokens)     Updated: 2021-09-22 15:45:50
        Created: 43 hours 4 minutes ago  
  32. Privacy & Cybersecurity, Employee Email Auto-forwarding, Disallow by Policy Effort FAQ     Updated: 2021-09-22 10:07:44
        Created: 2021-04-01 13:37:29  
  33. Email, How to stop forwarding to an alternate email address     Updated: 2021-09-22 10:07:12
        Created: 43 hours 31 minutes ago  
  34. HRFE - New hires deletes     Updated: 2021-09-22 07:36:42
        Created: 2014-11-11 12:23:00  
  35. SCS Computing Status     Updated: 2021-09-22 00:23:18
        Created: 44 hours 8 minutes ago  
  36. Technology Enhanced Classrooms, Huff Hall Room List     Updated: 2021-09-21 16:05:18
        Created: 46 hours 25 minutes ago  
  37. Tech Services, Service Management Office, Change Management Documentation     Updated: 2021-09-21 13:54:47
        Created: 2020-08-12 16:46:29  
  38. Networking, Firewall, Service Plan Details     Updated: 2021-09-21 12:25:17
        Created: 48 hours 5 minutes ago  
  39. Networking, Firewall, Special Ports for Mostly Open, Mostly Closed, and Web Only Categories     Updated: 2021-09-21 12:24:37
        Created: 45 hours ago  
  40. EWS Labs, Printing, Service Comparison     Updated: 2021-09-21 12:08:19
        Created: 2018-09-20 12:13:30  
  41. TimeTracker: Which card reader should I use?     Updated: 2021-09-21 10:02:23
        Created: 2018-08-10 08:23:25  
  42. LoanTracker: Which card reader do I use?     Updated: 2021-09-21 10:02:16
        Created: 2018-08-08 13:26:46  
  43. Attendance: Which card reader should I use?     Updated: 2021-09-21 10:02:00
        Created: 2018-08-08 12:54:25  
  44. Computer Science Course Room Access at Siebel Center     Updated: 2021-09-21 07:51:50
        Created: 2019-11-07 15:51:09  
  45. University Bursar - What are my payment options?     Updated: 2021-09-20 15:59:36
        Created: 2019-03-18 16:20:30  
  46. Departmental Classrooms, Electrical and Computer Engineering Building 3032     Updated: 2021-09-20 12:30:55
        Created: 2017-09-25 15:37:52  
  47. Departmental Classrooms, Mechanical Engineering Laboratory 1129     Updated: 2021-09-20 12:29:13
        Created: 2017-09-26 13:44:37  
  48. Departmental Classrooms, Electrical and Computer Engineering Building 2015     Updated: 2021-09-20 12:28:03
        Created: 2017-09-21 16:24:44  
  49. Departmental Classrooms, North Campus Parking Deck 1251     Updated: 2021-09-20 12:27:35
        Created: 2017-09-26 16:07:25  
  50. Departmental Classrooms, Grainger Engineering Library 433     Updated: 2021-09-20 12:18:56
        Created: 2017-09-25 16:16:59  
  51. Departmental Classrooms, Law Building Room 200     Updated: 2021-09-20 12:18:25
        Created: 2017-08-15 15:47:06  
  52. Departmental Classrooms, Kiln House     Updated: 2021-09-20 12:17:34
        Created: 2017-09-26 15:38:48  
  53. Departmental Classrooms, Coordinated Science Lab 204     Updated: 2021-09-20 12:16:37
        Created: 2017-09-18 14:27:36  
  54. Departmental Classrooms, Digital Computer Lab 3300     Updated: 2021-09-20 12:13:54
        Created: 2017-09-21 16:02:57  
  55. Departmental Classrooms, Digital Computer Lab 2320     Updated: 2021-09-20 12:12:42
        Created: 2017-09-21 15:59:58  
  56. Technology Enhanced Presentation Space Useful Links List     Updated: 2021-09-20 12:12:21
        Created: 2017-09-06 11:01:46  
  57. Departmental Classrooms, Mechanical Engineering Laboratory 4404     Updated: 2021-09-20 11:57:47
        Created: 2017-09-26 13:53:43  
  58. Departmental Classrooms, Siebel Center for Computer Science 4407     Updated: 2021-09-20 11:57:19
        Created: 2017-09-26 16:37:13  
  59. Departmental Classrooms, Electrical and Computer Engineering Building 1068     Updated: 2021-09-20 11:52:48
        Created: 2017-09-21 16:16:41  
  60. Microsoft 365, Licensing and Functionality     Updated: 2021-09-20 11:38:55
        Created: 2020-06-11 14:58:43  
  61. Technology Enhanced Classrooms, Gregory Hall 100     Updated: 2021-09-20 11:29:50
        Created: 2015-10-15 13:40:08  
  62. Skype for Business, Call forwarding and simultaneously ring     Updated: 2021-09-20 11:27:51
        Created: 2015-06-01 11:16:01  
  63. KnowledgeBase - Measuring KB usage with Google Analytics     Updated: 2021-09-20 08:55:00
        Created: 2020-04-22 16:15:43  
  64. Help Desk, Tech Support Referral Resources     Updated: 22 hours 14 minutes ago
        Created: 2020-03-23 12:24:06  
  65. Technology Enhanced Classrooms, Huff Hall 209     Updated: 2021-09-16 12:20:49
        Created: 2015-10-12 13:49:18  
  66. Adobe Sign - Send Page     Updated: 2021-09-15 18:42:47
        Created: 2021-01-27 14:54:25  
  67. Argus - Classic - Adding the Server to Client     Updated: 2021-09-15 17:19:09
        Created: 2021-02-25 17:37:55  
  68. Tableau Production: Customer Alert for a known issue     Updated: 2021-09-15 16:11:33
        Created: 2021-09-15 08:43:40  
  69. Security, Cybersecurity Training and Awareness Overview     Updated: 2021-09-15 15:59:57
        Created: 2019-10-17 13:49:33  
  70. Technology Services, Zoom Changelog     Updated: 2021-09-15 14:23:59
        Created: 2020-04-23 16:04:19  
  71. University Bursar - How much do I owe?     Updated: 2021-09-15 14:03:50
        Created: 2019-03-19 13:29:14  
  72. Dell Laptop Configuration and Pricing     Updated: 2021-09-15 13:59:53
        Created: 2021-05-19 22:27:59  
  73. Help Desk, Help Desk Tools Access Program     Updated: 2021-09-15 12:50:16
        Created: 2016-09-26 15:50:08  
  74. IT Hardware Purchasing Information     Updated: 2021-09-15 11:11:39
        Created: 2021-05-19 13:16:03  
  75. Learn@Illinois Moodle - Gradebook Help     Updated: 2021-09-15 10:50:58
        Created: 2017-11-21 15:39:09  
  76. Learn@Illinois Moodle - Adding Users     Updated: 2021-09-15 10:48:07
        Created: 45 hours 21 minutes ago  
  77. Learn@Illinois Moodle - Student - Viewing Grades     Updated: 2021-09-15 10:46:51
        Created: 2017-03-02 14:44:14  
  78. Yealink Phone Purchasing Information     Updated: 2021-09-15 10:27:34
        Created: 2021-05-20 10:16:25  
  79. Web Browsers - Clearing Saved Passwords and Form Data     Updated: 2021-09-15 10:01:47
        Created: 2012-10-02 11:16:11  
  80. Webstore, FAST3, Training Policies     Updated: 2021-09-15 08:19:04
        Created: 15 hours 10 minutes ago  
  81. WebStore, SAP2000 Error #17, License Not Found     Updated: 2021-09-15 08:06:02
        Created: 2015-06-03 22:58:12  
  82. WebStore, MATLAB Activation Key Error #7000     Updated: 2021-09-15 08:05:38
        Created: 2015-06-03 23:11:04  
  83. Vetstar - Logging into Vetstar     Updated: 2021-09-15 08:02:30
        Created: 47 hours 41 minutes ago  
  84. Adobe Creative Cloud - Apps Panel Access Denied     Updated: 2021-09-14 19:02:33
        Created: 2020-12-15 12:49:32  
  85. Windows - Default Apps     Updated: 2021-09-14 18:53:10
        Created: 2021-03-04 17:20:34  
  86. Adobe - Creative Cloud - General     Updated: 2021-09-14 18:36:22
        Created: 2021-02-15 16:41:33  
  87. WebStore, Adobe Creative Cloud University-Wide Access for Students     Updated: 2021-09-14 17:29:17
        Created: 2020-03-19 12:16:33  
  88. WebStore, Moving your items to a different ArcGIS Online account     Updated: 2021-09-14 17:27:13
        Created: 2019-11-27 09:41:37  
  89. WebStore, Microsoft 2019 Product release     Updated: 2021-09-14 17:07:38
        Created: 2018-11-08 11:54:54  
  90. WebStore, Using your data with a WebStore Virtual App     Updated: 2021-09-14 17:07:02
        Created: 2018-06-18 12:55:10  
  91. WebStore, What should I do if I receive "Well, this is embarrassing...when trying to make a WebStore purchase.     Updated: 2021-09-14 16:54:50
        Created: 2017-10-18 13:58:47  
  92. WebStore, Adobe Creative Cloud Enterprise ID FAQ     Updated: 2021-09-14 16:54:12
        Created: 2017-09-29 09:31:00  
  93. Webstore, Navigating Your WebStore Order History     Updated: 2021-09-14 16:53:34
        Created: 2017-06-15 15:13:02  
  94. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues     Updated: 2021-09-14 16:53:10
        Created: 2017-05-11 15:55:03  
  95. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key     Updated: 2021-09-14 16:44:49
        Created: 2016-12-21 11:21:44  
  96. Kaltura, Creating a Channel Playlist     Updated: 2021-09-14 16:08:35
        Created: 44 hours 57 minutes ago  
  97. WebStore, SPSS warns, You do not have the correct administrator privileges     Updated: 2021-09-14 15:58:31
        Created: 2016-09-01 08:17:25  
  98. Webstore, ESRI ArcGIS won't start     Updated: 2021-09-14 15:57:37
        Created: 2016-06-01 08:48:05  
  99. Webstore, Renew ESRI ArcGIS for Students License for Another Year     Updated: 2021-09-14 15:57:04
        Created: 2016-04-26 15:32:06  
  100. Webstore, Refunds for Software Purchases     Updated: 2021-09-14 15:47:48
        Created: 2015-09-27 18:52:29  
  101. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement     Updated: 2021-09-14 15:47:03
        Created: 2015-09-20 16:58:08  
  102. Webstore, Purchasing an Apple App     Updated: 2021-09-14 15:43:40
        Created: 15 hours 32 minutes ago  
  103. Webstore, Invalid Volume License Key     Updated: 2021-09-14 15:42:08
        Created: 20 hours 2 minutes ago  
  104. Webstore, Software doesn't work when connected to the campus VPN     Updated: 2021-09-14 15:41:20
        Created: 20 hours 12 minutes ago  
  105. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable     Updated: 2021-09-14 15:40:25
        Created: 20 hours 21 minutes ago  
  106. Webstore, Is the WebStore License server down?     Updated: 2021-09-14 15:39:40
        Created: 2015-08-18 20:51:45  
  107. WebStore, Office activation University owned computers     Updated: 2021-09-14 15:36:34
        Created: 2015-08-18 20:04:47  
  108. How to install BA3 for Civil Engineering (CEE) Business Office staff     Updated: 2021-09-14 13:36:24
        Created: 2021-09-08 11:08:12  
  109. Purchasing: What are the different roles in Purchasing?     Updated: 2021-09-14 13:21:53
        Created: 2018-08-08 14:41:43  
  110. Web Intelligence Rich Client - "No Business Layer Sent Back From Server" Error     Updated: 2021-09-14 11:22:07
        Created: 2016-05-03 09:08:49  
  111. Presentation/Lecture Capture     Updated: 2021-09-14 09:19:52
        Created: 2018-08-08 11:42:41  
  112. Echo360 Account Settings     Updated: 2021-09-14 09:15:19
        Created: 46 hours 1 minute ago  
  113. MacOSx - Remote Connecting to a Windows Computer     Updated: 2021-09-13 18:15:50
        Created: 2021-04-15 10:13:18  
  114. Outlook - Adding a Shared Email     Updated: 2021-09-13 17:57:32
        Created: 48 hours 6 minutes ago  
  115. Unable to Log into Computer with New NetID Password     Updated: 2021-09-13 17:40:36
        Created: 2020-12-15 15:46:26  
  116. Windows 10 - Keyboard Shortcuts     Updated: 2021-09-13 17:34:35
        Created: 2021-07-12 11:04:12  
  117. Connecting to ACES Shared Drives     Updated: 2021-09-13 17:34:04
        Created: 2020-03-16 15:11:50  
  118. Zoom - Checking your Client Version     Updated: 2021-09-13 17:32:36
        Created: 2021-08-09 15:14:06  
  119. Kaltura, Adding chapters to media     Updated: 2021-09-13 15:57:34
        Created: 2016-02-10 12:34:27  
  120. Kaltura, Viewing statistics and analytics     Updated: 2021-09-13 15:56:37
        Created: 2017-09-06 13:52:20  

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