Most Recently Updated Documents

  1. Windows 11, Managed Upgrade Walkthrough
    Updated: 2025-07-18 · Created: 2025-06-06
  2. Outlook for Windows, Outlook Online, Add Address to Safe Senders List
    Updated: 2025-07-14 · Created: 2024-03-26
  3. Microsoft Teams
    Updated: 2025-07-14 · Created: 2020-06-05
  4. Kaltura, Captioning Tools
    Updated: 2025-07-11 · Created: 2017-03-30
  5. Gies Faculty Computer Recommendations
    Updated: 2025-07-10 · Created: 2022-02-25
  6. Teams and Zoom, Webcam not detected
    Updated: 2025-07-01 · Created: 2024-11-06
  7. Microsoft Teams, Recommended Phone Devices for Gies
    Updated: 2025-06-30 · Created: 2021-10-21
  8. Cisco VPN, Start Before Logon, How to connect before Windows login
    Updated: 2025-06-30 · Created: 2022-12-02
  9. Windows 11 Rollout and Upgrade for Gies College of Business
    Updated: 2025-06-20 · Created: 2025-06-02
  10. Sympa, Remove Manually Added Subscriber from List
    Updated: 2025-06-18 · Created: 2025-01-09
  11. Sympa, Manually Add Subscriber to List
    Updated: 2025-06-18 · Created: 2024-12-12
  12. Zoom, Logging In
    Updated: 2025-06-16 · Created: 2019-11-22
  13. Windows, Adjusting the Date and Time
    Updated: 2025-06-10 · Created: 2024-05-09
  14. Docked Laptop, Fixing Blank External Display Problem
    Updated: 2025-06-09 · Created: 2025-06-09
  15. Gies Life Cycle Staff Computer Program
    Updated: 2025-06-09 · Created: 2022-03-30
  16. Set Adobe Acrobat as the PDF Default in Windows 10
    Updated: 2025-06-02 · Created: 2022-04-18
  17. New Software Request Form
    Updated: 2025-05-29 · Created: 2025-01-08
  18. PDF Files Online, Open in Adobe Acrobat
    Updated: 2025-05-15 · Created: 2023-04-04
  19. Setting Default Apps in Windows 10
    Updated: 2025-05-15 · Created: 2022-04-15
  20. Gies Alumni - What to Expect and Prepare for
    Updated: 2025-05-09 · Created: 2020-12-03
  21. Adobe, Creative Cloud, Help Articles Index
    Updated: 2025-05-09 · Created: 2024-06-28
  22. Adobe, Creative Cloud, You Don't Have Permission to Manage Apps
    Updated: 2025-05-09 · Created: 2024-10-31
  23. Adobe, Creative Cloud, Self-Service Installation
    Updated: 2025-05-08 · Created: 2023-11-22
  24. Adobe, Creative Cloud, Activate or Renew the Annual License Subscription
    Updated: 2025-05-08 · Created: 2025-05-08
  25. Adobe, Creative Cloud, Uninstall on Windows and macOS
    Updated: 2025-05-08 · Created: 2024-06-05
  26. Printers, Setting Accounting Codes on a Mac
    Updated: 2025-05-07 · Created: 2024-03-22
  27. Gies Tiered Classroom, 3041 BIF
    Updated: 2025-05-06 · Created: 2021-03-26
  28. Gies Tiered Classroom, 3039 BIF
    Updated: 2025-05-06 · Created: 2021-03-26
  29. Gies Flat Classroom, 3009 BIF
    Updated: 2025-05-06 · Created: 2021-03-26
  30. Gies Flat Classroom, 3003 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  31. Gies Flat Classroom, 3063 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  32. Gies Flat Classroom, 3057 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  33. Gies Tiered Classroom, 3007 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  34. Gies Flat Classroom, 3001 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  35. Gies Flat Classroom, 2001 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  36. Gies Flat Classroom, 2005 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  37. Gies Tiered Classroom, 2041 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  38. Gies Tiered Classroom, 2043 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  39. Gies Flat Classroom, 2057 BIF
    Updated: 2025-05-06 · Created: 2021-04-26
  40. Gies Flat Classroom, 2063 BIF
    Updated: 2025-05-06 · Created: 2021-04-26
  41. Gies Flat Classroom, 1025 BIF
    Updated: 2025-05-06 · Created: 2021-04-26
  42. Gies Flat Classroom, 1049 BIF
    Updated: 2025-05-06 · Created: 2021-04-26
  43. Gies Deloitte Auditorium, 1001 BIF
    Updated: 2025-05-06 · Created: 2021-05-20
  44. Gies Classroom, 1029C BIF (MIL)
    Updated: 2025-05-06 · Created: 2022-02-15
  45. Gies Flat Classroom, 2007 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  46. Gies Tiered Classroom, 240 Wohlers
    Updated: 2025-05-06 · Created: 2021-08-11
  47. Gies Tiered Classroom, 241 Wohlers
    Updated: 2025-05-06 · Created: 2021-08-12
  48. Gies Tiered Classroom, 243 Wohlers
    Updated: 2025-05-06 · Created: 2021-08-12
  49. Gies Flat Classroom, 2011 BIF
    Updated: 2025-05-06 · Created: 2021-04-23
  50. Gies Flat Classroom, 152 Wohlers
    Updated: 2025-05-06 · Created: 2021-08-12
  51. Gathering Interview Links from Spark Hire
    Updated: 2025-04-28 · Created: 2025-01-16
  52. Campus-Supported Phone Devices
    Updated: 2025-04-21 · Created: 2021-10-15
  53. Web Browsers, Export and Import Bookmarks
    Updated: 2025-04-21 · Created: 2025-03-26
  54. Multi-Factor Authentication (MFA), How to Use
    Updated: 2025-04-18 · Created: 2024-07-11
  55. Office 365, Outlook for Windows, Add shared mailbox
    Updated: 2025-04-15 · Created: 2021-01-26
  56. Printers, Recommended Printers for Individual Faculty at Gies
    Updated: 2025-04-14 · Created: 2024-09-23
  57. Updating Zoom on a Windows computer
    Updated: 2025-03-27 · Created: 2023-01-13
  58. Affiliate NetID, Sponsor Process
    Updated: 2025-03-27 · Created: 2025-03-26
  59. Printers, Add a Printer to a Mac
    Updated: 2025-03-24 · Created: 2024-03-11
  60. macOS, Printers, Installing Print Drivers
    Updated: 2025-03-24 · Created: 2024-03-22
  61. Printers, Finding and Downloading Printer Drivers to a Mac
    Updated: 2025-03-24 · Created: 2024-03-20
  62. Webstore, Adobe Enterprise Sign In
    Updated: 2025-03-21 · Created: 2017-08-07
  63. WebStore, Getting Started with LinkedIn Learning
    Updated: 2025-03-21 · Created: 2019-08-12
  64. Windows 10, Using the Windows 10 Update Assistant
    Updated: 2025-03-17 · Created: 2022-02-24
  65. Windows, Recommended Privacy Settings
    Updated: 2025-03-17 · Created: 2023-06-16
  66. 2FA/MFA, Enroll Smartphone in Duo Mobile
    Updated: 2025-03-13 · Created: 2025-03-06
  67. Help Desk, Tech Support Referral Resources
    Updated: 2025-03-11 · Created: 2020-03-23
  68. Web Browsers, Clear Cookies and Cache on Close
    Updated: 2025-03-11 · Created: 2025-03-10
  69. Password change while working remotely on a University-provided Windows computer
    Updated: 2025-03-05 · Created: 2025-02-27
  70. Kaltura, Viewing statistics and analytics
    Updated: 2025-02-26 · Created: 2017-09-06
  71. AITS - Service Desk - Email - Phishing and Spam
    Updated: 2025-02-26 · Created: 2015-10-28
  72. Zoom, Updating Display Name
    Updated: 2025-02-25 · Created: 2020-04-13
  73. Generative AI Tools
    Updated: 2025-02-25 · Created: 2023-05-26
  74. Gies Generative AI Guiding Principles
    Updated: 2025-02-25 · Created: 2023-05-19
  75. Zoom, License Eligibility, Why do I only have Zoom 'Basic' Access?
    Updated: 2025-02-21 · Created: 2019-07-18
  76. 2FA/MFA, Manage Device Settings, Set Automatic Duo Push
    Updated: 2025-02-21 · Created: 2021-03-04
  77. Your University of Illinois password for [yourNetID] will expire soon - is this legitimate?
    Updated: 2025-02-20 · Created: 2022-12-08
  78. Cloud Dashboard, Overview
    Updated: 2025-01-30 · Created: 2016-02-12
  79. Instructional Technology Support Contacts
    Updated: 2025-01-27 · Created: 2023-09-18
  80. LinkedIn Learning - linking to your personal LinkedIn profile
    Updated: 2025-01-27 · Created: 2018-09-24
  81. Canvas, Access Live Session Zoom Links
    Updated: 2025-01-24 · Created: 2025-01-23
  82. Cisco VPN, How to connect
    Updated: 2025-01-17 · Created: 2025-01-17
  83. Gies Classroom Technology Quick Start Guide
    Updated: 2025-01-06 · Created: 2023-07-17
  84. Kaltura, Uploading media
    Updated: 2024-12-19 · Created: 2015-12-30
  85. Kaltura, Logging in to media space
    Updated: 2024-12-19 · Created: 2015-12-30
  86. Kaltura, Searching for media
    Updated: 2024-12-19 · Created: 2015-12-30
  87. Kaltura, Adding collaborators
    Updated: 2024-12-19 · Created: 2016-02-10
  88. Online tools, Best practices and FAQs
    Updated: 2024-12-19 · Created: 2020-03-19
  89. Kaltura, Make a video available for downloading
    Updated: 2024-12-19 · Created: 2017-08-16
  90. Kaltura, Instructors, Video quizzing
    Updated: 2024-12-19 · Created: 2018-01-19
  91. Kaltura, Zoom Cloud Recordings
    Updated: 2024-12-19 · Created: 2020-08-12
  92. Kaltura, Trim, Copy, or Create a Clip of a video
    Updated: 2024-12-19 · Created: 2017-08-10
  93. Asana, Gies Service Overview and FAQs
    Updated: 2024-12-13 · Created: 2024-12-13
  94. Outlook, Remove address from auto-complete list
    Updated: 2024-10-28 · Created: 2024-10-21
  95. Email, Using the Report Spam Outlook Add-in [Campus login required]
    Updated: 2024-10-18 · Created: 2021-02-19
  96. Zoom at Gies College of Business
    Updated: 2024-10-10 · Created: 2020-06-12
  97. Pinnacle, Quick Start Guide for Submitting Service Requests
    Updated: 2024-09-16 · Created: 2015-03-09
  98. Zoom, Breakout Rooms
    Updated: 2024-09-09 · Created: 2020-03-13
  99. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
    Updated: 2024-08-27 · Created: 2015-02-25
  100. Zoom, Outlook Calendar Integration
    Updated: 2024-08-06 · Created: 2022-08-24
  101. Office 365, Outlook for Windows & Mac, Open Shared Calendar
    Updated: 2024-07-02 · Created: 2020-12-15
  102. Outlook Online, Calendar, Adding Delegate Permissions
    Updated: 2024-06-13 · Created: 2021-01-22
  103. Email, Google Apps @ Illinois, Frequently Asked Questions (FAQs) for Faculty, Staff, and Graduate Students
    Updated: 2024-05-21 · Created: 2015-08-13
  104. Endpoint Services, macOS Single Sign-On (SSO) Extension, Getting Connected
    Updated: 2024-03-19 · Created: 2021-08-13
  105. Box, Open Office documents in Office Online
    Updated: 2024-02-12 · Created: 2024-02-12
  106. Qualtrics, Email Triggers, How to Use Workflow Tasks to Send Emails
    Updated: 2024-02-01 · Created: 2024-02-01
  107. Microsoft Office 365, Microsoft Teams
    Updated: 2023-11-07 · Created: 2017-11-15
  108. Canvas, Troubleshooting Common Video Playback Issues
    Updated: 2023-10-16 · Created: 2023-10-16
  109. Outlook Online - Set an Automatic Reply
    Updated: 2023-10-06 · Created: 2023-10-06
  110. Box, How to Enable Box Edit and Box Tools
    Updated: 2023-09-21 · Created: 2022-07-08
  111. Zoom, Fix Audio Issues (Windows)
    Updated: 2023-09-21 · Created: 2023-09-21
  112. MS Teams, Request Access for Someone Else
    Updated: 2023-08-16 · Created: 2022-09-15
  113. Office 365, Outlook for Mac, Add shared mailbox
    Updated: 2023-08-03 · Created: 2022-01-21
  114. Microsoft Teams, Set up Voicemail
    Updated: 2023-08-03 · Created: 2023-08-03
  115. Office 365, Outlook for Windows, Manage Membership and Permissions to Shared Calendar
    Updated: 2023-07-07 · Created: 2023-03-27
  116. Office 365, Outlook for Windows, Open links with preferred browser
    Updated: 2023-07-06 · Created: 2023-07-06
  117. NetID Claim, How to claim a NetID as an Affiliate
    Updated: 2023-06-21 · Created: 2022-06-16
  118. Identity Management, Link in Sponsor email for Affiliate NetID doesn't work
    Updated: 2023-05-26 · Created: 2023-03-09
  119. Software Center, Update Office 365 (Windows)
    Updated: 2023-03-16 · Created: 2023-03-16
  120. 2FA/MFA, Configure Duo Mobile for Salesforce
    Updated: 2023-03-16 · Created: 2023-03-15

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